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Hotel Encanto de Las Cruces

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Hotel Encanto de Las Cruces
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998 Reviews from our TripAdvisor Community

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Showing 986: English reviews
Reviewed 17 January 2017 via mobile

Great hotel! I would recommend this hotel for anybody looking for a hotel that offers great service and beautiful rooms. I really enjoyed the workout facilities and the cookies they gave out. If your coming to Las cruces I wouldn't stay anywhere else!!

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Helpful?
Thank Sean D
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Sean D, We appreciate you sharing your experience and recommendation for our property! We are glad you enjoyed our fitness center and our cookies that are made fresh daily! We hope to see you again soon!

Matteson, Illinois
Reviewed 16 January 2017

You almost appear to step back into the charm of old Mexico based on the decor of the hotel lobby and rooms. Staff is very attentive and friendly. They make you feel very welcome. We traveled with two dogs and they were given just as much attention as the humans when we checked in! The only negative was the lighting...

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Helpful?
Thank Beaglesx4
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Beaglesx4, We sincerely appreciate your wonderful 5 star review of our property and for mentioning the service you received from our staff. Thank you for mentioning the lighting, as you felt it could have been better. We will share your comments with the appropriate departments to see how we can improve during your next visit with us. We hope...

Dallas, Texas
Reviewed 12 January 2017 via mobile

Exceptional service and lovely accommodations. Wonderful stay and friendly staff. Entire staff was outstanding! A wonderful place! Highly recommend. Beautiful pool and accommodations. Bonus: Pet friendly!

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Helpful?
Thank 566guest
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear 566guest, We genuinely appreciate you taking the time to leave a review of your recent stay with us here at Hotel Encanto. Thank you for mentioning the service you received from all of our staff as your kind comments will be shared with our team. We hope to have you as a our guests again soon!

Austin, Texas
Reviewed 11 January 2017 via mobile

Really enjoyed our stay here. Great location for our hiking trip as several hikes nearby. Also easy drive to Mesilla town. Restaurants across the street and one in-house. We didn't have time to try the in-house restaurant, bar, or pool. Plan to return and try. The beds are comfy. Hotel staff all polite and helpful.

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Helpful?
Thank Laura B
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Laura B, We appreciate you sharing your recent experience with us here at Hotel Encanto and mentioning the service you received from our staff. We hope to see you again soon and you have an opportunity to enjoy our outlets, as well.

Las Cruces, New Mexico
Reviewed 11 January 2017

Hotel Encanto is the best place to host an event. We had our company holiday party there and had the best experience ever. The ballroom is excellent, the rooms are wonderful and the staff do an outstanding job.

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Helpful?
Thank raguilar2017
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear raguilar2017, Thank you so much for taking the time to share your experience during your holiday party. We are proud of our property and how much it has to offer for our entire community on top of our traveling guests. We hope you continue to host events with us and hope to have you as a guest soon.

Nashville, Tennessee
Reviewed 11 January 2017

"You Can Go Home Again"..., and in my case, on a repeat stay at my favorite accommodation in Las Cruces, it was just as I left it earlier in the year, awesome! Hotel Encanto has a warmth not found in many hotels and the staff are always right there when needed. Looking forward to a return trip in April for...

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Helpful?
Thank Shpeeen
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Shpeeen, Thank you so much for leaving such a heartwarming review of our property! We appreciate and value your loyalty with Hotel Encanto and we look forward to your next visit in April!

Reviewed 10 January 2017

Encanto is our Host Hotel, housing our celebrity guests as well as attendees; and hosts our major awards party. The accommodations and staff are top shelf from beginning to end. Lovely rooms, exquisite pool area, historic decor with modern conveniences, and a warm and professional staff. I've had friends stay for leisure travel as well and their experiences were the...

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Helpful?
Thank Marsha S
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Marsha S, Thank you so much for sharing your experience during the Las Cruces International Film Festival with our fellow Trip Advisor readers. We wholeheartedly value and appreciate the continued partnership with have with you and we look forward to future events.

Portales
Reviewed 9 January 2017

We stayed for two nights including NYE. They were very interested in providing hospitality and in our comfort. We recieved a text confirming preferences on the way and they were very helpful in finding us a quiet room once we arrived. The property is reported to be thirty-something years old but has obviously been recently renovated as the carpets, paint,...

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Helpful?
Thank Paolo D
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Paolo D, Thank you for sharing your experience with us during our annual New Year Eve party. We are please that you were satisfied with not only the party but your room accommodations and the service you received from our staff. We hope to see you again soon!

Taos, New Mexico
Reviewed 7 January 2017

Solid hotel - lovely environment - courteous staff. The individuals at the front desk are exceptional. I mention the two upon check out on ly because of the recency effect: Jon and Shyanne. Equally gracious were the women who greeted us upon registration and anyone with whom I interacted during our three day stay. It is very helpful to have...

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Helpful?
Thank diannep9
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear diannep9, Thank you for taking the time to share your experience of your recent stay here at Hotel Encanto. Thank you for mentioning the exceptional service from our staff including Jon and Shyanne! Please know your kind comments have been shared with our staff and their efforts definitely do not go unnoticed. I am also glad you enjoyed Garduno's...

Reviewed 5 January 2017 via mobile

We were treated so graciously by Hannah at the front desk! Seriously good people! We weren't sure how the place would be from the photos but were pleasantly surprised by the heft and custom build of the furnishings, bedding and overall quality of the room. The place has old world charm but is very modern in comfort and the space...

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Helpful?
Thank PoppaGroove
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear PoppaGroove, We are so delighted to hear that you had a great experience during your recent stay with us here at Hotel Encanto. Thank you for mentioning the service you received from Hannah and please know her efforts will not go unnoticed. We would love to welcome you back and have another opportunity to serve you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: $151 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Encanto De Las Cruces New Mexico
Hotel Style:
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
2 questions
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the pool, which can get pretty loud. Perhaps avoid if possible, though a nice view”
 of 5 bubbles sgc9487, 12 Feb 2017 | Read review
“I always ask for a quiet room.”
 of 5 bubbles BackRoadsCalifornia, 11 Feb 2017 | Read review
“Loved the 1st floor convenience”
 of 5 bubbles Raygunnn, 4 Feb 2017 | Read review
“Ask for a corner room with a view of the Organ Mountains. Super beautiful AND quiet.”
 of 5 bubbles C132ZRnancyc, 30 Jan 2017 | Read review
“Rooms on the 7th floor facing the pool are great to watch the city of Las Cruces!”
 of 5 bubbles gcbmoh, 23 Jan 2017 | Read review
5 of 5