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Hotel Encanto de Las Cruces

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961 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Encanto de Las Cruces
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Showing 949: English reviews
Santa Fe, New Mexico
Reviewed 27 March 2014

This property needs some updating...70s popcorn ceiling, box TV and dated tile in the bathroom. I was most surprised that there was not a hairdryer in the bathroom! The bed was comfortable and room was clean.

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Helpful?
Thank Lindsey V
hotel705, Diana Peru- Rooms Division Mgr at Hotel Encanto de Las Cruces, responded to this review

Dear Lindsey V, Thank you for taking the time to post you comments. We are sadden that we did not meet you lodging expectation. I would like to share with you that we to have plans to upgrade our televisions in all guest rooms. We apologize for that inconvenience our hair dryers are located in the closet. We are happy...

Las Cruces, New Mexico
Reviewed 27 March 2014

I want to thank the Belia Alvarez. from Hotel Encanto. Her commitment to the success of the conference was greatly appreciated. She made everyone feel so welcome. She even provided a private, beautiful room for one of our moms who is breastfeeding her baby. They clearly go above and beyond what one expects from a hotel. The plans have begun...

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Helpful?
Thank Claudia M M
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Claudia, Thank you so much for hosting your Promotoras Conference with us and for posting such a beautiful review. We should be the ones thanking you! We appreciate all that you and the Promotoras do for our community. We recognize the importance of the bridge that they are creating between their community and the health care system and for...

Las Cruces, New Mexico
Reviewed 26 March 2014

Thank you to Hotel Encanto de Las Cruces and to Lia Munoz for a very successful conference. The care and attention to detail that Lia provided was exemplary. She provided the conference planning committee with guidance to make sure participants had a very enjoyable day in beautiful surroundings. The decor was beautiful and the food was delicious. With Lia's asisstance...

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Helpful?
Thank Claudia M
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Claudia M, We cannot thank you enough for your patronage, loyalty and friendship! What a truly thoughtful and detailed review! You pointed out some areas that we are very proud of! Our Spanish colonial tradition throughout the building, the service delivery and most importantly thank you for your kind recognition of Lia Munoz. Lia is a great hospitality and...

Las Cruces, New Mexico
Reviewed 23 March 2014

I have had the privilege of attending multiple events, as well as staying in rooms at Hotel Encanto de Las Cruces, and I have never been disappointed. Their level of service is unbeatable, the rooms are luxurious and spacious and the beds are extremely comfortable and nice to fall into after a long eventful day. Gardunos and Azul are also...

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Helpful?
Thank Vicky W
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Vicky W, Thank you so much for staying with us and for sharing such a wonderful review. , Thank you also for sharing your great experience and acknowledging what we are most proud of, our team and service. We work extremely hard to deliver the very best and authentic experience. It is wonderful to know that we were successful...

Las Cruces, New Mexico
Reviewed 23 March 2014

I was there for multiple parties on different days. Great time at this luxurious hotel and great rooms and staff. The hotel catered all the parties and the food was great, servers were courteous. The showers had great water pressure, which is a must for me. All in all 4 star hotel with 4 star amenities.

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Helpful?
Thank NavyDavy0570
hotel705, Diana Peru- Rooms Divsion Mgr at Hotel Encanto de Las Cruces, responded to this review

Dear NavyDavy0570, Thank you for the five star review! We appreciate you taking the time to your experience with TripAdvisor Readers. We are excited to read that you have been a valued guest of ours on several occasions. All of our staff strives to give each guests a memorable cultural experience. Thank you for your patronage, hope to see you...

Albuquerque, New Mexico
Reviewed 22 March 2014

A little overpriced, but the staff were friendly especially Mr. Jepson. He went above and beyond to make us feel at home. The scenery was exquisite, next time we will eat out, the restaurant was expensive and we didn't care for the food, fast food would have tasted better.

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Helpful?
Thank Laurie M
hotel705, Diana Peru- Rooms Division Mgr at Hotel Encanto de Las Cruces, responded to this review

Dear Lauri M, Thank you for sharing your experience with TripAdvisor Readers. I also wanted to say thank for recognizing George and the customer service that he offered to you to add to your memorable stay. I am sad to read that you were not pleased with Gardunos food. When planning your next trip to Las Cruces feel free to...

Aarhus, Denmark
Reviewed 21 March 2014

Beautiful surroundings, friendly atmosphere, helpful and smiling staff, delicious food and nice room service. Ideal location and shopping mall close by. Free internet. Charming architecture. Reasonable price.

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Helpful?
Thank Merete C
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Merete C , Thank you for staying with us and for posting this wonderful 5 star review! I truly appreciate your kind recognition of our employees so positively. We have assembled a wonderful team here and they take great pride in their service delivery. Thank you also for complimenting our architectural design, we are truly proud of our Spanish...

Albuquerque, New Mexico
Reviewed 20 March 2014

Was helped by Lia in getting conference rooms set up. She was a great help and will assure that we will stay again. Hotel is always a great place to relax, but also centrally located ideal for business.

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Helpful?
Thank Jesse C
hotel705, Diana Peru- Rooms Division Mgr at Hotel Encanto de Las Cruces, responded to this review

Dear Jesse C, Thank you for the five star review! We are ecstatic the you find Hotel Encanto de Las Cruces to be ideal for business and pleasure. Also, thank you for recognizing Lia and the service she offered during your visit. We hope to see you soon.

Santa Fe, New Mexico, United States
Reviewed 18 March 2014

Good Stuff: We stayed for two nights at Hotel Encanto de Las Cruces. We were on the second floor, which has nice vaulted ceilings and lots of natural light. Large windows opened up to the lovely new pool and hot tub area meticulously landscaped -- which is very picturesque. We loved sitting at the fire I also enjoyed the indoor...

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Helpful?
Thank Alliyah M
hotel705, Diana Peru- Rooms Division Mgr at Hotel Encanto de Las Cruces, responded to this review

Dear Allyah M, We truly appreciate that you took the time to share you comments with TripAdisor Readers and extensive review with such positive comments. We are happy to read that you enjoy our outdoor areas and that being pet friendly was ideal in the accommodations. I am happy to report that we will be upgrading our televisions in the...

Las Cruces, New Mexico
Reviewed 17 March 2014

I worked with Lia, she was very informative. I was able to use one of the parlor rooms for my family's get together! It was wonderful, beautiful view, rooms are large and plenty of room to mingle have food and drinks. Having a Azul downstairs was nice to not have to leave, able to go celebrate downstairs! Great music and...

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Helpful?
Thank Pavargas
hotel705, Diana Peru- Rooms Division Mgr at Hotel Encanto de Las Cruces, responded to this review

Dear Pavargas, Thank you for the five star review and you title says it all. We are delighted that we were a part of your special day. We are excited to read that you found entire property accommodating and part of the experience. We appreciate you recognizing Lia and the customer service that she extended to you to make your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 S Telshor Blvd, Las Cruces, NM 88011-4690 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: $154 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Encanto De Las Cruces New Mexico
Hotel Style:
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
2 questions
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are some rooms that open onto a beautiful patio near the swimming pool and hot tub.”
  • Hats off to Alex Salinas, Director of Rooms and the Staff for their superb service.
 of 5 bubbles belithab, 17 Nov 2016 | Read review
“Great views of either the beautiful Organ mountains or the city lights”
 of 5 bubbles claudiam348, 16 Nov 2016 | Read review
“Avoid a western exposure to the afternoon sun.”
 of 5 bubbles , 5 Nov 2016 | Read review
“A view of the pool oasis is nice to look out on.”
 of 5 bubbles TravelPhotoWriter, 4 Nov 2016 | Read review
“Ask for a view of the Organ mountains and away from the swimming pool area”
 of 5 bubbles westsounder, 4 Nov 2016 | Read review
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