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Holiday Inn Express Roswell

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Holiday Inn Express Roswell
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Albuquerque, New Mexico
Reviewed 13 October 2015

My stay here was amazing! Everyone from Reservations Isabel, Santana, Carmen in housekeeping Lilly, and Christina from the Breakfast area were pleasant and amazing! The maintenance man Alfredo was also awesome!! I may have forgotten to mention some names but they are a very awesome team!! I will be staying again and recomending it to others. The best part of...

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Helpful?
Thank Priscilla R R
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for your wonderful comments. The entire staff thanks you for staying with us and for your recognition of their efforts. We appreciate you so much. We hope you do come back and visit soon and until then we wish you safe and happy travels.

Orlando
Reviewed 10 October 2015

Thankfully, I only booked this hotel for one night. The rooms are dated and in need of renovations. The A/C unit was really loud and woke me up every time it kicked on during the night. For the price, I expected more from this hotel. I didn't feel that it was up to the HIE standards. The breakfast was very...

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Helpful?
Thank OrlandoGator
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We are committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short...

McKinney, Texas
Reviewed 20 September 2015 via mobile

A good stay - not great, but I would stay again. The overall hotel was fine, the three star rating is for the little things... Toilet runs, tub drain slow (I hate standing in water while taking my shower 😞) the fitness center was closed. On the plus side, it is next to NMMI and has a nice grill area...

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Helpful?
Thank wrldviewer
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for staying with us. We appreciate your comments and the time you took to share them. We apologize for the issues you had. Even if they were little things they should not have happened. We are committed to providing the best service and guest experience possible and sincerely regret we fell short in this instance. We...

Fitchburg, Wisconsin
Reviewed 24 August 2015

I called ahead, to be sure that there was a room available. To my surprise, when I arrived a little after noon, I was informed that my room hadn't been cleaned, yet... would I mind being upgraded to a suite for the same price? I spend more of my life than I'd prefer to admit in conference center hotels, and...

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Helpful?
Thank Don M
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Roswell for your stay. We really appreciate your kind words and the time you spent to share them. We are so happy you had a great stay and can not wait to welcome you back. Until then we wish you safe and happy travels.

Missouri
Reviewed 19 August 2015 via mobile

After 8 hours of driving we arrived at what we thought was our hotel. However, the Holiday Inn "Express Inn and Suites" we were booked in was further down main street. After we found the right hotel we realized we had arrived before our check in time. The attendant was so nice and, even because there was no room available...

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Helpful?
Thank Cyndi D
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Roswell for your stay. Thank you for the wonderful comments. It is so fun when the staff is recognized because they really do a great job so thank you again. We are so happy you had a great stay and hope to see you again soon. As always we wish...

Hampton, Georgia
Reviewed 18 August 2015

We planned our trip through Roswell just to see the "Alien" touristy stuff and the Holiday Inn Express in Roswell was the perfect place to stay to start of our visit. There is a display case in the front lobby of some of the Alien souvenirs available there in the hotel. Too the walls in the lobby bathrooms have little...

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Helpful?
Thank BudgetTravelerMR2
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing the Holiday Inn Express and Suites Roswell. We appreciate your wonderful comments and thank you so much for taking the time to share them. We are so happy you had such a wonderful experience and hope to see you again. Until then we wish you safe and happy travels

Reviewed 8 August 2015 via mobile

Second time at this location, everything was good. The breakfast room was very clean and all items were fresh. Will return and had no major concerns except the bed was a little hard. After 10 hours of driving , I slept very well. Would not recommend the nearby Applebee's

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Helpful?
Thank SDC73
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Roswell for your stay. We appreciate your wonderful comments and the time you took to share them. It is always wonderful when guests return and we thank you for your loyalty. We hope to see you again soon and until then we wish you safe and happy travels.

Rosenberg, Texas
Reviewed 23 July 2015 via mobile

This holiday inn was just what we need after a hotel nightmare the night before. The checkin clerk was awesome and super friendly. The room was roomy and clean. Breakfast was full with eggs, sausage, pancakes, and biscuit and gravy. Perfect stay.

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Helpful?
Thank Michelle M
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Roswell for your stay. We are so happy that you had a perfect stay and want to thank you for sharing your experience. If you are ever in our area again please come back and see us. Until then we wish you safe and happy travels.

Phoenix, Arizona
Reviewed 9 July 2015

We were disappointed with the room assigned to us. There was a pet smell in the carpet and if it was cleaned wasn't allowed to dry completely. Breakfast was served at 7am, were not sure if this is the normal time but seemed late for travelers. Bathroom needs attention as the door also doesn't close well. Wifi was okay.

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2Thank rapus
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We are committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short...

Reviewed 4 July 2015 via mobile

We booked this hotel for a quick stay during a road trip and felt the accommodations were fair. The non-smoking room did smell like smoke a bit and that was a disappointment. The room's A/C worked well, the bed was insanely comfortable and bath products were from Bath & Body Works. The continental breakfast was good and had a variety...

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Helpful?
Thank mwright25
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for your review. We appreciate your comments and are sincerely sorry that your room did not meet your expectations. If you are ever in our area again please give us the opportunity to make it up to you and until then we wish you safe and happy travels.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether you re coming to Roswell for business or just to have fun get ready for an out of this world experience. The Holiday Inn Express Roswell is 100 % smoke free. Located on Highway 285 in the heart of Roswell you are minutes away from the world famous New Mexico Military Institute, the International UFO Museum and Research Center, ENMMC, Roswell Regional Medical Center, Leprino Foods, Select Milk Producers, Spring River Park Zoo, walking trails, tennis courts and golf courses. You ll have ample room to work relax and make the most of your day. Amenities such as free wireless Internet a free full hot breakfast luxurious bedding and plush towels means every night is great and every day starts out right. When you need to burn some energy the fully equipped fitness center, indoor pool, Jacuzzi and sauna will help you melt the stress away. We know that extended stay travelers have unique needs. Our fully equipped suites are your home away from home. Complete with a fully equipped kitchen, you ll have room to spread out space to work and space to relax. ... more   less 

Additional Information about Holiday Inn Express Roswell

Address: 2300 N. Main, Roswell, NM 88201
Region: United States > New Mexico > Roswell
Price Range: $135 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Roswell 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Roswell Hotel Roswell
Holiday Inn Roswell
Roswell Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Roswell staff and other travellers.
1 question
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Austin, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express Roswell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At an alternative hotel.”
markrJ3760BK, 18 Apr 2017 | Read review
“The top floors on the south side offer a better view and are more quiet than the rooms facing Home Depot parking lot.”
HombreDeCasa, 13 Oct 2016 | Read review
“They all seem nice!”
snivvy, 5 Oct 2016 | Read review
“Ask for a room on the quiet side of the hotel”
Smabary, 20 Jan 2016 | Read review
“Top floor is quieter.”
  • Room Amenities
  • Double Room
  • Tub/Shower and Toilet
719royw, 13 Jan 2016 | Read review
5 of 5