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Days Inn & Suites Red Rock-Gallup

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Days Inn & Suites Red Rock-Gallup
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394 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Oklahoma City, Oklahoma
Reviewed 1 January 2017

We stayed at a lovely Days Inn in Vega, N.M. and we were expecting the same quality at this one. It was more or less isolated on the east end of Hwy 66 whereas there was a cluster of hotels on the west end when we left. The bath tub safety rod was broken. The breakfast area tables were sticky...

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Helpful?
Thank Nrskdd
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Nrskdd, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.

Las Vegas, Nevada
Reviewed 30 December 2016

I was a tad disappointed with this one. It was really the same room you can get on the west side of town, but at twice the price. Since they were charging more, I was expecting something a bit nicer. On the plus side, the room was large, the bed comfortable, and the wifi worked. Other than that, it was...

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Helpful?
Thank Shane W
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Shane W, Thank you for sharing the details about your recent visit. I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues...

Bethlehem, Pennsylvania, United States
Reviewed 25 December 2016

Review collected in partnership with Days Inn
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Thank Marty K
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Wichita
Reviewed 23 December 2016

Review collected in partnership with Days Inn
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Thank Gerald K
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Houstonia, Missouri
Reviewed 17 December 2016

Review collected in partnership with Days Inn
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Helpful?
Thank deborahgK9923CY
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Albuquerque, New Mexico
Reviewed 3 December 2016

Review collected in partnership with Days Inn
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Thank 57unhappycustomer
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Los Angeles, California
Reviewed 1 December 2016

This hotel is average but quite adequate. It is an older facility that needs updates, so if you're looking for "new" or "pretty" this isn't for you. On a positive note, it was clean, and there was an indoor pool, at a fair price. Laundry facility was available, and there was a small/light breakfast included. The owner refused to offer...

Review collected in partnership with Days Inn
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Thank G8276NPkimberlyb
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Guest, Wonderful to hear from you and thank you for choosing to stay with us we are happy to hear you felt your stay was adiquete and you enjoyed the pool. We hope to have you back as a future guest when you return to the area.

Reviewed 29 November 2016 via mobile

Just checked out with our large Labrador retriever. We checked in after an 11hr drive including a Snow White out . As we got into bed, my wife noticed a thick dried stain from animal waste between the bed and the night stand - an impossible place our hundred pound dog to reach and far smaller than he ever does....

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Thank Riichard B
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Riichard B, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are...

Window Rock
Reviewed 28 November 2016

Review collected in partnership with Days Inn
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Thank 325victoriay
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Paradise Valley, Arizona
Reviewed 28 November 2016

I was one of a handful of guests the night before thanksgiving. Is a Diamond Reward Member I ask for an upgrade. I was told rudely by a family member of the owner that I didn't pay for a suite. I had to show her that I was entitled to an upgrade if it was available. She argued some more...

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1Thank johnjD5807DZ
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear johnjD5807DZ, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Days Inn & Suites Red Rock-Gallup

Address: 3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
Region: United States > New Mexico > Gallup
Price Range: $77 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Red Rock-Gallup 2*
Number of rooms: 77
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn & Suites Red Rock-Gallup staff and other travellers.
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Questions? Get answers from Days Inn & Suites Red Rock-Gallup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles richardmC7218HN, 18 Feb 2017 | Read review
“DO NOT STAY HERE! They will rip you off!!!”
 of 5 bubbles 474janicew, 1 Feb 2017 | Read review
“Ask for a room on the back side for less noise and first level if stairs are a problem.”
 of 5 bubbles 1313karen, 7 Oct 2016 | Read review
“Ours faced east, on the ground floor and despite Route 66 being so close, it was a quiet and silent room”
  • bathroom
  • view from room, the window connects room with parking lot
  • beds, two queen, comfy and clean
 of 5 bubbles austinwhittall, 2 Oct 2016 | Read review
“1st floor if you cannot climb stairs and as far from the train tracks as possible”
 of 5 bubbles RiveraMayaPA, 9 Jul 2016 | Read review
5 of 5