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Minerals Hotel

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Minerals Hotel
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1,313 Reviews from our TripAdvisor Community

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Showing 1,308: English reviews
Reviewed 5 January 2017

We stayed at Minerals Spa for New Year's Eve. Check in was smooth and efficient, the room was clean, We asked for the shuttle as we were dining at the Grand Cascades lodge. The front desk, said just call ahead and we will get it for you. Sure enough, we called from the room and within minutes it was there....

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Helpful?
Thank Jim M
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Jim, Thank you for staying and helping us ring in the new year! I'm so glad that you enjoyed a phenomenal dinner at Restaurant Latour to end your 2016 and welcomed the New Year with drinks and dancing at Kites! Thank you for taking the time to post about your stay and we hope that you'll visit us again...

Plainview, New York
Reviewed 1 January 2017

Nice facility. Most of the staff was friendly BUT, the SERVICE is very POOR. Slow is an understatement. 1 hr. 40 min to check in. Gave me $25 discount for my trouble Waited 50 min for shuttle pick up from mountain to hotel. Called twice, said we are REALY busy. Mountain security staff was locking up, felt bad so they...

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Helpful?
Thank jsaracen
New York
Reviewed 30 December 2016

This is a terrific getaway, as the room was very pleasant, the array of amenities and activities impressive and entertaining. The spa, swimming pools and indoor hot tubs were wonderful (atmosphere and service). They have a problem when it comes to service. The service at the restaurant Kites was substandard (45 minutes before my salad and entree arrived -- together...

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Helpful?
1Thank Ivy C
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Ivy, Thank you for staying with us at Minerals Hotel and Spa. We greatly appreciate you taking the time to post about your experience and to provide us with your valuable feedback. Our goal is always to pair exceptional service with the fabulous amenities that we offer to our guests, and I sincerely apologize that the service you received...

Reviewed 23 December 2016 via mobile

My husband and I had our wedding at Minerals Hotel on December 10th, 2016. We were absolutely thrilled how everything turned out! The place was beautifully decorated for a winter wedding. The groomsman were able to enjoy the amenities and pool the morning of the wedding. We working with Nicole and Traci who answered all of our questions prior to...

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Helpful?
Thank Robyn D
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Robyn, Congratulations!! We are overjoyed for you and wish you the best in your new life! We thank you sincerely for choosing Crystal Springs Resort to host this most special of events, and we are honored. Our deepest thanks for taking the time to post your thoughtful review and highlight some of our staff that made your weekend shine...

Vernon, New Jersey
Reviewed 22 December 2016 via mobile

On December 9th I threw a surprise birthday party for my 14 year old daughter at minerals hotel and spa, and I'm so glad I did!!! Having a teen you run out of unique ideas for birthday parties. We had a group of 12 girls and stayed overnight. Between swimming,basketball,ping pong and movies on a big screen the girls had...

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Helpful?
Thank sarahrvr
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Sarah, Thank you for sharing your amazing review! To be able to help create such a special experience for our guests is truly our passion, and I definitely do speak for our staff when I say that your review made us all smile. You gave your daughter an awesome gift, and we appreciate being able to take part in...

Reviewed 21 December 2016

Service was excellent, everyone we met in the hotel was friendly and helpful. The gentleman William at the front desk really made an effort to make us feel welcome and was very nice and helpful our whole stay. The staff really seemed to go above and beyond our expectation. The place itself was really nice and everything was clean.

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Helpful?
Thank TraciAnne D
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Traci Anne, Thanks so much for being our guest, and it was our pleasure to have you stay with us at Minerals Hotel! Exceptional service really is the key to having a memorable guest experience, and it was wonderful to read that William and others went above and beyond to make your stay great! We look forward to your...

Somerset
Reviewed 20 December 2016 via mobile

This is my second time, but first time with my kids. I promised them to bring them to this hotel. They loved the hotel, my son was spending most of his time in the basketball court and pool. We stayed for two days and we enjoyed it a lot, they offer lots of activities. We liked the magician entertainment and...

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Helpful?
Thank marilyn2317
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Marilyn, I'm so glad that you enjoyed a fantastic mini-vacation at Minerals with your children! We offer a lot for families, and you really took the time to experience our amenities, activities and entertainment. We sincerely appreciate you being a return guest of the resort and your post on Trip Advisor. On behalf of our resort team, we look...

Corona Del Mar
Reviewed 14 December 2016

Stayed here for a wedding. Reservation was challenging as wedding started at 4:30, and was told that we may not be able to get into our room before they, so we booked an extra day. There was construction on the balconies outside our room at 8am both Saturday and Sunday. No warnings when checking in about this. When I told...

Review collected in partnership with this hotel
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Helpful?
1Thank 49darleneb
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Darlene, Thank you for joining us in celebration of a wedding, and I appreciate you taking the time to post about your stay. I sincerely apologize that your stay was disrupted by noise from renovation unexpectedly and I have shared your comments about this with our engineering team and your comments about the overall condition of your room with...

Queens, New York
Reviewed 13 December 2016

This is a great plave for familys as well as couples and other large groups! I would recommand minerals to anyone looking to get away for the weekend. Check in was super easy as well as check out. Staff was so friendly and very helpful.

Review collected in partnership with this hotel
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Helpful?
Thank 554francesca
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Francesca, I'm delighted that you enjoyed your time with us at Minerals Hotel and thanks for your kind post! Helping guests and being able to share a part of their vacations whether one night or ten is a passion for our staff, and we do appreciate you taking the time to share your review. Looking forward to having you...

Middletown, New York
Reviewed 13 December 2016

We have stayed here a few times for a nice little getaway with my kids. They LOVE swimming in the winter cold and thought it was great the first time we brought there to the black creek sanctuary for my MIL birthday. We then brought them back for their own birthdays and had a GREAT time swimming and snow tubing!!!

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Helpful?
Thank Erin D
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Erin, Thanks so much for choosing Minerals for your family getaway, and I was so happy to read that you and your children had such a fantastic stay! We're pleased to be the winter destination for guests looking ski and swim, and hope you'll experience our resort again in the summer to explore our awesome mountaintop lake. Have a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: $291 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
19 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the mountain.”
 of 5 bubbles jets59, 16 Feb 2017 | Read review
“The fire places are lovely. Limited elevator options, so check on location if walking distance is a concern.”
 of 5 bubbles 126ivyc, 30 Dec 2016 | Read review
“Luxury rooms have refrigerators and a fireplace!”
 of 5 bubbles schanm2016, 27 Nov 2016 | Read review
“We had a ground level room and were able to utilize the outdoor patio.”
 of 5 bubbles apgaram1, 14 Nov 2016 | Read review
“Rooms on the lower garden need an upgrade”
 of 5 bubbles katie90a, 14 Nov 2016 | Read review
5 of 5