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Holiday Inn Express Hotel & Suites Las Cruces

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Holiday Inn Express Hotel & Suites Las Cruces
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138 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Toronto, Canada
Reviewed 3 weeks ago

Nice stop on the way to Arizona. Very convenient location right off of I-10. We were greeted nicely and check in was fast and efficient. We discovered quickly that the TV in our room was not working properly and we were immediately given another room where everything was in perfect order. When we handed back the keys on our way...

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Helpful?
Thank Hersh B
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Hersh B, Thank you so very much for you wonderful comments about your stay with us. We are very happy to hear you found our property accessible and easily located for your needs. We are also happy our staff was able to quickly remedy the situation with the television. We will be passing your comments on to our staff...

Oregon
Reviewed 1 November 2016 via mobile

We have stayed at a fair number of hotels in this chain around the US and, while we have generally been pleased (hence we continue to stay with them) this location was heads above any other we've stayed at. Lessly at the front desk was quick, efficient and super friendly. She got us checked in and set up comfortably. The...

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Helpful?
Thank CKScubalife
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear CKScubalife, Thank you so very much for your wonderful feedback about your stay. We are very proud and happy our staff was able to assist you in a quick and prompt manner. We are also happy you found our property clean, comfortable and you were able to relax. We will be passing your wonderful comments to our staff to...

Montevideo, Uruguay
Reviewed 28 October 2016

We were assigned room 202, which was at the end of an aisles, where there was a strong buzz. I don't know whether they were air conditioning pipes or what, but it was very loud. Went to the front desk just after check-in, and no pro- blem, we were moved to room more than ten feet away, closer to the...

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Helpful?
Thank Maria L
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Maria L. Thank you so very much for your wonderful comments about your stay. We are happy and proud our staff was able to accommodate you to a quieter room. We are currently looking into the issue you described to remedy the situation. We thank you for bringing this to our attention. Once again, thank you for taking the...

Buda, Texas
Reviewed 5 October 2016

Surprised my kids and stopped here for two nights. They were happy. Good check in staff. Room was fantastic. Lots of space. Kid's game room. The restaurants were good for families as well as businessmen or couples. If hotel restaurant food is not your cup of tea there are about a dozen or more fast food restaurants within a stone's...

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Helpful?
Thank daddymo2
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Daddymo2, Thank you so very much for your awesome comments about your stay. We are very happy to hear you and your family enjoyed your stay with us. We are also proud our staff was able to assist you with your needs. We will be passing your wonderful feedback to our staff to continue the great service you received....

houston
Reviewed 24 July 2016

Typical Holiday Inn, Average to mediocre service. Room looked tired . We were 4 and got a two queen bed room but looked more like double beds, not good sized, mattress very uncomfortable, noise A/C , Train runs near by. Breakfast average but clean or at least at the time we had it, very early. Wifi was ok. Location next...

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Helpful?
Thank GERMAN R
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear German R, Thank you for your comments about your stay with us. We would like to apologize for the inconvenience you experienced during your stay. We will look into all of the items described in your review. We thank you for bringing this to our attention. Once again, thank you for taking the time to review us and we...

Ingram, Texas
Reviewed 1 June 2016

Staff is very good. Daniel is exceptional. He has been there for quite a while. So good to see him again and his smiling, helpful face. As usual, Holiday Inn Express hotels are always the best to stay anywhere in the U.S.. Clean, inviting, home away from home with comfortable beds, good breakfasts and friendly people. A must when you...

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Helpful?
Thank sandy56025
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Sandy56025, Thank you so very much for your awesome comments about your stay. We are very happy to hear you enjoy your stay each and every time you stay with us. We will be passing your comments to Daniel and the rest of the staff to continue the great service you expect being a loyal guest. Thank you again...

Dumont, New Jersey
Reviewed 22 May 2016

This was a one-stay on my way from somewhere to somewhere else. It was a great hotel with very good service. The indoor pool and hot tub were very well appreciated. I wish more hotels had indoor pools.

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Helpful?
Thank Paul C
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Paul C, Thank you so very much for you awesome comments about your stay with us. We are very happy to hear you enjoyed your stay with us. We are also happy to hear you were able to take advantage of some of our amenities during your stay. We will be letting our staff know of your wonderful feedback...

Reviewed 17 May 2016

This is my place of choice to feel welcomed and be at home!! The staff is great.. Thank you Stephanie!! The room is quite, the whole place is safe.. bed is great with choice of pillows; soft or firm... comfort level and bathroom plus A/C [Digital] for optimum comfort.. The B/Fast choices Mmmmmmmmm great like it was from years ago..no...

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Helpful?
Thank Fakhri A
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Fakhri A, Thank you so very much for your awesome comments about your stay. We are very pleased to hear you our staff was able to assist you with your every need while with us. We are also happy you found our rooms clean, comfortable and you were able to relax. We will be passing your wonderful feedback to...

Albuquerque, New Mexico
Reviewed 8 May 2016

This hotel was clean and the room was spacious. It had a fridge and microwave, which I always appreciate, as well as a small wet bar space. Staff was friendly and courteous. My only issue was that my room faced the railroad tracks, and trains woke me up a few times in the night.

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Helpful?
Thank Jennifer F
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Jennifer F, Thank you so very much for your comments about your stay with us. We are happy to hear you found our rooms spacious, and well equipped for your needs. We are also happy our staff was able to assist you with your needs. We will be passing your feedback to our staff to continue the great service...

Greenwich Village, NYC
Reviewed 29 April 2016

Great service, great room, and a decent deal. The front desk staff was good and the room, itself, was fantastic. I definitely hope to stay there again in the future. Decent breakfasts, too. I have no complaints with this place.

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Helpful?
Thank paulvee
Daniel D, Front Office Manager at Holiday Inn Express Hotel & Suites Las Cruces, responded to this review

Dear Paulvee, Thank you so very much for your awesome comments about your stay! We are very happy our staff was able to assist you during your rough day. We are proud to hear that they gave you great customer service. We will be passing your comments to our staff to continue the great service you received. Once again, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Las Cruces. Enjoy a relaxing stay in our beautiful Las Cruces Holiday Inn Express Hotel & Suites near New Mexico State University and just a few minutes from historic Old Mesilla. Families enjoy this Southern New Mexico hotel because of our great location near New Mexico State University,and because we are conveniently located just off I-10 and I-25 with easy access to nearby Las Cruces attractions. These attractions include Historic Old Mesilla,the New Mexico Farm & Ranch Heritage Museum and the Las Cruces Farmers & Crafts Market. Leisure travelers can shop at nearby Mesilla Valley Mall or the historic Old Mesilla Plaza, featuring over 40 Southwestern craft shops. Lodging in Las Cruces puts you in the center of the Old West's history. Why settle for cheap lodging in Las Cruces, New Mexico when you can enjoy our comfortable and smoke free hotel near Old Mesilla? Business travelers will appreciate our close location to New Mexico State University, as well as our meeting rooms, free high-speed Internet access and a 24-hour business center with copy, print and fax services. Our Southern New Mexico hotel provides a complimentary hot breakfast bar, a well-equipped, 24-hour fitness center and an indoor, heated pool with a spa & steam room. Book your reservations now and take advantage of our great Las Cruces hotel deals and rates for your next stay in New Mexico. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Las Cruces

Address: 2635 S Valley Dr, Las Cruces, NM 88005-3368
Region: United States > New Mexico > Las Cruces
Price Range: $152 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Las Cruces 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Las Cruces
Las Cruces Holiday Inn
Holiday Inn Las Cruces
Holiday Inn Express Hotel & Suites Las Cruces New Mexico
Hotel Style:
#11 Romantic Hotel in Las Cruces
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Las Cruces staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were assigned room 202 (one at the very end of an aisle) and it had a very loud buzz, (maybe air conditioning pipes?) I'd avoid it.”
 of 5 bubbles MariaJoseHet, 28 Oct 2016 | Read review
“good family place”
 of 5 bubbles daddymo2, 4 Oct 2016 | Read review
“All rooms are good.”
 of 5 bubbles sandy56025, 1 Jun 2016 | Read review
“As of May 2016, there is road construction forcing a longish detour to get on I-10 East.”
 of 5 bubbles 36PaulC, 21 May 2016 | Read review
“Make a preference to a Parking lot view...All rooms are great though...”
 of 5 bubbles 403fakhria, 16 May 2016 | Read review
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