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Deducting one star because the hot water heater was not on in the cabin, which led to a pretty cold drag-a-rag that morning. More unhappy that the person who checked me in that morning (middle aged woman, black hair) didn't really seem to care when...More
Date of stay: November 2018
Response from ttscott1160, Owner at Spruce CabinsResponded 1 week ago
Sorry to hear you felt I was unconcern with your problem. We do apologize and as we stated when you were here for your next stay feel free to call our emergency number which is located on the office front door and also inside each...More
My wife and I had the pleasure of staying at Spruce Cabibs in Cloudcroft last weekend for 2 nights. We stayed in cabin (unit) #3. We loved it. It's a small cabin but remodeled and very cute....has everything that we needed. The cabin was very...More
People here are extra nice and great to work with. Cabins are clean and well equipped. Some of them have been recently updated and one is nicely outfitted for handicapped accessibility.
We have thoroughly enjoyed our visits in this little mountain town!
If you want to unwind, Spruce Cabins is a great get-away location in quaint Cloudcroft, New Mexico. Just remember, these are cabins, not the Four Seasons. I've stayed in quite a few rustic lodgings which is to say that I love fresh air, singing birds...More
Date of stay: May 2018
Response from ttscott1160, Owner at Spruce CabinsResponded 7 May 2018
Glad you enjoyed your stay. It is unfortunate about the fire danger but we do have two community propane grills available for out side grilling. We are all praying for rain. Hope to see you soon!
We are returning spruce customers so on that note it shows that the first time we visited we were very well satisfied. We didn't have to deal with management at all because everything was just fine and we were satisfied. The only time we did...More
Date of stay: December 2017
Response from ttscott1160, Owner at Spruce CabinsResponded 9 January 2018
My Husband and I have struggled with this review as to if we should respond if any response to untrue facts. We reached out to Trip Advisor because there were several items in this review that are not with in the guidelines. The only thing...More