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Chapter House Boutique Hotel

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14 Akademie Street, Franschhoek 7690 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (64)
Room & Suite (17)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chapter House Boutique Hotel
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 18 hotels in Franschhoek
Location
Cleanliness
Service
Value
Travellers' Choice
Chapter House Boutique Hotel is the most recent addition to The Living Journey Collection, and one of the most exciting new additions to the Franschhoek town center, located just a few minutes’ walk from the very many wonderful and award-winning restaurants that Franschhoek has to offer. This hotel is soaked in history and is a very significant building in the history of this charming town. Originally built as a Mission House in 1888, and later serving as the village school right up until 1974, this house has chapters filled with stories to tell. The recent renovations have captured many of the original features and restored them to their former glory. The décor is simply captivating, impressively combining heritage design with local creativity, charm, and color. The public areas of the hotel benefit from enormous attention to detail, including bespoke art pieces from local artists, and handpicked furniture and fabrics. The breath-taking lounge boasts exceptionally high ceilings and a strikingly generous original fireplace. The reception area leads into a bar and terrace overlooking the pool to one side, and the beautifully paneled breakfast room to the other side. The breakfast room unfolds on to the original veranda and on to a glorious garden of roses, lavender and beautiful indigenous trees creating an oasis of calm and relaxation against a backdrop of the Franschhoek mountains. There are nine guest units made up of three categories; Classic Rooms, Deluxe Rooms, and Superior Suites. Seven of the rooms boast their own private outside space and three of these have their own plunge pool. All rooms have an impressive range of facilities including a king-size bed, en-suite bathroom, in-room safe, LED TV, free Wi-fi, and air conditioning. Included in the services offered are a 24-hour concierge, an in-room spa service, a day room, breakfast served until 11 am, an all-day dining menu, and a full-service bar. Chapter House is the third hotel managed by the Schaefer Partnership under The Living Journey Collection and will complement both the Tree House Boutique Hotel and Villa Zest Boutique Hotel in Green Point, both of which continue to go from strength to strength.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Airport transportation
Couples massage
Baggage storage
Concierge
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Fireplace
Housekeeping
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Mid-range
Languages Spoken
English, Afrikaans, German, Xhosa
126Reviews2Q+A16Room tips
Traveller rating
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Popular mentions
swalte605489 wrote a review Yesterday
1 contribution
We had such an amazing time at Chapter House. Such friendly staff, stunning views, delicious breakfast and loved all the small touches (cake every after noon). Thank you for making our time in Franschhoek so memorable!
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lorraine Schaefer, Owner at Chapter House Boutique Hotel
Responded yesterday
Dear Swalte Thank for your review and for choosing Chapter House Boutique Hotel for you stay in Franschhoek. We are so pleased that you enjoyed your stay, and that you enjoyed all of our special little touches. I have shared your comments with the team who always appreciate it when their friendliness and passion for service are mentioned. Please do stay in touch and let us know when you are planning your next trip to Franschhoek, we would love to welcome you back to Chapter House, or indeed to another one of The Living Journey Collection in Cape Town and Hermanus. Warm regards Lorraine
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Doto1 wrote a review Mar 2021
Cape Town, South Africa13 contributions2 helpful votes
We have had bad experiences in Franschoek with overpriced and underwhelming standards on a number of occasions and so it was rewarding to arrive here and find very good value for a lovely boutique hotel. The setting is both excellent and convenient
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lorraine Schaefer, Owner at Chapter House Boutique Hotel
Responded 2 weeks ago
Dear Doto Many thanks for your review. It is disappointing that your first few days in Franschhoek were underwhelming, but we are delighted that you found an oasis of calm and excellence at Chapter House Boutique Hotel. Thank you for your wonderful comments and we very much look forward to seeing you again on your next trip to Franschhoek. Warm regards Lorraine
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Odyssey402460 wrote a review Mar 2021
Parktown North, South Africa25 contributions33 helpful votes
We had a lovely stay at Chapter House. The staff members were friendly and helpful, the breakfasts delicious and the rooms and common areas were beautiful. And the location is great! I would definitely recommend it.
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Review collected in partnership with this hotel
Date of stay: March 2021
Helpful
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Response from Lorraine Schaefer, Owner at Chapter House Boutique Hotel
Responded 2 weeks ago
Thank you for your review. We are so pleased that you enjoyed your 'getaway' at Chapter House Boutique Hotel and in Franschhoek. I have shared your kind words with the team who are always really delighted to get a special mention from guests. Thank you for the recommendation, Please stay in touch and let us know when you are planning your next trip to Franschhoek, we would love to welcome you back to Chapter House, or indeed to another one of the Living Journey Collection of Hotels in Cape Town or Hermanus. Thanks and warm regards Lorraine
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ethomas2021 wrote a review Mar 2021
Brenton-on-Sea, South Africa1 contribution
All we can Say was beautiful ,the Service was Excellent in all ways. The room was so clean and fresh. We will defiantly stay again and recommend to friends and Family. Breakfast always plenty. My Review EXCELLENT IN ALL THE WAY!!!!
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Lorraine Schaefer, Owner at Chapter House Boutique Hotel
Responded 3 weeks ago
Dear Ethomas Thank you for your review and we are very pleased that you enjoyed your stay in Franschhoek and at Chapter House Boutique Hotel. The team is really passionate about surpassing expectations, so your feedback that everything was 'excellent' will be a real cause of pride and celebration for them. Thank you for that. I am delighted to read that you will be back and that you will recommend Chapter House further to friends and family. Please do stay in touch and let us know when you are planning your next trip, we would love to welcome you back here or to another one of The Living Journey Collection of Boutique Hotels in Cape Town and Hermanus. Warm regards Lorraine
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marcL1635LQ wrote a review Feb 2021
1 contribution
excellent first class venue point of concern there appears to be a short in the roof down lighters in room number 8 which was brought to the duty persons attention of particular concern with a wooden ceiling
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lorraine Schaefer, Owner at Chapter House Boutique Hotel
Responded 28 Feb 2021
Dear Marc Thank you for your review and we are very pleased that you enjoyed your Valentines weekend with us at Chapter House Boutique Hotel. Thank you for mentioning your concern with the downlighters. I have followed up with the Duty Manager and the matter has been sorted. As you rightly point out, with such an old building we need to be very careful, but our recent renovations included a full re-wiring, and we undergo twice yearly inspections. We are very committed to ensuring that our guests feel safe at all times. We look forward to seeing you again. Please do stay in touch and let us know when you are planning your next trip to Franschhoek, or indeed to Cape Town or Hermanus where we also have hotels from The Living Journey Collection. Warm regards Lorraine
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PRICE RANGE
USD 100 - USD 248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence klein oliphants hoek hotel franschhoek
FORMERLY KNOWN AS
Klein Oliphants Hoek Boutique Hotel
LOCATION
South AfricaWestern CapeFranschhoek
NUMBER OF ROOMS
9
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Frequently Asked Questions about Chapter House Boutique Hotel
Which popular attractions are close to Chapter House Boutique Hotel?
Nearby attractions include First South African Perfume Museum (0.4 km), Franschhoek Pass (0.3 km), and Huguenot Memorial Museum (0.3 km).
What are some of the property amenities at Chapter House Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Chapter House Boutique Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Chapter House Boutique Hotel?
Guests can enjoy free breakfast, a lounge, and a poolside bar during their stay.
Is parking available at Chapter House Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Chapter House Boutique Hotel?
Conveniently located restaurants include Le Coin Francais, Protege Restaurant, and Le Petit Manoir Franschhoek.
Are there opportunities to exercise at Chapter House Boutique Hotel?
Yes, guests have access to a pool during their stay.
Does Chapter House Boutique Hotel have an airport shuttle?
Yes, Chapter House Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Chapter House Boutique Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Franschhoek.
Which languages are spoken by the staff at Chapter House Boutique Hotel?
The staff speaks multiple languages, including English, German, Afrikaans, and Xhosa.
Are there any historical sites close to Chapter House Boutique Hotel?
Many travellers enjoy visiting Boschendal (14.5 km).