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The Somerset Hills Hotel staff has always provided excellent service. Very warm and friendly people who go out of their way to be helpful. Now the Tap Room has a great new menu. And still at a good price level versus area restaurants.More
2 Thank EdJW4
Response from Andrewhotelier, Vice President at Somerset Hills HotelResponded 9 March 2013
Thank you for visiting the Tap Room located in the Somerset Hills Hotels in Warren, NJ! We have spent over 12 years developing and managing a Micro and International beer menu that is known the world over! Our Restaurant and beer menu is constantly being...More
Prior to my recent stay, I had been at the Somerset Hills Hotel once about 10 years ago. I understand it's under new management. The room was okay, but there were issues with not having enough non smoking rooms available. Also the internet connection was...More
Response from Andrewhotelier, Vice President at Somerset Hills HotelResponded 5 March 2013
Good afternoon and thank you for your Trip Advisor review. The review was less than stellar and I would appreciate more information if at all possible.10% of our rooms are smoking rooms and we did experience an intermittent issue with our internet for a couple/three...More
The hotel was good for the stay, but there wasn't much else to speak of with regards to the accommodations. The rooms were comfortable and well decorated, but the heating systems were a little difficult. I was not able to regulate the thermostat (room was...More
Response from Andrewhotelier, Vice President at Somerset Hills HotelResponded 28 February 2013
Thank you for staying with us and for taking the time to review The Somerset Hills Hotel. We realize there are many options and when privileged to be the hotel of choice we are truly grateful. We recently installed a new energy management system in...More
Traveling on business to find that ithe hotel has been experiencing Internet problems for some time. I am typing this review from my iPhone since I can't maintain a connection for more than a couple minutes. I won't be able to work tonight. When I...More
Response from Andrewhotelier, Vice President at Somerset Hills HotelResponded 14 February 2013
On behalf of myself and the staff of The Somerset Hills Hotel I wish to take this opportunity to apologize for your unpleasant experience. We offer no excuses however I would like to take a moment to reply specifically. We upgraded our internet service quite...More
This stay not off to a good start. Recommended hotel by company travel agent. Could not satisfy simple request for additional pillows. Then tried to tv after finishing up work this evening and it does not work! Of course the front desk is not help...More
Response from Andrewhotelier, Vice President at Somerset Hills HotelResponded 28 January 2013
On behalf of all of us, I want to apologize for your experience. We appreciate your bringing this to our attention. Regardless of what time of the day there is no excuse for not providing pillows. Upon investigating the TV issue what we found was...More
USD 164 - USD 227 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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