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Extended Stay America - Albuquerque - Rio Rancho Blvd.

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Traveller (2)
Room & Suite (36)
Dining (1)
Overview
Hotel website
2221 Rio Rancho Dr SE, Rio Rancho, NM 87124-6603 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Additional information
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)
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LanguageEnglish
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All reviews oatmeal packets an extended stay mini kitchen room was clean hotel is in a great location definitely stay here again flat screen tv sonic gm recliner sink albuquerque rates
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1 - 5 of 100 reviews
Reviewed 2 weeks ago

We paid 1300 dollars for a room for a week and this is what we got, the customer service here was terrible. We tried to contact the hotel front desk for info about shuttles and could net get an answer at 9pm, it rang non...More

Thank Jesse C
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 2 weeks ago

Thank you for your recent review online. We are sorry that you had some service and cleanliness issues with your room. We have shared your feedback with our Housekeeping staff, and we have taken action to ensure we do not repeat these issues in the...More

Property's Favourite Review
Reviewed 21 June 2018

We loved this place, we got a room at a great price and it was nicer than many apartment we have lived in. Full sized refrigerator, lazyboy recliner, couch, separate sleeping area, full kitchen and wonderful staff made this one of our favorite cross country...More

Thank Buddhasack71
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 21 June 2018

Thanks for reviewing your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you...More

Reviewed 3 weeks ago via mobile

The manager Theresa is a tyrant who knows absolutely nothing about guest relations or basic customer service. Her response to being called out on hotel deficiencies and staff incompetence is retaliation. Rebecca is unknowlegable about most things and super snotty. The laundry facilities don’t work....More

Thank Tausha S
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 3 weeks ago

Tausha, our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and...More

Reviewed 24 August 2018

...then this is your place. I stayed here for 3 day in August. (I had paid in advance and once I saw the place, thought I could get some stuff taken care of). But the kitchen was dirty for starters. Mouse poop and dirt in...More

Thank Michael G
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 26 August 2018

Thank you for being our guest and for taking the time to leave feedback. We certainly apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as...More

Reviewed 28 July 2018

Rooms are clean (which is very important to me). King Suite is large with a sofa bed and recliner. Shower had rust in the drain. Has two A/C units - One was very noisy the other controls were missing so it only ran on Max...More

Thank Charles W
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd.Responded 29 July 2018

Charles, thanks for evaluating your stay. We are glad to read you liked your room and our service. However, we are sorry for the maintenance issue and that you were disappointed with the grab-and-go breakfast offers. Your feedback is valuable as it will help us...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
109
Price range
USD 61 - USD 436 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.
Location
United States > New Mexico > Rio Rancho
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
109
Price range
USD 61 - USD 436 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.
Location
United States > New Mexico > Rio Rancho
Photos
Traveller (2)
Room & Suite (36)
Dining (1)
Pool & Beach (1)
Nearby
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Questions & Answers
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Room Tips
"Try and get a room opposite the hwy for less noise"
C6430VAcharlesw
28 Jul. 2018
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"Rooms are nice and sunny!!!"
Q3582TPchristinac
27 Nov. 2017
Read review
"Rooms located near the street can be a bit noisy. A/C gets really cold."
veetar2017
8 Oct. 2017
Read review
"The rooms facing the Sandia Mountains are awesome!"
coachcooperjd
27 Mar. 2017
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