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Grand Summit Hotel

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Grand Summit Hotel
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448 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Atlanta, Georgia
Reviewed 8 September 2014

The hotel is in a great location and just a short walk to downtown Summit. The entrance and lobby are impressive with its old world charm. The rooms are spacious, but definitely needs renovation. The bathrooms are worn and have old fixtures, carpet needs replacing. Not much to say about decor. The inclusive breakfast was ample and delicious including some...

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Helpful?
Thank Liz N
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear Liz, Thank you for taking the time to provide us with a review of your stay with us. We are disappointed to hear that we failed to provide you with the type of experience we strive to provide to all of our guests. I would like to point out that we have recently renovated a large portion of our...

Brick, New Jersey
Reviewed 4 September 2014

I recently stayed at this hotel and the experience was wonderful! My daughter moved my grandson into college in New Jersey and we had the pleasure of staying at this jewel of a hotel! The staff were very accommodating, the rooms were very comfortable and clean and the overall feel of the hotel was very positive. A charming, lovely hotel...

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Helpful?
Thank JoKash222
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear JoKash, Thank you so much for taking the time to provide us with such a wonderful review of your stay with us. We work hard to provide the type of experience you detail, and when it is recognized by our customers it means a lot to us. We look forward to welcoming you back to the hotel when your...

Reviewed 29 August 2014

I have stayed here many times and this past stay was above and beyond top notch service! I had the pleasure of meeting Michael Marino, asst. GM who is very engaging and made me feel right at home. The front desk staff, Douglas at the Hat Tavern and Larry and John who shuttled me around town really added to my...

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Helpful?
Thank Patch773
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear Patch773, Thank you so much for taking the time to write us such a wonderful review of your stay with us. We work very hard to provide the type of experience you detail in your review, and it means the world to us when it is recognized by our guests. I want to also thank you for recognizing individual...

A TripAdvisor Member
Level Contributor
3 reviews
4 helpful votes
Reviewed 27 August 2014 via mobile

Title tells it all. Wifi is worst I have ever seen in a hotel. Basement rooms receive zero Wifi and whole hotel has poor cell reception. Staff try to blame version yet in hotel is only place I don't get service in town. Here with a group out of 7 rooms all had no Wifi. Heard two other guests at...

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1Thank A TripAdvisor Member
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear Guest, I would like to take this opportunity to apologize for your experience at our hotel. It was my understanding that after we assisted you in moving your room to another location, that your WiFi/Cell service was restored without issue. I would like to assure you that our front desk's attempt to explain the issue this area has with...

Reviewed 15 August 2014 via mobile

Stayed in the hotel for 3 nights 31/07 - 03/08 then 1 night 12/08 with my family. The hotel had a real good feel factor. I could not fault the service or condition of the rooms or staff. Breakfast was perfect for our day ahead which where full days in NY. Hotel is a short walk to the train station...

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1Thank con16507
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear con16507, Thank you very much for taking the time to provide us with such a wonderful review of your stay with us. You describe exactly what we work so hard to provide, and to have it recognized by such a well-traveled guest means a lot to us. We look forward to hosting you again when your travel takes you...

Seymour, Connecticut
Reviewed 13 August 2014

I ended up in this hotel as I was travelling on business and had meetings at a nearby office park. So I just looked for the closest hotel, this one came up, it had 4 stars, so I just booked it. I figured i would be OK for 2 nights. I guess i survived the stay, but it was by...

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Helpful?
4Thank topaz75
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear Topaz75, Thank you for taking the time to provide us with a review of your recent stay with us. We are very disappointed to hear of your impression of our hotel. Many of the historic aspects of the hotel that you tear down in your review are the same that many of our guests tell us create the charm...

Philadelphia, Pennsylvania
Reviewed 11 August 2014

Visited the Grand Summit Hotel on a business trip in Summit NJ. My first impression when I heard the hotel we were staying in was founded in 1868 was a little concerning. On arrival, I was very pleasantly surprised! The group I was traveling with was on a 4 night banquet event and we are all in the travel and...

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1Thank Doug W
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear Doug, Thank you so much for taking the time to pen us such a great review of your stay with us. we work very hard to provide the type of experience you describe here, and when it is recognized it means a lot to us. I will be sure to share all of your wonderful and constructive customers with...

Mississauga, ON
Reviewed 2 August 2014

This could be a grand, boutique hotel, but it's missing the mark. Having stayed 4 nights, we had the opportunity to encounter or observe a vast majority of the staff and, with the exception of 2 dining room staff members, would say this is where one of the major problems lies. The front desk staff operate like the key stone...

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1Thank TravelBugMississauga
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear TravelBugMissis, Thank you for taking the time to provide us with a review of your recent stay with us. We are very disappointed to hear of the impression we left for you regarding the service exchanges you had with our staff. We work very hard to provide a comfortable experience for all of our guests and take pride in...

Old Bridge, NJ
Reviewed 19 July 2014

My daughter got married on June 28, 2014 and her reception was at the Grand Summit Hotel. Everything was absolutely perfect from beginning to end! The dining room was beautiful, the coctail hour was outstanding and the food was probably the best I have ever had at a wedding! The staff, from Jimmy Thornton who oversaw every detail, to Cathy...

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2Thank Caviler_13
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear Cavalir_13, Thank you so much for taking the time to provide us with such a wonderful review of your stay with us. It was an absolute pleasure hosting your friends and family, and we are delighted to hear that we made your daughter's wedding day a day you will never forget. We have a long history of hosting elegant...

Wayne, Pennsylvania
Reviewed 13 July 2014

This appears to be a quaint old hotel, but it really is just a run down place. The heating/ ac unit in the room would be found in a cheap motel. The toilet faces the bed, the bed spread, towels are funky. The moldy smell in the room is nasty. I would not recommend this hotel, you can do better.

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Helpful?
3Thank doryellen57
Michael46855, Manager at Grand Summit Hotel, responded to this review

Dear Doryellen, Thank you very much for taking the time to provide you with a review of your recent stay with us. We were disappointed to hear of your experience with us and welcome the chance to host you again so that we may demonstrate the quality of product we strive to produce for all of our guests. I welcome...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Grand Summit Hotel

Address: 570 Springfield Ave, Summit, NJ 07901-4599
Region: United States > New Jersey > Summit
Price Range: $202 - $1,012 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Summit Hotel 3.5*
Number of rooms: 150
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Also Known As:
Grand Hotel Summit
Summit Grand Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Summit Hotel staff and other travellers.
4 questions
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Toronto, Canada
over a year ago
Bangkok, Krung Thep, Thailand
over a year ago

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Questions? Get answers from Grand Summit Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the lower level are dated. I would try to avoid them if possible.”
 of 5 bubbles joelt557, 21 Dec 2016 | Read review
“Executive King corner room is quiet, spacious and,well appointed.”
 of 5 bubbles , 15 Dec 2016 | Read review
“Rooms on the first floor are less than adequate.”
 of 5 bubbles 505eileenb, 14 Nov 2016 | Read review
“I understand they have some newer, brighter furnished rooms”
 of 5 bubbles IraC24, 8 Nov 2016 | Read review
“Stayed in several options over the past few years, all great - depends on your budget”
 of 5 bubbles PoppiMimi, 2 Nov 2016 | Read review
5 of 5
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