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4.0
#37 of 132 hotels in Seminyak
Location
Cleanliness
Service
Value
Welcome to The Haven, a resort that brings a natural elegance into one of Bali's most animated areas. With its sophisticated contemporary design, The Haven sits befittingly alongside the chic shopping strips and eclectic mixture of urban dining and party venues of Seminyak. Being only a short distance from the ever-famous Seminyak Beach as well, where we have our very own exclusive Beach Club, this resort is made for the modern traveller coming to Bali, the Island of the Gods. Surrounded by verdant landscaped grounds and two refreshing swimming pools to choose from, that tropical holiday feeling is with you throughout your stay. With 3 complexes of accommodation, our hotel, suites or villas, complete with modern amenities and designer furnishings, there is something for everyone at The Haven Seminyak. This urbane refuge is also home to the alluring Atma Spa, two vibrant international restaurants, a hospitable departure lounge, meeting facilities, a fitness centre and numerous guest activities and facilities. The Haven Seminyak is exactly what it says it is: your exclusive refuge in the very core of Bali's most happening area.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Indonesian
Location
Jl. Raya Seminyak 500, Seminyak 80361 Indonesia
The Haven Bali Seminyak
3,370 reviews
Getting there
Great for walkers
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The Haven Bali Seminyak garners positive feedback for its cleanliness and the attentiveness of its staff, with guests often enjoying the hotel's inviting atmosphere and praised amenities, including multiple pools and a satisfying buffet breakfast. Centrally located, the hotel offers easy access to local attractions, though this convenience sometimes comes with unwanted noise from nearby nightlife.
While the rooms are recognized as spacious, some guests feel they could benefit from modernization. Opinions on value are mixed, with discrepancies over affordability and hidden costs.
Location
Central
Atmosphere
Inviting
Rooms
Spacious
Value
Mixed
Cleanliness
Mixed
Noise level
Noisy
Service
Attentive
Amenities
Satisfactory
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This was our third stay here, and talking to guests around the pool allot of people keep coming back for good reason. Staff are very friendly and helpful, Wulan especially looked after us and made us feel welcome and checked in to make sure we were satisfied. Our suite was spacious and very clean, have stayed in other rooms and just as good. Two great pool areas surrounded by beautiful gardens and burger/ hot dog stand a must try. We had buffet breakfast every day and went to a few diners, all food was excellent with wide variety and plenty of it. Great location, wi fi worked very well everywhere in the resort, good air conditioning and comfortable beds/ pillows.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marak Setiadi, General Manager at The Haven Bali Seminyak
Responded 13 Mar 2020
Dear 805malcolmg, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your great and very positive review thru TripAdvisor. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our friendly and helpful staff, spacious and clean room, great pools with beautiful gardens, excellent food and great location. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Please do not hesitate to send me an email at gm.seminyak@thehavenhotels.com for any further inquiries. Havenly Yours, Marak Setiadi General Manager
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My wife and I stayed in a 1 bedroom villa in November/December 2022. The villa is massive. The bed is comfortable, the bathroom/shower also quite large and clean. The private pool was spotless and a great place to chill out during the day (location is very quiet). We couldn't be happier with the accomodation.
I would also like to show my gratitude to the staff as well - from the moment we arrived they were extremely polite and professional. We will definitely be coming back next year.
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, Revenue Management at The Haven Bali Seminyak
Responded 7 Dec 2022
Dear Mr. Tom, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really a pleasure to have you with us at THE HAVEN Bali Seminyak and thank you for your time to write a review about your experience. We are happy to know that you were satisfied with your stay with us. We are looking forward to seeing you again. Havenly Yours, Management
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We stayed in a 2 bedroom suite which was spacious and everyone had their space. The grounds were great and kept immaculate and pools were great. Staff and service were great and a special shout out to Wayan who was part of the housekeeping team. It was lovely to see a smiling face every morning and was great with remembering names. Location is great, a 1 min walk to Double 6, Circle K, Laundromat, shops and spas and 5 min walk to Bintang Supermarket (which unfortunately burnt down on our third day) The only downside was buffet breakfast, not enough options and same food every day and their coffees/tea only have full cream milk which I think is strange as they should at least have skim milk as an option. The hotel is in need of an upgrade and not enough pool lounges. Would stay at The Haven again.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MSetiadiHaven, General Manager at The Haven Bali Seminyak
Responded 21 Jan 2020
Dear Sophie C, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your great and positive review thru TripAdvisor. We are happy to know that you were satisfy stayed with us where you gave us the 4 point out of the maximum point of 5 where you found our central location, spacious 2 bedroom SUite, great ground, great pools, great staff with great service and great location. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Please do not hesitate to send me an email at gm.seminyak@thehavenhotels.com for any further inquiries. Havenly Yours, Marak Setiadi General Manager
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I honestly don't understand the good reviews on here. It's one of the worst hotels I've stayed in. The bathroom was mouldy and dated, the bath is so deep and shower is over the bath so really dangerous getting in and out of shower. The airconditioning hardly works and was noisy plus dripped from the ceiling on to my luggage.
The floors are marked, the benchtops are porous and marked.
The bedding was comfortable and the second pool area is lovely but where are the staff?? No drink / food service by the pool.
Breakfast is average, tea was always lukewarm.
Check in was horrendous, wasn't offered a seat or a drink on arrival, rude staff more interested in talking to each other.
I wouldn't recommend this hotel to anyone.
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Date of stay: May 2019
Rooms
Cleanliness
Service
Room Tip:Â Book another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marak Setiadi, General Manager at The Haven Bali Seminyak
Responded 21 June 2020
Dear Vikki H, Marvelous Spirit From THE HAVEN Bali Seminyak....Naturally Elegeant! Thank you for your stay and share your positive comments and constructive feedback thru this media online. Your valuable feedback is essential in our continuous efforts to improve our service standards and facilities. I regret to hear that your stay did not meet your expectations on our moldy and stained room and the problem on the air conditioning. I really do apologize for these inconveniences. I directly do coordination with the department concern to get improvement on those areas. Once again, we really do apologize and we sincerely hope you will give us another opportunity to recover your impression at The Haven Bali Seminyak. You may reach me at gm@thehavenbali.com for any further assistant. Havenly Yours, Marak Setiadi General Manager
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It's 3 years since I last stayed in the Haven, my recollection was then it was a clean property well located near Jl double six and fairly priced. Unfortunately since that time the condition of the rooms has noticeably deteriorated. For our 2 night stay the premium room condition was shabby. The evening we arrived we noticed mosquitoes in the room so asked for the room to be sprayed, this was done promptly by housekeeping however when we returned from dinner 2 hrs later, while the mosquitoes were gone we found 5 large dead cockroaches on the floor. Next morning the standard and the quality of the breakfast it was clear had also gone down so much so that despite the room rate including breakfast we ate breakfast at another hotel on the second morning before leaving. The property management needs to step up performance on cleanliness and breakfast service.
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Date of stay: October 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Revenue Management, Revenue Management at The Haven Bali Seminyak
Responded 1 Dec 2021
Dear Nicholls2021, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for the time to give us your review thru TripAdvisor. We regret to know that you have had some issues during your stay. We will share this with the team and explore ways to improve in the future and hope that we can welcome you back again at the hotel . Stay Healthy and Happy. Havenly Yours, Management
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The Room On our first night we had a problem with our night light, that when we switched it off, it would turn on the main light. We tried calling reception four times to fix this issue, to which we received no answer, or were hung up on. The safety box also did not work. The next day we went down to report our issues, they fixed the safety box immediately, however said that they would fix the lights whilst we were out of the room. At 8 o’clock that night, it still hadn’t been fixed, and again we had to go down to reception to ask them to fix it. The next day, with our belongings inside, the safety box broke. We called reception, who said they would come up to fix it. We waited half an hour before calling again, to which someone finally came up. We then used the safety deposit box again later that day, upon returning to the room it had broken again. We called reception again, who said they would send someone up to fix it. No one came up and we had to wait for the next day, again, to get it fixed. The coffee was also not replenished each morning in the room. I would also like to mention that the rooms are not sound proof. We were on the top floor and could hear everything in the corridors, at the poolside and outside. Breakfast I believe that the breakfast was catered more towards travelers than paying guests. We spoke to the manager who said that they were trying to make the breakfast as affordable as possible, explaining the lack of options. Extras such as three slices of bacon had an extra charge of 20K rupias. I would not expect this from a 4* hotel. Especially when we had booked the hotel online and once arriving to the hotel, they told us the rate had increased (although we had booked and had an email confirmation with the first price?). Why are they prioritizing attracting customers to a cheap breakfast than guests that are paying for a 4* hotel/service?
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Revenue Management, Revenue Management at The Haven Bali Seminyak
Responded 6 June 2022
Dear samanthanurjanah, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for the time to give us your review thru TripAdvisor. We regret to know that you have had some issues during your stay. We will share this with the team and explore ways to improve in the future and hope that we can welcome you back again at the hotel . Stay Healthy and Happy. Havenly Yours, Management
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Great location and friendly staff . Breakfast was adequate but a long wait for eggs as they cook them to order some days the wait was up to 25 mins and 2 days they forgot our order . We had lower ground floor room 0010 with direct pool access which was great . The only down side to that room number and any LG 009 to 0012 is it’s opposite the cleaners storage room and they come and go all day and night and have no consideration for those sleeping talking and wheeling trolleys along with their walkie talkies at full noise this went on every night all night . No room safes or clothes racks for hanging wet clothes . The clothes line in the bathroom is tiny and hangs over the toilet . Rooms are spacious with comfy bed and pillows . Bathroom is lovely . 8-10 min walk to the beach , 5 mins to Bintang supermarket. Circle K across the road . Pool is lovely with about 20 pool lounges , 2 for 1 cocktails $10 Aussie , Bintang beer $6 each .
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:Â Lower ground room 0090-0012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, Revenue Management at The Haven Bali Seminyak
Responded 4 Nov 2022
Dear Ms. Tanya, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really a pleasure to have you with us at THE HAVEN Bali Seminyak and thank you for your time to write a review about your experience. Thank you for your input and feedback, we will share to our team to improve our products and services. We are happy to know that you were satisfied with your stay with us. We are looking forward to seeing you again. Havenly Yours, Management
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Sorry to again write a review but this hotel is just not listening. Again the noise from renovations below our room is unbearable. These are NO signs at reception or any other place letting you know. An email to advise this was happening would have at least given us prior warning, as many other guests have also stated. So sorry from reception just doesn’t cut it. We have spoken with many guests who have also complained about things. 3 days to get 2 wine glasses, your joking. No use putting the “Make up my room “ sign on the door it just doesn’t happen. No pool service!!! As I’m slightly disabled and not lazy as some may have thought , it’s not easy for me to get around. Not once did a staff member ask if we wanted drinks or food. Something else they’ll miss out on. As these rooms being renovated are by the pool there is NO escape even there from the endless grinding and drilling. They have offered to move us AGAIN later tonight , but it makes no sense doing this on our last night. Forget the afternoon snooze it’s just no going to happen. I hope that the hotel manager will call us as they have to this time made no attempt. I trust that other travelers take heed of this. The only way we can let them know is to NEVER book again. We usually stay at the hotel next door but we like to give other hotels a chance. This was our mistake Booking here.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, Revenue Management at The Haven Bali Seminyak
Responded 28 Sept 2022
Dear L2388UQscotts, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! We regret to hear that you have encountered some inconvenience during your stay. We will share your concern to our team to improve. We apologize for this and we look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Management
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Check in was easy.. We booked the 1 bedroom suite, nice and huge! 2 outside day beds, nice n roomy inside.
We had a 7 day stay, yet room wasn’t made up one day, odd, so we had to call for towels and toilet paper, they said no staff…we were in the room 2X during our stay when it was cleaned and they all did a good job, even dry moped the floor, changed pillow slips, dusted down the front 2 balconies with a big mop sweeper.
Breakfast was adequate, from 8:30am it got BUSY. Had an egg station, poor guy was flat out! No smoking in the breakfast area, only vaping allowed, go figure!!
Our room had 2 air cons, we just left the lounge/kitchen area one on and not the bedroom, it did the job.
Bathroom, well that’s a bit of a dangerous sport clambering in and out of the shower/bath, you have to be stable on your feet! You basically need to be able to lift your leg as high as your hip to get in… There is no shower hose, just a big rain head.
It also is a spa.
Turns out the mixer was broken, like literally comes off in your hand, so no matter what we only had half power of water in the shower head due to the bath nozzle running at the same time.
4 pools, not a great amount of sun lounges, there are also couples sun lounges.
The Haven complex is very long so depending where your room is, it could be a walk and a half. There is a back exit that leads to a small street and brings you out on double 6, 8min walk to beach.
3min walk to Bintang supermarket that re opened June 26th, 2022.
24hr chemist across the road
A few dinner choices near by, short taxi ride to Seminyak and Legian.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, Revenue Management at The Haven Bali Seminyak
Responded 30 June 2022
Dear BrisbaneShearer, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really a pleasure to have you with us at THE HAVEN Bali Seminyak and thank you for your time to write a review about your experience. We are happy to know that you were satisfied with your stay. We look forward to see you again. Havenly Yours, Management
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My family recently stayed in the 2bedroom pool view villas for 10nights. We were gobsmacked at the size of the Villa upon arrival, the layout is fantastic allowing everyone their own space. The dining and kitchen area is such a bonus, particularly to stock water, Bintang (haha) in a full-size fridge! The staff are extremely friendly and helpful, and the location is ideal to walk pretty much anywhere! The breakfast buffet is awesome with abundant choices with both western and local cuisine, the pancakes were a bit hit with our kids! The property never felt crowded or busy, with 4 pools ther is room for everyone. This was a "true"holiday, and so reasonably priced, we are already planning our next stay!
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip:Â Ground floor was great to access pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, Revenue Management at The Haven Bali Seminyak
Responded 28 Sept 2022
Dear TheWanderer654506, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really a pleasure to have you with us at THE HAVEN Bali Seminyak and thank you for your time to write a review about your experience. We are happy to know that you were satisfied with your stay. We look forward to see you again. Havenly Yours, Management
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Cebu City, Philippines210 contributions24 helpful votes
The room would be able to FIT 3 people BUT I'd reconfirm with them .. it may be an additional matress or smaller makeshift bed .. I'm not sure they won't reassign your room . Better reconfirm
Hi, Amy husband and I only stayed n a one bedroom suite, but found that is was dark enough to sleep when the curtains were drawn closed, so should be suitable for a baby to sleep. Have a fantastic time in Bali if you go, I am quite surprised how much I did enjoy ,myself as Bali wasn’t on my list of places to travel.
There are more places to choose from in the Seminyak area.
PRICE RANGE
AU$97 - AU$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the haven seminyak hotel seminyak, the haven seminyak hotel and suites, the haven hotel seminyak
LOCATION
IndonesiaBaliKuta DistrictSeminyak
NUMBER OF ROOMS
192
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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