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Sally Port Inn & Suites

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394 Reviews from our TripAdvisor Community

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Showing 382: English reviews
dfw
Reviewed 26 October 2015

I returned to Roswell for my 20 year reunion at New Mexico Military Institute. I chose to stay at the Sally Port because 20 years ago, it was the nicest hotel to be at. Time has not been kind. The staff is friendly and the restaurant on property is decent for food and beverages. The rooms are old, but more...

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Thank chachisig
el paso, United States
Reviewed 26 October 2015

this hotel was comfortable and clean. I recommend it to anyone who may have to stay in Roswell. the breakfast had variety and was convenient. the hotel is conveniently located in the middle of Roswell and there are several restaurants located nearby.

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Thank John C
Temple
Reviewed 17 October 2015

Despite the town being overrun with alien's, out of this world, they just like any other quaint town. The hotel I stayed at was clean and comfortable. It had a full breakfast and the staff was hospitable. Even though they are other choices depending on your budget this was great place to stay.

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Thank Sam J
Manuel M, Manager at Sally Port Inn & Suites, responded to this review

Thank you for your comments, we are glad you had a good stay.

Broomfield, Colorado
Reviewed 16 October 2015

This hotel was rated 3 stars but should be only 2 stars. The hotel was extremely dated an needed restoration. Small bathroom. Comfortable beds. No elevator. It is located in a convenient location. There is room to park a trailer.

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Thank MLKLIMEK
Manuel M, Manager at Sally Port Inn & Suites, responded to this review

The hotel was built in 1976 and went through a renovation 5 years ago, it is correct, there is no elevator. We are sorry that we did not meet your expectations.

Reviewed 14 October 2015 via mobile

This hotel was average at best. There is no elevator so BEWARE! I specifically booked a downstairs room, was told we had an upstairs room, and they did NOTHING to accommodate THEIR mistake. There is a bar in the hotel we enjoyed the patrons vomiting on the side of the building every night. The rooms are fair size, however if...

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Thank Travelmommm
Manuel M, Manager at Sally Port Inn & Suites, responded to this review

We are sorry for the inconvenience, that is correct, the hotel has no elevator, and please keep in mind that rooms are assigned the same day and Front Desk strongly takes into considerations requests but normally does not commit at time of reservation. The Bar-Restaurant is leased to a third party. It is a pet friendly hotel. Please contact us...

Socorro, United States
Reviewed 13 October 2015

I chose to stay at this hotel because of the location, rooms are spacious, and staff is friendly. My daughter goes to NMMI and it is close to the campus and it's central location in Roswell is also Ideal for dinning and shopping.

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Thank Juliann U
Manuel M, Manager at Sally Port Inn & Suites, responded to this review

We are glad to hear the hotel met your expectations, we are looking forward to having you with us again.

Palm Springs, CA
Reviewed 12 October 2015

Be careful what room you're in. Our first room had a wet bath mat which they replaced. We also told the front desk that we saw dried urine stains around the rim of the toilet. Once we turned on the air conditioning, we immediately noticed there was a strong sewage odor. It was so strong that we became nauseated. We...

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2Thank mikewaPalmSprings_CA
Reviewed 10 October 2015 via mobile

Double room was spacious and well appointed. Plenty of room for the comfortable side chair I'm in now, workspace desk and chair as well as dresser and large flat screen tv. There were two suitcase holders making it easy to use the roll-aboards. Lots of floor space left for us to move past each other at a comfortable distance. Beds...

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Thank BlickTX
Manuel M, Manager at Sally Port Inn & Suites, responded to this review

Thank you for your comments, we are glad to hear the room was comfortable, we are looking forward to having you with us again.

Camp Hill, Pennsylvania
Reviewed 10 October 2015 via mobile

If I had known there was nothing open after 5pm therefore spending more time in the hotel I would have picked a better hotel. It was average. Ended up changing rooms three times until we found one we could live with. First one had a big puddle in the bathroom and a/c leaked even after maintenance fixed it. Second room...

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1Thank Amyrph11
Manuel M, Manager at Sally Port Inn & Suites, responded to this review

Please contact me to make things right for you.

Reviewed 6 October 2015

The Hot tub is not hot and during our stay is what we were looking forward to i guess not can you please get it fixed quickly akong with the pool it was very frusturating and the room had crumbs under the bed ..

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1Thank Abby L
Manuel M, Manager at Sally Port Inn & Suites, responded to this review

A couple of weeks ago we did have an issue with the control module and it was replaced, the water is kept if 101 degrees in the hot tub and 82 in the pool. Please contact me to make things right for you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Visit this Roswell, New Mexico hotel and enjoy contemporary accommodations conveniently located near many of Roswell's most popular attractions.The Sally Port Inn & Suites offers exemplary services and accommodations that will make guests feel right at home. Hotel guests will enjoy such elegant touches as oversized guest rooms and suites, complimentary breakfast, morning paper and cable satellite television with HBO®. Additional hotel conveniences include high-speed Internet access, indoor pool, fitness center and a hot tub/spa. With over 5,000 square feet of Banquet and Meeting space, the Sally Port Inn & Suites can accommodate functions of varied sizes.The Sally Port Inn & Suites is just ten miles from the Roswell Airport and an airport shuttle is provided. Popular Roswell attractions such as the UFO International Research Museum and the Roswell Museum and Art Center are just a few minutes away. For guests wishing to venture a little farther, this hotel's staff can assist with trips to visit the Old West at Billy the Kid Country, Living Desert State Park or the natural wonders of the world at Carlsbad Caverns.Come visit the Sally Port Inn & Suites where the attentive staff is anxious to welcome guests to the "All American City" of Roswell, New Mexico. ... more   less 

Additional Information about Sally Port Inn & Suites

Address: 2000 N Main St, Roswell, NM 88201-6450 (Formerly BEST WESTERN Sally Port Inn & Suites)
Region: United States > New Mexico > Roswell
Price Range: $106 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sally Port Inn & Suites 3.5*
Number of rooms: 124
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Also Known As:
Best Western Roswell
Roswell Best Western
Hotel Style:
#3 Family Hotel in Roswell
#4 Romantic Hotel in Roswell
#4 Business Hotel in Roswell
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Questions & Answers

Here's what travellers have asked, with answers from Sally Port Inn & Suites staff and other travellers.
4 questions
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New Port Richey, Florida
over a year ago
New Port Richey, Florida
over a year ago
over a year ago

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Questions? Get answers from Sally Port Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have windows that face outside, some rooms have windows that face the pool.”
 of 5 bubbles peterglassman, 2 Oct 2016 | Read review
“Rooms on first floor were cooler, all were quiet.”
 of 5 bubbles BereniceG_11, 17 Jul 2016 | Read review
“Make sure your room is not too close to the pool to avoid noise”
  • Hairdryer is supplied
  • Shower head that needed a clean
  • Bath which didnt look very inviting
  • Cubby hole where the microwave was kept just outside the bathroom door
 of 5 bubbles 890maggiea, 24 May 2016 | Read review
“If you have trouble climbing stairs, request first floor. There is no elevator to the second floor.”
 of 5 bubbles francines628, 23 May 2016 | Read review
“There is no elevator. Our room of 143 was over looking the golf course. Beware of golf balls!”
 of 5 bubbles GaRN675, 22 Apr 2016 | Read review
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