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Residence Inn Saddle River

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Residence Inn Saddle River
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158 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Ridgewood, New Jersey
Reviewed 2 weeks ago

We stayed there for a few days, hand hundreds of ants, the room was not made up for a few days. The staff is incompetent and rude. The facilities are nice though. I'll never stay there again, that's for sure. Don't expect friendly service.

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Helpful?
Thank Gene K
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

Thank you for taking the time to share your experience during your recent stay. Our team works hard to create a positive guest experience. I am so disappointed this was not the case in your instance. I would welcome additional details regarding your experience so that I can share with the team in hopes of avoiding such experiences in the...

Fort Lauderdale, Florida
Reviewed 18 March 2017

Was supposed to be there for just one night but had to extend during major March blizzard. Very helpful staff and excellent effort to dig out after a major snowstorm. They had a large crew keeping all the sidewalks clear and equipment in to clear the driveway. Had good recommendation and assistance to find a close-by restaurant open even when...

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Helpful?
Thank beentherejohn
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

So glad to have you as our guest BeenThereJohn. We wish the weather was better but happy to know noticed the hard work our dedicated team of hospitality professionals places during difficult situations. They truly want to make a positive addition in the lives of those the have the opportunity to serve. Please come back and visit soon. (No snow...

Forked River, New Jersey
Reviewed 17 March 2017

We were looking for a place to stay overnight to visit family. This place is just wonderful. From check in to check out, the staff was very friendly and helpful. Our room was a two bedroom suite with a fireplace. After visiting and shopping all day it was so nice to sit by the fire. The suite was very clean...

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Helpful?
Thank YandM98
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

So glad to hear YandM98 we had the opportunity to serve you on your family visit. We appreciate the opportunity and are so pleased to have earned your 5 out of 5 rating. Please be sure to visit your Residence Inn family next time you come to visit your local family.

Irvington, Virginia
Reviewed 8 March 2017

There are many good points about the hotel but for us it was the location. You could see very crazy busy highway Rte 17 from the windows but there were trees (barren in winter, of course) and lawns and best of all great alternate routes within spitting distance so that one did not have to go on the highway. The...

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Helpful?
Thank DnYC176
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

Thank you for your kind words DnYC176. We are so happy to receive your 5 out of 5 rating and to hear you enjoyed your experience EXCEPT for the TV Service. And yes, coming in June of this year we will be expending our In-Room Entertainment system to one that not only provides more digital high def. options but will...

Illinois, United States
Reviewed 6 March 2017

I travel quite a bit for work and usually try to stay at Marriott hotels. However, this one is dark, old and worn and the guest rooms need remodeling/updating. The couch in my room also had an old stain in it that looked like someone tried to clean it out, but never was able to - yuck. The hallways were...

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Thank BusyMom2013
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Saddle River. I was pleased to hear you appreciated the service and amenities we offer but found our rooms in need of renovation. While no excuse I am pleased to let you know that renovations are scheduled to begin this month in our guest suites...

Reviewed 2 March 2017 via mobile

Very clean and organized Inn. Great buffet in the morning, and a polite staff. I have visited this place a few times and the rooms are fantastic. Would highly recommend. Very accommodating as far as any special needs.

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Helpful?
Thank Marc M
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

MarcM - thank you for your great rating and kind referral. We look forward to seeing you again on your next trip.

Washington DC
Reviewed 22 February 2017

Very nice property, but not easily visible from the road. It has a campus style set up with hot breakfast served. A very nice lady managed the breakfast area and was very engaging. It's always nice for someone to happily say "Good Morning". Very welcoming and the front desk were very informative as our travel is related to the funeral...

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Thank nmontesa
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

nmontesa - First - thank you for allowing us to serve you during under those difficult circumstances. Second - thank you for sharing your experience with such a kind review. Our team truly works hard to make every guest feel at home. I am pleased to share with them there efforts have not gone unnoticed. I hope that we will...

Gurugram (Gurgaon), India
Reviewed 17 February 2017

I stayed in this property for 27 nights while working in Woodcliff Lake. The property is good for long stays. Stayed in a 1BR suite, the room was spotless and well maintained, the bed was pretty comfy and there was a TV in the living room as well as the bed room. Complimentary breakfast had a reasonable spread. Hotel has...

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Helpful?
Thank sourabh187
Saddle River G, General Manager at Residence Inn Saddle River, responded to this review

sourabh187 thank you for taking the time to share your experience while as a resident at our property. We appreciate your recommendation and look forward to seeing you again when your travels bring you back to Woodcliff Lake.

Freeport, New York
Reviewed 24 January 2017 via mobile

I have stayed here multiple times for business. However the rooms are very nice, but are starting to get run down. The shower stall almost fell out when adjusting temperature. The kitchen cabinets are falling apart. Beds are becoming worn. So this falls into a average rating. Parking is ok but fills up. The fitness center is not a fitness...

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Helpful?
Thank Mcoh9570
Milford, Connecticut
Reviewed 18 January 2017 via mobile

Staff was very courteous and knowledgeable. Room was clean and spacious with an open floor plan. Complementary breakfast was plentiful and fresh with a waffle maker, fresh eggs, breads, oatmeal and staff was on hand for any assistance. Bed was comfy and had a good amount of pillows. I would definitely stay here again.

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Thank elanaz13

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Saddle River

Address: 7 Boroline Rd, Saddle River, NJ 07458-2381
Region: United States > New Jersey > Saddle River
Price Range: $210 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Saddle River 3*
Number of rooms: 174
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Also Known As:
Residence Inn Saddle River Hotel Saddle River
Saddle River Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Saddle River staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get plenty of ant spray”
, 7 Apr 2017 | Read review
“The room away from the highway will be quieter.”
nmontesa, 22 Feb 2017 | Read review
“There were several buildings and all were the same distance from the front desk. I had a first floor room”
normanc461, 14 Jan 2017 | Read review
“Buildings not on the highway side may be quieter.”
Cogentiva, 5 Jan 2017 | Read review
“The rooms in Building 1 are the most quiet”
RACOURT, 8 Dec 2016 | Read review
5 of 5