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Super service. Night manager very accommodating. He helped me back my Bus into a parking space in front of the hotel. We arrived about 3am with our group. rooms were very clean. Bed was very comfortable.
Response from Chrisula W, General Manager at Holiday Inn Express PortalesResponded 19 October 2017
We are pleased to hear that you enjoyed your stay and the staff at our property. It was a pleasure serving all of you, until next time.
On our way back from a wedding we decided to take the senic route home. Decided to try the Portales Holiday Inn and I'm glad we did. It was thoroughly enjoyable. Front desk was very friendly, talked to us like long lost friends and she...More
Thank Anita J
Response from Chrisula W, Manager at Holiday Inn Express PortalesResponded 26 May 2017
Dear Anita J,
Thank you for taking the time to leave us a review. Guest satisfaction is something we take great pride in, we are pleased that we were able to meet your expectations. We look forward to seeing you again next time you are...More
Heads up to anyone headed to Portales NM. If you rely on the usually reliable Holuday Inn, it is currently getting a redo in the public rooms. The plaster is falling. Some rooms are getting rehabbed, too, so in addition to the trains passing nearby...More
Thank Karen D
Response from Chrisula W, Manager at Holiday Inn Express PortalesResponded 18 August 2017
Dear Karen D,
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the Remodel. We are currently working to make enhancements to deliver a more...More
This is an older hotel getting a facelift. Our room was on the 3 rd floor, the top floor. The floor and walls were torn up and it was obviously being worked on, but we didn't see any workers (only there one night). Room was...More
1 Thank amytxus
Response from Chrisula W, General Manager at Holiday Inn Express PortalesResponded 24 February 2017
Thank you for taking the time to leave us some feedback on our construction, we greatly appreciate it. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make...More
Hotel is being newly renovated to ensure that you have access to great lighting in the room, many USB and electrical outlets, new room accommodations, Keurig coffee maker, etc. Front Desk, Chimere Fields, provided me daily service that exceeds most hotels. She is professional, polite,...More
1 Thank NeilRocks
Response from Chrisula W, General Manager at Holiday Inn Express PortalesResponded 17 February 2017
We are extremely pleased to hear that you enjoyed some of the features of our new remodeled rooms. I will make sure to pass your kind words onto our Front Desk Staff and especially Chimere. We look forward to seeing you again next...More
USD 108 - USD 146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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