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Santa Claran Hotel Casino

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176 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Denver, Colorado
Reviewed 21 October 2015 via mobile

Steven who helped us with the luggage and took a few pictures of our family was a wonderful young man and he had a contagious smile my mom wanted to adopt him i thought that was cute and ernest at the front desk was very helpful and friendly helping me and my sister with the cart for our luggage hes...

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Helpful?
Thank Dana F
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Dana F Thank you for taking the time to review The Santa Claran Hotel. I am glad Steven was so great as well as Ernest. I already congratulate them for their contribution to your experience at the hotel. I am happy to learn that you continue to support our hotel but most of all because you enjoy yourself while...

New Mexico
Reviewed 18 October 2015

Large suite with balcony and beautiful view. Bathroom was incredible and very spacious. We love the service and know this is the best place to stay in Espanola, quick trip to Santa Fe. Casino is always fun.

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Helpful?
1Thank marigoldchantel
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear marigoldchante Thank you for your review and trust! We really appreciate your patronage and we are so happy to learn that you love our rooms, the service and the casino! We look forward to your next visit!

Las Vegas, Nevada
Reviewed 15 September 2015

Our room had 2 double beds and the shower was amazing. Very clean and neat. The beds were super comfy. They have free wi-fi but it is public (no secure connection) and it hardly worked which was distressing. We ate at the sports bar and had burgers which were awesome. The casino on the other hand not so much... just...

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Helpful?
Thank 796lindac591
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear 796 Lindac591 Thank you for you recent review of our beautiful property in the heart of Espanola , NM. I am extremely happy that you like the rooms. The situation that you encounter with the Wi-Fi is being corrected in the next few weeks. Regarding your comments about the Casino and the Food cart, I passed those to the...

Santa Fe, New Mexico
Reviewed 10 September 2015

We came by accident but everything was so good. Very clean room, good food, very good service, nice view of the mountains, Great green chili, very good pasta, friendly people, we yes love. We are back for sure.

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Helpful?
Thank luz t
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Luz t Thank you for your recent review of our beautiful Santa Claran hotel. I am just returning from a few days off and it was so nice to read a refreshing, direct and accurate review. Please make sure next visit is not an accident, I will be expecting you as well the rest of the staff.

Santa Fe, New Mexico
Reviewed 8 September 2015

This property is about 35min from Santa Fe and about an hour from Taos. The O'Keefe Ghost Ranch and the Ojo Caliete Mineral Springs are also a reasonable drive away. So this location makes an excellent "home base" to explore Northern New Mexico at a nicely appointed and reasonably priced hotel. Much more of a locals' casino; nice golf course;...

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Helpful?
Thank TimeTraveler_800
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear TimeTraveler_800 Thank you for your recent review of our beautiful Santa Claran Hotel Casino. I am so happy you find our location so convenient since that is one of our assets beside striving to provide true Pueblo Hospitality. I am sure I will see you on your next exploring trip to the area since there is so much more...

Taos County, New Mexico
Reviewed 31 August 2015

Spent two nights at this hotel. Upgraded to a suite, well worth the upgrade fee. Room was very comfortable, quiet, clean and great balcony with beautiful view of the mountains. For some reason, on the second day, our room was not serviced by cleaning staff. After speaking with the manager on duty (Amy), we were very satisfied with the way...

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Helpful?
Thank Theresa M
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Theresa M Thank you for your recent review of our beautiful Santa Claran Hotel Casino. I was disappointed to learn that you had an issue during your stay but so happy to learn that Amy was able to turn around that situation for you. I am addressing the perception issue about the front desk staff since they are equally...

Santa Fe, New Mexico
Reviewed 27 August 2015

I have stayed at the Santa Claran Hotel many times and have enjoyed my stays tremendously! The rooms are clean, staff is friendly and responsive. The food are their cafe an lounge are truly New Mexican cuisine. Not many places in NM have traditional New Mexican food that tastes the way native New Mexicans cook. The views are amazing, the...

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Helpful?
Thank VMJ830
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear VMJ830 Thank you for your recent review of our beautiful Santa Claran Hotel Casino. I am so happy to learn about your great experience at our restaurant, rooms and with the staff. I wanted to share that we had increased the Bandwidth of our wifi to improve the guest experience, I am sure you will not find another issue...

Wildomar, California
Reviewed 24 August 2015 via mobile

Hotel was very nice and clean, staff was extremely friendly. Desk clerk Ernessy Tafoya was the nicest attendant, he was very friendly, very knowledgable about the New Mexico area. He gave us great recommendations for our day trip to Echo Canyon, Chama, Heron Lake and the awesome hour trip through the forest over to Taos. We would stay here again!

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Helpful?
Thank 1john512
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear 1john512 Thank you for taking the time to review our hotel. I am happy to learn that Ernest was of help during your stay with us. I will make sure to share this with him and the rest of the staff. We do take a lot of pride in providing true pueblo hospitality and this is a great example...

Cleveland, Ohio
Reviewed 27 July 2015

I have stayed at this hotel four times. Every stay has been problematic. The WiFi is never working. The front desk agent explained that it was 'overflow'. Not sure what that means. The television randomly loses audio, the noise in the corridors is out of control. Guests running through hallways, doors slamming at all hours, yelling down the halls. I...

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Helpful?
1Thank Ron R
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Ron R Thank you for your recent review of our hotel. I am disappointed that we haven't lived to your expectations. Here at the Santa Claran Hotel Casino we take a lot of pride in providing true pueblo style hospitality at all levels. I am personally addressing all the opportunities you mentioned in your review but I would like...

Santa Fe, New Mexico
Reviewed 13 July 2015

I have spent many nights at the Santa Claran Hotel. The rooms are always nice and clean. The Hotel staff are always polite and helpful. I highly recommend the Santa Claran whenever staying in Espanola NM. It is in close proximity to all cities north and south of Espanola. Taos to the north and Santa Fe to the south.

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Helpful?
Thank robertgallegos
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Robertgallegos Thank you for taking the time to write a review of our hotel. I just want to say thank you for your kind words and suggestions. See you next time, and please let us know if there is anything that we could do to assist you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Santa Claran Hotel is conveniently located North of Santa Fe and South of Toas in the heart of Northern New Mexico. The blend of Native American, Spanish and Mexican influences are featured in this newest hotel in the North of New Mexico. With its finely appointed atmosphere, quiet surroundings, majestic views and noted hospitality and service, the Santa Claran is the best value, within minutes of the historic, natural and spiritual attractions of the Santa Clara Region. ... more   less 

Additional Information about Santa Claran Hotel Casino

Address: 464 N Riverside Dr, connected to Santa Claran Casino, Espanola, NM 87532-2515
Region: United States > New Mexico > Espanola
Price Range: $112 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santa Claran Hotel Casino 3*
Number of rooms: 124
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Questions & Answers

Here's what travellers have asked, with answers from Santa Claran Hotel Casino staff and other travellers.
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Questions? Get answers from Santa Claran Hotel Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room far from the elevator”
 of 5 bubbles a-tunlimitedmusic, 28 Oct 2016 | Read review
“Rooms are good even the ones close to elevator and ice machine not too much noise.”
 of 5 bubbles 433staceyy, 25 Oct 2016 | Read review
“Not much noise in any location, though right off major road. Views are best on East.”
 of 5 bubbles rebeccamJ3317RB, 7 Sep 2016 | Read review
“I can't believe that there are any good rooms for the prices charged.”
 of 5 bubbles Clogtowner, 21 Jul 2016 | Read review
“Mountain view rooms are the best!”
 of 5 bubbles mspcheco, 8 Jul 2016 | Read review
5 of 5