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Holiday Inn Express Portales

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Traveller (2)
Room & Suite (11)
Dining (7)
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Overview
  • Excellent41%
  • Very good38%
  • Average15%
  • Poor6%
  • Terrible0%
Travellers talk about
“nicest hotel”(3 reviews)
“front desk”(10 reviews)
“cinnamon rolls”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Portales
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Portales
Special Offer: Book Direct and Save
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Reviews (60)
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4
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All reviewsnicest hotelfront deskcinnamon rollsnice staywould definitely stay here againyogurthierenovationpillowswedding
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1 - 5 of 60 reviews
Reviewed 29 March 2018

We stayed at the HIE Portales for 2 nights recently and had a nice stay. Apparently the renovations are now complete as we didn't see (or hear) any work going on.The rooms are clean, spacious and have all the amenities one might expect from a...More

Thank lizlubee
Hotel's Favourite
Reviewed 17 October 2017

Super service. Night manager very accommodating. He helped me back my Bus into a parking space in front of the hotel. We arrived about 3am with our group. rooms were very clean. Bed was very comfortable.

Thank Roy R
Response from Chrisula W, General Manager at Holiday Inn Express PortalesResponded 19 October 2017

Dear ramonroy2, We are pleased to hear that you enjoyed your stay and the staff at our property. It was a pleasure serving all of you, until next time. Safe Travels, Chrisula Webb General Manager

Reviewed 17 August 2017 via mobile

Heads up to anyone headed to Portales NM. If you rely on the usually reliable Holuday Inn, it is currently getting a redo in the public rooms. The plaster is falling. Some rooms are getting rehabbed, too, so in addition to the trains passing nearby...More

Thank Karen D
Response from Chrisula W, Manager at Holiday Inn Express PortalesResponded 18 August 2017

Dear Karen D, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the Remodel. We are currently working to make enhancements to deliver a more...More

Reviewed 22 May 2017

On our way back from a wedding we decided to take the senic route home. Decided to try the Portales Holiday Inn and I'm glad we did. It was thoroughly enjoyable. Front desk was very friendly, talked to us like long lost friends and she...More

Thank Anita J
Response from Chrisula W, Manager at Holiday Inn Express PortalesResponded 26 May 2017

Dear Anita J, Thank you for taking the time to leave us a review. Guest satisfaction is something we take great pride in, we are pleased that we were able to meet your expectations. We look forward to seeing you again next time you are...More

Reviewed 18 February 2017 via mobile

This is an older hotel getting a facelift. Our room was on the 3 rd floor, the top floor. The floor and walls were torn up and it was obviously being worked on, but we didn't see any workers (only there one night). Room was...More

1  Thank amytxus
Response from Chrisula W, General Manager at Holiday Inn Express PortalesResponded 24 February 2017

Dear amytxus, Thank you for taking the time to leave us some feedback on our construction, we greatly appreciate it. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Pool
Free Parking
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast Available
Room Service
Dry Cleaning
Meeting Rooms
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
USD 122 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 122 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (11)
Dining (7)
Pool & Beach (1)
Questions & Answers
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Posting guidelines
Room Tips
"Straight across the street from Greyhound Stadiuim"
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"Well kept common rooms. Spotless rooms and comfortable beds and pillows. Stayed in very quite room ground..."
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"Ask for room on backside if Hoyle as we never heard the train at all."
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"Rooms as far from the railroad tracks are better. Also, lots of late weekend traffic. Lobby noise..."
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