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Saddle Brook Marriott

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Saddle Brook Marriott
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359 Reviews from our TripAdvisor Community

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Showing 355: English reviews
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Dallas
Reviewed yesterday NEW

Long week of travel and I was so pleased when I walked into my room and was pleasantly surprised that the work area roomy and got lots of sunlight. Samad and Tanner assisted with my meeting and they went above and beyond to make sure that everything was perfect before my meeting. They made sure that the experience my attendees...

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Helpful?
Thank MJG2111
Fiskdale, Massachusetts
Reviewed 6 days ago NEW

I spend approximately three nights a week in a hotel and my recent experience at the Saddle Brook Marriott was exceptional. Nada Arafat, the Front Office Supervisor, went above and beyond to make my stay enjoyable. Whether picking up some clothes that had fallen off a hangar during my arrival or accommodating my need to check out early because of...

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Thank TDargs
Hopewell Junction, New York
Reviewed 2 weeks ago via mobile

I have been traveling for work over the past several weeks (with several more to go) and have the pleasure of staying at the saddle brook Marriott while out of town. The staff is beyond accommodating! Carole in the dining room is top notch - very friendly and always makes us feel at home. Tamika and Stephanie in the concierge...

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Thank DMertz
Hopewell Junction, New York
Reviewed 2 weeks ago via mobile

Having to be out of town for a few nights and missing the feeling of home was soon corrected when we stopped in to the Concierge lounge. The warmth from Stephanie and Tamika change a day where home was my first choice to a day like I felt I was taken care of by my family members. The laughter and...

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Thank SNTerrano
Saddle Brook, New Jersey
Reviewed 2 weeks ago

This is two months late, but I still need to post it. I have traveled to New Jersey for the last 10 weeks and stay at the Marriott because it is full service. You can say what you want about the age of the hotel, but the customer service is outstanding. I have never had a negative interaction with any...

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Thank dphollands
Woodstock, Georgia
Reviewed 3 weeks ago

I have been coming to the Saddlebrook Marriott for nearly 2 years for a project I have been working on. This is one of the most hospitable hotels I have ever stayed at. I travel a lot, so I see a lot of different hotels, including the highest end properties such as the Ritz, The Westin, Four Seasons and W,...

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Thank rbgowens2
Reviewed 3 weeks ago via mobile

Actually is my second time here, it becomes worts. The hotel looks like in deep ruins, old, broken and smells old. Of course it depends on the room you have , my ,250 is the worts I have never see I my life. In front of the highway, to be precise, in the toll. And if not enough , I...

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Helpful?
Thank Raunel N
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Good Morning from the Saddle Brook Marriott, Thank you for taking the time to share your recent experience at the Saddle Brook Marriott with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to...

Reviewed 4 weeks ago

I live in the area and I come to the Marriott often to do interviews and work. I typically use the restaurant as my meeting space and I occasionally order an appetizer. The staff at this property are always welcoming and willing to go the extra mile to meet my requests. I enjoy conversing with Ciarra, Pablo, and Samantha. They...

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Thank Lenny C
Tacoma, Washington
Reviewed 9 March 2017 via mobile

Okay I have to explain my title. First, this marriott employees are GREAT, I have no issue with them. In fact they are the reason for the rating being as high as it is. Now the marriott itself. It's older, the rooms are very dated, and it smells. For the cost, I'm very surprised that they stay in business without...

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1Thank Michael T
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Good Day from the Saddle Brook Marriott Thank you for taking the time to share your recent experience at the Saddle Brook Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel...

Princeton, New Jersey
Reviewed 21 February 2017

This is a nice property, however I had a terrible experience. Martha, a front desk agent ensured that I had a terrible experience at this hotel. From the moment I checked in she made sure to be rude and make any request I had a total nightmare. This was possibly the worst customer service I have ever had. Hospitality is...

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1Thank jjtell
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Thank you for sharing your recent experience with us at the Saddle Brook Marriott. We would greatly appreciate if you would contact us at the property to discuss your experience further.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Saddle Brook Marriott

Address: 138 Pehle Ave, Saddle Brook, NJ 07663-5230
Region: United States > New Jersey > Saddle Brook
Price Range: $179 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Saddle Brook Marriott 3.5*
Number of rooms: 245
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Also Known As:
Marriott Saddle Brook Hotel Saddle Brook
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Questions & Answers

Questions? Get answers from Saddle Brook Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the fourth floor ... ask for Zofija as your housekeeper.”
rbgowens2, 30 Mar 2017 | Read review
“Top, Always Top FL”
rokb2013, 19 Jan 2017 | Read review
“Ask for a non highway frontage room”
kevina169, 30 Nov 2016 | Read review
“A room overlooking the swimming pool arranged in a courtyard style would be good”
Sundncr, 4 Nov 2016 | Read review
“Get room close to elevator. I was at the end and my room didn't get cleaned the first day (I was out of the room from 9am -1pm)”
A2974HPjohnm, 24 Oct 2016 | Read review
5 of 5