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L'Ermitage Franschhoek Chateau & Villas

Booking.comUSD 175*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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225 Reviews from our TripAdvisor Community

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There are newer reviews for L'Ermitage Franschhoek Chateau & Villas
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Showing 202: English reviews
Cape Town, South Africa
Reviewed 5 April 2016

The Good: What a beautiful setting and located just outside of town with sparkling wine excellence (Haute Cabrière) just up the road. The decor and space in the 2 beds units is great! Nice short walk around the dam. Pity I can't remember the one ladies' name, great service, but an anomaly. The Bad: Not sure if it was just...

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Helpful?
1Thank JohnBoyZA
69cynthia, Manager at L'Ermitage Franschhoek Chateau & Villas, responded to this review

Dear Sir Thank you for your feedback and comments regarding your stay at our property. Your comments about the service have been noted and has been discussed with the various departments. It is always upsetting to hear that one of our guests felt let down as we try to offer the best possible service but we will keep working on...

Johannesburg, South Africa
Reviewed 2 April 2016

We stayed in the villa. The views of the lake(river) are beautiful. The hotel staff is very friendly. The unit we stayed in (V10) was spacious. The finishes in the room are lovely. Can fault this hotel. Beautiful mountain view!!!!!!!!!!

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Thank clemkat
Johannesburg, South Africa
Reviewed 16 March 2016

My partner and I booked two nights. At last minute my partner had to travel abroad on business and i went solo. Our experience was poor: unfriendly welcome, restaurant staff openly share their problems with management of the place (their tips held back, renags on salary promises etc) - uncomfortable. Room had broken curtain that let all light into room...

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1Thank yonititi
Lisbon, Portugal
Reviewed 5 March 2016

The rooms are massive, the location is breathtaking as most of the rooms face a lake and a huge mountain. On first impression, it it five stars even though as an architect, I think the decor is neo-classical pseudo-royal on a bit of a Walt Disney side. After a pleasant first impression, it fails incredibly in many details which makes...

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3Thank Pedra_Silva
Gauteng, South Africa
Reviewed 29 February 2016

Our stay at L'Ermitage was fantastic. The rooms are spacious, tastefully decorated and well maintained. The views from the balcony are exquisite. Location was also great - large number of restaurants as well as the Huguenot monument and museums are within walking distance. Breakfast was good as well. Would definitely recommend L'Ermitage to anyone staying in Franschhoek.

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1Thank SLalloo
East Mids, England
Reviewed 25 February 2016 via mobile

Stayed here for two nights recently. The hotel has the makings of a really smart place to stay - impressive location and buildings and our villa was enormous with large kitchen/lounge and bedroom/bathroom. However the place needs a bit of a shake-up. I know we arrived early - but to be greeted with "you can't check in until 2pm" was...

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1Thank stu1169
Ayr, United Kingdom
Reviewed 22 February 2016

L’Ermitage has all the prerequisites for a first class stay – it is in a beautiful setting, we had spacious accommodation in our apartment which was well equipped and even had a washing machine. The over sized bath in the bedroom was also a luxury! There were a few elements that let it down though which I’m sure could be...

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2Thank Carol B
Cape Town Central, South Africa
Reviewed 20 February 2016 via mobile

Helpful staff when we arrived but my husband and I both felt the hotel is in need of a update / upgrade - we anticipated it to be a lot better than it was - breakfast was average - the town of Franchhoek is really worth the visit - we enjoyed eating at Foliage restaurant and browsing the galleries!!

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Thank Xc17
Paarl, South Africa
Reviewed 15 February 2016

Once again had a lovely Valentines lunch at this lovely hotel, the view is stunning, staff very helpful and the chef always creative. The villas is beautifully decorated and very spacious giving you the feeling that you must stay longer next time! We like the option that you can stay in and cook or order room service. Will definitely visit...

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Thank F0uche
Luanda Province, Angola
Reviewed 9 February 2016

We were looking for a quite last few days of our trip which this resort does give you. Our upgrade into the villa was exceptional with a mountain and lake view from our living room. The reception staff during the evening, day and late night was exceptional with always trying to satisfy every request we had. The downs ranged from...

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Thank Joball24

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more   less 

Additional Information about L'Ermitage Franschhoek Chateau & Villas

Address: Lambrechts Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: $210 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
Number of rooms: 40
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Also Known As:
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
l`Ermitage Franschhoek Chateau And Villas
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Questions & Answers

Here's what travellers have asked, with answers from L'Ermitage Franschhoek Chateau & Villas staff and other travellers.
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Questions? Get answers from L'Ermitage Franschhoek Chateau & Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 room villas”
GrizzTravel, 19 Mar 2017 | Read review
“Deluxe room”
claire09092016, 1 Mar 2017 | Read review
“ask for a mountain view!”
AMC1395, 27 Feb 2017 | Read review
“Be careful about villa vs hotel. Avoid villa #29”
SteveW_MSP, 14 Feb 2017 | Read review
“Ask for rooms/villas overlooking the lake and mountains”
559annc, 9 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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