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NH Cape Town The Lord Charles

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NH Cape Town The Lord Charles
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283 Reviews from our TripAdvisor Community

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There are newer reviews for NH Cape Town The Lord Charles
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Showing 254: English reviews
Grand Gaube
Reviewed 16 August 2016

we stayed in a newly decorated room which was spacious, breakfast great and room service efficient and on the ball. The function was well organised we attended and the food amazing. Thanks for lovely stay !

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Helpful?
Thank 366heidin
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I am delighted to read your positive comments regarding your most recent stay at our establishment. Thank you for mentioning some of our best attributes to the hotel such as our recent refurbishment, the comfortable room, great breakfast and great service delivery. Our team work very hard to make sure our guests are as comfortable as possible, therefore...

Belgium
Reviewed 16 August 2016

Good Shower not very warm. We only found out the next day that their was a problem with the hot water.Welcome excellent Meals very good and the staff went the extra mile to ensure that our needs were satisfied.

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Thank lewis4022016
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Lewis Thank you very much for taking the time to give us your feedback as it is highly valued. We use this to maintain and improve, where necessary, our level of service and facilities. Thank you for mentioning some our best qualities such as our friendly and helpful staff and excellent food variety. I am also very delighted to...

Ballito, South Africa
Reviewed 11 August 2016 via mobile

Excellent location in the Cape hinterlands to base yourself in order to explore the local area. Rooms very nearly decorated and pleasant to stay in, a real home away from home feeling. Food excellent and well priced. My daughter was part of a hockey tour to the area, my family and I stayed at the hotel for 5 wonderful nights....

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Thank Jeffthehangman
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Jeff It is with great delight to read your positive review on our establishment. Thank you for taking the time to give us your feedback. Thank you for mentioning some of our unique selling points such as our recent refurbishments, excellent food, comfortable rooms and central location. We look forward to welcome you back in the near future to...

Cape Town Central, South Africa
Reviewed 10 August 2016

My husband and I stayed for one night at the Lord Charles to celebrate his birthday, and we had a great experience. We received a warm welcome and were shown to a lovely room. We enjoyed great food in the La Vigna restaurant - and were surprise by a lovely birthday plate for my husband after our main courses. We...

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Helpful?
Thank DavidandAfke
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear David and Afke I am thrilled to read your positive feedback. We always go above and beyond to make each experience special for our guests. Thank you for mentioning what a great job our staff did, I will make sure to pass on your gratitude. I am delighted that you were treated like royalty during your dinner and that...

Cape Town
Reviewed 9 August 2016

The new look Lord Charles is a must for business or pleasure. Ideal for conferences, weddings or the family breakaway. From the front door throughout the hotel everything is new and very comfortable. We had a weekend breakaway which included a fantastic hot stone massage, cocktails at St Andrews, dinner at La Vigna and a buffet breakfast at the Terrace....

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Thank Margaret S
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Margaret I am thrilled to read your positive feedback regarding your most recent stay with us here, at NH Cape Town The Lord Charles Hotel. Thank you for mentioning most our greatest attributes, that make us very proud to be part of this amazing Hotel, which is our staff, facilities and excellent food variety. I will pass your gratitude...

Cape Town, South Africa
Reviewed 4 August 2016

I've booked my parents the Deluxe Suite at the Lord Charles hotel. They loved the service provided and said the food was first class. The actual property is huge and there are lots to do in and around the hotel.

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Thank Robyn P
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Robyn, I am delighted to read that your parents enjoyed their stay with us. We always go above and beyond to create an exceptional experience for our guests. Thank you for mentioning our great property facilities and excellent food and services provided. We look forward to welcome them back to NH Cape Town The Lord Charles Hotel, for many...

Cape Town Central, South Africa
Reviewed 25 July 2016

We arrived after an 8 hour drive to a bunch of amazing staff that made us feel like royalty. The hotel lobby and restaurant has been beautifully renovated and feels so clean and fresh. A few minutes after we'd settled into our joining suites (we had our two kids with us) we were surprised with complimentary snacks and a bottle...

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Thank 215travel777
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I have read your comments on your recent stay with us with great pleasure. Thank you for sharing your positive experience about the renovations, clean rooms, excellent service and the beautiful surroundings the hotel offers. I will pass on your gratitude to the rest of the staff as we work very had to make our guest feel at...

Johannesburg, South Africa
Reviewed 21 July 2016

Beautifully furnished rooms. Ask for a room overlooking the dam. The hotel is recently renovated, so it is modern and stunning. The breakfast is incredible and fresh every morning. The staff is AMAZING, 9/10 of them know us by now and greet us on our surname, made us feel extra special. Free wifi. Walking distance to the gym and shopping...

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Thank AlcindaStrauss
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Alcinda I am delighted to read your positive feedback and glad that you have enjoyed your stay. Thank you for mentioning some of our best attributes such as the newly refurbished property, beautiful rooms, excellent breakfast variety and our amazing staff. We always go above and beyond to make our guests feel as comfortable as possible. We look forward...

Reviewed 19 July 2016 via mobile

Hi, We stayed here just recently and I can quite honestly say it was great! I don't beat about the bush and if it was awful I would tell you! We arrived earlier without warning and they were quite happy for us to have the room- the room by the way being big and comfy with a great bed and...

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Thank S B
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I am thrilled to receive such encouraging comments. Thank you for recognising some of our greatest attributes, such as the comfortable rooms, the helpful staff and our delicious food. I will make sure to pass on your gratitude to Corné, Carter and the rest of the staff that worked with pleasure to make your stay memorable. We look...

Biggar, United Kingdom
Reviewed 19 July 2016 via mobile

Spent just four night here on a flying visit to S.A Can't rate the new look hotel highly enough. Fantastic with fantastic staff and management, Especially Corne' and Lisa but ALL the staff were brilliant. Stay here, eat here and have a drink in the St. Andrews pub in the hotel where Carter will look after you. 🌞😃

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Thank Mcspud12
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I am thrilled to read that you had such a wonderful time and that our staff exceeded your expectations. We pride ourselves in always going the extra mile to make our guest feel at home, therefor I am delighted to read your great review. We assure you of our best attention always and we are looking forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
NH Cape Town The Lord Charles hotel in Cape Town is nestled between the wine country of the Cape, the Helderberg Mountains and False Bay and the Atlantic Ocean. ... more   less 

Additional Information about NH Cape Town The Lord Charles

Address: Corner of Main Road (M9) & Broadway Boulevard (R44), Somerset West 7130, South Africa
Region: South Africa > Western Cape > Cape Town > Somerset West
Price Range: $116 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Cape Town The Lord Charles 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Nh The Lord Charles Hotel Somerset West
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Questions & Answers

Here's what travellers have asked, with answers from NH Cape Town The Lord Charles staff and other travellers.
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Questions? Get answers from NH Cape Town The Lord Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are travelling with large bags ask for a ground floor room. There is no lift.”
BronwynStephenson, 20 Apr 2017 | Read review
“I had as requested a room designed for a disabled person with easy access .”
, 8 Apr 2017 | Read review
“Rather opt for alternative accommodation”
D0uwW, 7 Apr 2017 | Read review
“Front rooms facing the lawn has tables and chairs outside. There is a good handicap room which we used as my mom is in a wheelchair”
margarets424, 30 Mar 2017 | Read review
“bottom floors are the best”
tcgielow, 30 Mar 2017 | Read review
5 of 5