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Chen Sea Resort & Spa Phu Quoc

Chen Sea HotelUSD 151*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 168*
USD 151*
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USD 168*
USD 168*
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Chen Sea Resort & Spa Phu Quoc
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967 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Shanghai, China
Reviewed 14 May 2014

The hotel's design is very well!And hotel products is good ,but the service is not good,especially the food.We think the hotel should make a lots of effort in its food.Whether the breakfast or dinner,all very disappointing!!! I can't understand why? I also think the hotel do not attach importance to the Chinese market,because give us a room had a very...

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Helpful?
2Thank JulyGu
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

“ Dear JulyGu, I did read with a lot of attention your review, and we thank you for it. As I cant understand everything (Talking meaning not language), I went through your other comments on this Forum, all linked to your trip to Phu Quoc. The first point is that I wonder if you really think that we gave you...

Hong Kong, China
Reviewed 12 May 2014

This is a lovely hotel which I felt offered great value for money. There's not much to do around the hotel so come armed for relaxation and enjoy the food in the hotel. The pool is medium size and there's a good area for small kids who can stand up. The rooms are great, we got an ocean view vila,...

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Helpful?
Thank Tartan69
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Tartan69, Thank you so much for your wonderful review of the Chen Sea. What you say and how you say it, make me feel so good. I would like to add a special thanks because you say “offer great value for money”. Of course you are a Top Contributor, and this explains that. Only well travelled Reviewers could make...

Reading, United Kingdom
Reviewed 6 May 2014

We stayed here for 3 nights at the end of our 17 days travelling in Vietnam. This was our splash of luxury and we stayed in a a sea view villa. Grounds (including infinity pool, beach, restaurant, bar ) ere very well maintained. Room was stunning. Large room, big bed, outdoor rainshower and bath on balcony. Price of drinks and...

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Helpful?
Thank jojohnston2010
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear jojohnston2010, Thank you for your very nice Review of our Resort. We appreciate that you enjoyed the Chen Sea as we nearly met your expectations. We feel sorry for the rubbish in the Sea. I don’t know what happened this year. Usually at the beginning of the Season, then the end, sometime if there is a depression in between,...

London, United Kingdom
Reviewed 5 May 2014

This is an impeccable oasis of serenity and bliss. We stayed in an ocean view villa that was luxurious but also perfectly integrated in the surroundings. Beautiful flowers and trees everywhere. The spa is also a must. Some of the most amazing treatments I have ever experienced I strongly recommended even for a few days. I spent only 5 days...

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Helpful?
2Thank Dina D
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Dina D, Thank you, a million times thank you. Oh God we feel so good when our Guests enjoy their experiencing of the Chen Sea. Yes the trip from London is long, very true. But still we have those Guests who come from Europe twice a year just to spend a week of “serenity and bliss”. We help them...

London
Reviewed 5 May 2014

We stayed at Chen Sea for 5 nights in April for our honeymoon in the beachfront villa. The room was beyond our expectations, it was huge, with every amenity one could dream of and the bathroom was huge too! The clear winner though are the views and the terrace with the outdoor bath. There are shades for privacy, personal sun...

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Helpful?
2Thank sheema7
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear sheema7, We love you in London and we love our honeymooners… Thank you so much for your wonderful review of the Chen Sea. So you were lazy, smile, and you did not rent a bike…. Thank you so much, hoping that all my Guests would do the same. I came back yesterday to Phu Quoc with one employee at...

Maberly, Ontario
Reviewed 30 April 2014

We just spent 4 nights in April at Chen Sea Resort and Spa. It was the Spa, under the fantastic management of Ms. Nannaphas that made our trip memorable. After slugging through 5 days in Ho Chi Minh City we arrived in Phu Quoc ready for some true relaxation. The welcome drink at the resort was indeed, most welcome..and Mr....

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Helpful?
Thank Linda H
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Linda H, Thank you so much for your delightful Review. We are glad that you enjoyed so much your experiencing of the Chen Sea. On a different note, I thank you as well for your strong positive comments on our Spa and our Manager. We have a lot of ambition with our Spa and we are glad that you...

Hamburg, Germany
Reviewed 29 April 2014

We had dinner at the Chen and it was extremely disappointing. Greeted by a flamboyant Belgian head waiter claiming to live in Thailand he successfully pushed his "buffet" by stating that it is very "nice" and "all the guests like it" adding that taxes and service charges were included, "all net", we thought we might try it. Soon enough we...

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Helpful?
3Thank Sail0rGuy
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Sail0rGuy, What a very nice comment, thank you so much. Pitty that you didn’t call for booking, because as we were fully booked, we would not have taken a Restaurant reservation. No need to explain to you the difference between a mini-buffet, that we recently introduced for our Residents as an alternative to our traditional buffets. This is why...

South Wales
Reviewed 27 April 2014

We stayed here for 4 nights in April as part of our Vietnamese honeymoon. The Chen Sea was exactly as we hoped. It is a true luxury destination and the perfect resort for relaxation. We stayed in a Jacuzzi Villa and there is nothing that I can write here that can truly explain how amazing the accommodation was. A stunning...

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Helpful?
2Thank jon_e00
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear jon_e00, What a nice Review… Reading you I was thinking about the two couples we have now in and who are having a blast for their Honeymoon too…. As usual a special thanks about your comments on our Team, yes they are nice, friendly and this is not training, this is who they are. With them it so much...

Melbourne, Australia
Reviewed 25 April 2014

my husband & I had 7 nights here (still here). 5 nights in a villa on the beach. 2 in a huge villa with jacuzzi and very large outdoor seating. The beach villa was perfect with large bed, good size bathroom. It faced the beautiful beach and was only a few steps to the warm water. The aircon wasnt working...

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Helpful?
1Thank kazfang
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear kazfang, Thank you so much for your very nice Review of the Chen Sea. When Guests talk about “Perfect Holiday” we know that their experience was a great one. Then I am very happy as you will remember us as well for your 25th Wedding Anniversary. By the way it means that we are not only specialized in Honeymooners...

Darlington, United Kingdom
Reviewed 21 April 2014

Both my husband and I loved this resort, I genuinely felt that there would be no need to stay at those exclusive resorts you read about at the Maldives as Chen Sea is a beautiful, relaxing and chilled out resort that feels high quality in everything it delivers. Its also a fantastic way to end a tour of Vietnam as...

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Helpful?
2Thank Christine B
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Christine B, Yes indeed your Review is superb and I am glad that you tittled it :Quality experience as this is who we are. Now I have (as usual) to say something as I thought about it reading more than once your Review. We are ending the High season and this is my third one at the Chen Sea....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Nestled discreetly in a secluded bay surrounded by a tropical rain forest, Chen Sea Resort & Spa invites you to lay down. This exclusive hideaway offers spectacular view on the Gulf of Thailand. Chen Sea Resort & Spa lies perfectly along a private and pristine beach offering privacy and serenity, everything is about peace and heaven. The Architecture of the Resort is inspired by the local environment with the use of natural material that is traditional to Vietnam. Chen Sea Resort & Spa offers 36 unique and spacious Villas. The open plan layout design invites our guests for both indoor and outdoor experience. Traditional oriental simplicity and refinement are the inspiration for the design and furnishings of all the villas. ... more   less 

Additional Information about Chen Sea Resort & Spa Phu Quoc

Address: Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Region: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range: $186 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chen Sea Resort & Spa Phu Quoc 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Chen Sea Resort And Spa
Chen Sea Hotel Phu Quoc Island
Hotel Style:
#3 Luxury Hotel in Phu Quoc Island
#3 Top resorts Hotel in Phu Quoc Island
#4 Spa Hotel in Phu Quoc Island
#5 On the Beach Hotel in Phu Quoc Island
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Questions & Answers

Here's what travellers have asked, with answers from Chen Sea Resort & Spa Phu Quoc staff and other travellers.
14 questions
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Questions? Get answers from Chen Sea Resort & Spa Phu Quoc staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's beautiful at the front but most rooms are.”
216hugh, 1 May 2017 | Read review
“Beach front suites were excellent.”
801ChrisJ, 28 Apr 2017 | Read review
“Take the Jacuzzi Suite..you'll be glad you did!”
  • Outdoor Living Space
  • Jacuzzi Heaven
  • Ocean Front Rooms
  • Jacuzzi Suite
GlennH750, 14 Mar 2017 | Read review
“All the rooms have something special to offer”
sinedc2013, 13 Mar 2017 | Read review
“Direct sea view rooms - starting number 100 , the higher the number e.g 106 the better.”
TerryD08, 25 Feb 2017 | Read review
5 of 5
Chen Sea Hotel
USD 151* /night
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Hotels.comUSD 168
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Prices are for 1 room, 2 adults
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