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Quality Inn

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107 Reviews from our TripAdvisor Community

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Showing 107: English reviews
New Castle, Indiana
Reviewed 20 September 2016

Front desk clerk was terrific and very helpful and professional. Quickly handled a non-working TV. The room phone did not work and never did. Not good for an emergency. Got a good nights sleep because it was quiet. TV was not in HD format despite having a very good 32" model.

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Thank JuniorKP
Reviewed 16 September 2016

The hotel staff member in training was super nice, as was the more senior staff person. The exterior of the property is not impressive, but the room was spotless and the bed was very comfy. We suggest requesting a room away from the side entrance, which proved to be a bit noisy because the door closed loudly, but thankfully not...

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Thank TexasTravelerTimes2
Fairland, Oklahoma
Reviewed 12 September 2016 via mobile

The check in guy was very nice and helpful. The room on the other hand was not cleaned. The sink had food in it and the counter was nasty. There was food under the desk so shown in pictures I posted. There was rings from drinks on the desk and coffee spots showing where the sink and counter were not...

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1Thank Dodgesrw
Green Valley, Arizona
Reviewed 2 September 2016

Over all the stay went by very well. The rooms nice and clean the only thing is when you walk in and turn on the spot light hits you right in the face. Dont know why they even them there. But that was just a little thing and would go back.

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Thank 259camino
Oklahoma City, Oklahoma
Reviewed 2 September 2016

This is a good place to stop if you are either going south on I-25 or E on Clayton Rd. Easy ingress and egress to both roads. Room was clean, staff friendly, check-in quick and breakfast typical. The only drawback was the hall had a bad odor.

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1Thank garnett h
Dallas, Texas
Reviewed 25 August 2016 via mobile

This was an excellent location to stop over on the way to Colorado. Enjoyed the room and breakfast. No problems at all. Staff was very nice and helpful. There were places to eat nearby. It was near the freeway but quiet in the room.

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Thank DRam7707
Mineral Wells, Texas
Reviewed 4 August 2016 via mobile

The beds are very comfortable. I was the only one in the heated pool for over an hour. There is a hot tub and a workout room. If you have difficulty with stairs, get a downstairs room as there is no elevator. We didn't try the breakfast, but hubby says the coffee is good. In particular, there is a staff...

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Thank debzimc
Renuka P, Owner at Quality Inn, responded to this review

Thanks for taking time to give us feed back on your stay. We hope you enjoyed your stay. Installing elevator is not feasible at this time. We are making improvements in the other areas. We hope you come and stay at our hotel next time when you are in Raton.

Reviewed 2 August 2016 via mobile

WE were checked in at one price then had to extend our visit .My understanding was that there would be an increase in rates starting on Friday. When we got the receipt we were charged a higher price for Thursday night, then another increase for Friday. If I could have dealt with a courteous manager on the phone later, it...

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1Thank vicjohnson
Renuka P, Owner at Quality Inn, responded to this review

I am sorry about your experience. When you extended your stay you were told that week end rates are higher that the week day rates. You agreed upon the new rates and continued your stay at the hotel. I took personal care of getting your room cleaned. I hope you change your opinion about the rate and stay with us...

Deming, New Mexico
Reviewed 28 July 2016 via mobile

It's older and it shows its age and has a not so nice odor. Check in clerk very friendly this is the positive. Commode was so nasty. Tub had hair, shower curtain mold, corners full of lint hair gunk. Hand towel had black smudges. Beds are old, have nasty old comforters. Positive room was large, nice desk area, big bathroom,...

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1Thank DJ N
Reviewed 27 July 2016

I've stayed at this hotel every time I pass through. The beds are comfortable, the a/c performs well, very clean and maintained rooms. Breakfast was good and the hotel price reasonable. The swimming pool and whirlpool performed as expected. Plan to stay here again in my future travels.

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Thank Larry F
Renuka P, Owner at Quality Inn, responded to this review

Thanks for your great feed back on your stay experience. We strive achieve higher standards to make our guest's stay as comfortable as possible. We would look forward for your next stay at our hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 533 Clayton Rd, Raton, NM 87740-2367 (Formerly Comfort Inn)
Region: United States > New Mexico > Raton
Price Range: $106 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Quality Hotel Raton
Comfort Inn Raton
Raton Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose this one over the more expensive Best Western next door.”
 of 5 bubbles moussonhill, 23 Mar 2017 | Read review
“Rooms on west face away from freeway.”
 of 5 bubbles 307richd, 15 Jan 2017 | Read review
“A room away from the side entrance is probably quieter since that door closed loudly. Thankfully it wasn't used much during our stay.”
 of 5 bubbles TexasTravelerTimes2, 15 Sep 2016 | Read review
“ask for a room 110 or lower as it is closer to the ice machine and front desk whereby you don't have to walk as far.”
 of 5 bubbles garnetth, 2 Sep 2016 | Read review
“Don't. At present, place is falling apart and they don't seem to be investing in fixing it.”
  • Peeling wallpaper
  • Broken chairs
  • Back of night stand (falling apart) -- white cord is mine
 of 5 bubbles 253christianm, 2 Jun 2016 | Read review
5 of 5