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Cloudcroft Hotel

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1 room 2 adults 0 children
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Cloudcroft Hotel
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77 Reviews from our TripAdvisor Community

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Showing 76: English reviews
New Mexico
Reviewed 5 days ago NEW

What can I say about this place? I read reviews before we got there, even looked at pics beforehand. I wasn't expecting 5 star accommodations but I wasn't expecting what we got. I guess I'll start from the beginning. We checked in at about 3:30pm. The check in is in the gift shop, so when the shop closed at 5:00,...

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Helpful?
Thank ladyeaglekeeper
Albuquerque, New Mexico
Reviewed 2 weeks ago

friendly staff. nice hot water for shower. great location. our room had no windows!! poor lighting in the room. shabby furniture. dirty carpeting and the sofa was horribly stained. little housekeeping. bathroom had a cool bathtub/shower, but the safety bar was barely attached to the wall. room smelled musty, as did the bed linens. we stayed over new year's, and...

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Helpful?
Thank Jean H
Leander
Reviewed 3 weeks ago

As first time visitors to Cloudcroft, NM we wanted to ensure we were in the midst of what the town had to offer so we chose a one night stay in the "downtown" area at the Cloudcroft Hotel. We wanted a balcony room and although it was more room than we expected or needed, having two double beds, a kitchenette...

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Helpful?
Thank pearcemail3
High Springs, Florida
Reviewed 3 weeks ago via mobile

There were dead insects in all of the windows, one shower had the water cut off because they said it wasn't working. The other shower handle popped right off when I touched it. Water was scalding hot or ice cold. No TV's in the bedroom, one tiny one in sitting area. Dirty rag left by the sink. The mattresses were...

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Helpful?
Thank Alana C
Boston
Reviewed 24 November 2016

shabby, very poor wi fi, no heat need electric heaters in room, overall uncomfortable and pricey since it's the only game in town. On line it looked like a quaint old cowboy hotel, its more like a shabby rooming house with ancient furniture.

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1Thank traveling-images
El Paso, Texas
Reviewed 5 October 2016

We decided that we needed a mental health day so we figured we had stayed at the Cloudcroft Hotel before and it would be a good bet, WRONG! We checked in around 4:30 the office closes at 5:00 p.m. As I was carrying luggage up and down to the room they asked if everything was okay and assuming it would...

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Thank TimWW_ELP
Reviewed 1 September 2016 via mobile

My husband planned this vacation on his own and he made a wonderful choice. Little western themed hotel in the middle of this beautiful little village. Spent 4nights here while we day tripped around the area. Staff was very nice and room was clean and tidy. Definitely recommend a trip to Cloudcroft and a stay at the Cloudcroft Hotel.

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Thank BKRussell
Nashville, AR
Reviewed 18 July 2016

The flavor of an old west town and hotel. When we arrived there was loud arguing on the sidewalk in front of the Western Bar next door. The room in the hotel was spacious and the staff was very nice and friendly and accommodating. The lavatory and bath tub were not clean, due to some housekeeping staff terminating. This place...

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Thank starbrite7
Reviewed 10 July 2016 via mobile

I was extremely disappointed by this hotel. For the price, I was hoping for something a little better. The biggest red flag upon entering the room was the sink and bathtub that had clearly missed at least one cleaning (dingy tub with hairs, toothpaste splatter on the faucet of the poorly draining sink, etc.) This made me feel grimy the...

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1Thank Cole S
Richardson, Texas
Reviewed 30 June 2016

This was by far the most disgusting hotel we've ever stayed in. The beds were made, to make it appear that the room had been cleaned, but when we turned down the sheets, there was hair all in them. When we went to the bathroom, there was hair on the tub & toilet, and only ONE bath towel for a...

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Helpful?
Thank 9034KimA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Cloudcroft Hotel is centrally located in the heart of Cloudcroft New Mexico. Park and never drive your car again until you are ready to leave. We are within walking distance of mountain hiking, picnicking, art shows, melodramas, fabulous restaurants, shopping and more. In spring, summer, and fall we have hotel bicycles for you to cruise the village and picnic baskets are available to all guest. ... more   less 

Additional Information about Cloudcroft Hotel

Address: 306 Burro Ave, Cloudcroft, NM 88317
Region: United States > New Mexico > Cloudcroft
Price Range: $146 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cloudcroft Hotel 2*
Number of rooms: 18
Reservation Options:
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Questions & Answers

Questions? Get answers from Cloudcroft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms at the front of the hotel give you a nice view and personal retreat”
 of 5 bubbles pearcemail3, 29 Dec 2016 | Read review
“better options a few miles down the road”
 of 5 bubbles traveling-images, 24 Nov 2016 | Read review
“Read the review not too sure there is a good one. Bring your own cleaning supplies.”
 of 5 bubbles TimWW_ELP, 4 Oct 2016 | Read review
“Esther will try to accommodate you. There are stairs to climb.”
 of 5 bubbles starbrite7, 17 Jul 2016 | Read review
“there is one or two rooms with balconys,,,ask the hostess when booking...”
 of 5 bubbles kahleesit, 28 Jun 2016 | Read review
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