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Hotel Encanto de Las Cruces

1,173 reviews
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Traveller (285)
Room & Suite (63)
Storyboard
Overview
  • Excellent60%
  • Very good23%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star Hotel
All hotel details
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Rooms
6 Mar.7 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,173)Write a Review
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1,159 results
Traveller rating
667
273
132
58
29
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667
273
132
58
29
Show reviews that mention
All reviewsgarduno's restaurantnew mexicoon site restaurantpool arearoom servicebeautiful hotelspanish stylerooms are largefront desk staffstaff was friendlyazullobbyjoncoltonlassalonconference
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11 - 15 of 1,159 reviews
Reviewed 3 weeks ago via mobile

I was only there one night, but it was very nice. The shower was great, which is a big deal for me. The room was big. It was quiet so I slept well. The location is convenient. Check-in was easy. Davion was professional and helpful.

Thank HLSNewMexico
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 weeks ago

Dear HLSNewMexico, Thank you for your 5 star review of your experience with us here at Hotel Encanto. Thank you for mentioning the service you received from Davion and please know his efforts were celebrated.

Reviewed 3 weeks ago

I went to Las Cruces for a 4 day school held at Hotel Encanto de Las Cruces. The room was was a definite upgrade to my expectation. I had a great view of their palm trees, fountain, pool, and the mountains. I'm not temperature sensitive,...More

Thank apauled2
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 weeks ago

Dear apauled2, Thank you for sharing your 5 star experience with our fellow Trip Advisor readers! We are so pleased to hear that you enjoyed your stay as well as the excellent service you received from our staff. We hope to have you as our...More

Reviewed 3 weeks ago via mobile

We were passing through Las Cruces en route to Los Angeles and decided to stay here the night. Such a great hotel with friendly staff. The interior is beautifully decorated in true New Mexico style. Beds were super comfy and the pool, even though we...More

Thank atxtravelinman
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 weeks ago

Thank you for sharing your experience with us and our fellow Trip Advisor readers and for sharing your beautiful pictures that you took as well. We appreciate your recommendation and look forward to your next visit with us.

Reviewed 5 weeks ago

I've stayed at the Hotel E many times when in Las Cruces. I've even been a part of a couple expos held at the hotel. Every single time we are met with phenomenal service, quality, refreshment, and glamorous amenities. Our rooms are always clean and...More

2  Thank savageloomis
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 weeks ago

Thank you for sharing your experience with us and for mentioning the service you received from Colton. Please know his efforts were celebrated and we look forward to your next visit with us.

Reviewed 18 January 2018

This is a nice choice for Las Cruces, the outdoor area, pool, spa is lovely. Rooms are large, hotel is clean and staff is mostly helpful. My only issue was temperature control. We arrived on an unusually warm January day but alas, no Air Conditioning....More

1  Thank psbun
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 weeks ago

Dear psbun, We appreciate you sharing your experience with us and please know the inconveniences you mentioned have been addressed. Thank you for allowing us an opportunity to hear about your visit which allows us to improve our guest experience. We hope you allow us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 113 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 113 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (285)
Room & Suite (63)
Dining (22)
Pool & Beach (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kim J
17 November 2017|
AnswerShow all 4 answers
Response from Alex S | Property representative |
Hi Kim J, After reviewing the website, there is no current public transportation to White Sands. I would recommend renting a car, which will run you about $40 for a day. We will be happy to provide you with directions. You... More
0
Votes
SJRCPA
28 July 2017|
Answer
Response from Alex S | Property representative |
Hi SJRCPA, We have designated smoke areas outside near the front entrance and outside near the banquet hall entrance.
1
Vote
Margaret D
1 September 2016|
Answer
Response from Amanda R | Property representative |
Hi Margaret, We do have special rates that we could possibly apply for your upcoming reservation depending on specific dates and availability. Please call me directly at 575-532-4208 so we can discuss dates and rates for... More
0
Votes
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12
Room Tips
"You can get city or mountain view."
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"Ask for a room with a view of the pool....so beautiful!"
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"Ask for rooms with a view of the mountains, higher the better."
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"Very high class for a mid-range hotel price!"
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