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Hilton Garden Inn Rockaway

Expedia.comUSD 133*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 171*
USD 133*
Great Deal
USD 171*
USD 134*
USD 171*
USD 134*
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Hilton Garden Inn Rockaway
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514 Reviews from our TripAdvisor Community

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Showing 499: English reviews
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pittsburgh, United States
Reviewed 3 days ago NEW

The Hilton Garden Inn and this property in Rockaway, NJ are standards on my business and leisure travel. Good values and extra amenities (like a small bar and restaurant) make the stay enjoyable. Although this property is not close to higher caliber restaurants, it is adjacent to a large shopping mall.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Q1521VKmarks
Philadelphia, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 3 April 2017 via mobile

Stayed here for an extended stay in March. There was a snow storm and Chris immediately accommodated us with a room to continue our training session. The food at the restaurant is good, one of the best breakfasts and a warm smile and excellent service by Christina each day. I can not say enough about this hotel and the service...

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Helpful?
Thank Mnaved44
About Hotel's Favourite Review
Management response:

Dear Mnaved44, Thank you for taking the time to write your review. We appreciate you staying with us and we hope to see you again on your next travels to the Rockaway area. Make it a great day. Marcel

atlanta, ga
Reviewed 1 week ago NEWvia mobile

My stay was nice at this location. Front staff was helpful and breakfast had the basic foods. Room was clean and no complaints. Enjoy Hilton locations and never any complaints. The elevator was a little shifty.

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Helpful?
Thank tlw911
Puerto Vallarta, Mexico
Reviewed 1 week ago

Was in town visiting my family for moms day , found the hotel clean and comfortable great place to stay , had dinner there one nite and have to say enjoyed the meal very much the staff there couldn't have been more pleasant and accommodating

Review collected in partnership with Hilton Garden Inn
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Thank Jorge O
Reviewed 1 week ago

I stayed here last weekend after booking on expedia for a wedding that was taking place in the area. My check-in process seemed like it had gone smoothly until I checked my credit card statement on my way back to my hotel after the wedding, only to see that I had been charged a second time for the room at...

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Helpful?
1Thank P.j. P
Management response:

Dear P.j.P, Thank you for taking the time to write your review. Our apologies for your experience, we will use it as a training tool to improve our services. Make it a great day! Marcel

USA
Reviewed 2 weeks ago

Stayed here for a family event. Only stayed for one night, but everything was great. Service was excellent, rooms were clean, neat, and spacious, and the event was a blast. Good food, etc. After the event, we went to the lobby bar and had some drinks. Bartenders were very nice.

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Helpful?
Thank jay1974usa
Management response:

Dear jay1974usa, Thank you for taking the time to write your review. We appreciate your kind words and hope you will come see us again soon. Make it a great day. Marcel

white lake, United States
Reviewed 2 weeks ago

the hotel was located in the Rockway Mall so casual dining is every where along with Shopping if you need, rooms were neat but in need of repair. overall I would rate this average for the money. close to freeways and easy trip from Newark airport and easy to New York

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Allen L
Management response:

Dear Allen L, Thank you for your taking the time to write your review. We currently are getting all new mattresses installed and we are going through a cosmetic upgrade for our bathrooms. We hope you will come and see what we have done the next time you are in the Rockaway area. Make it a great day. Marcel

Cincinnati, United States
Reviewed 2 weeks ago

I've stayed at many hotels, including an increasing number of Hilton Garden Inn's in various cities. I've always been impressed with HGI, from their lobby and restaurant to their staff. In the past few years, though, they've adopted these pseudo adjustable mattresses, with adjustment knobs that basically do nothing. In this case, the mattress was rock hard, sagging in the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L7269TDroberth
Management response:

Dear L7269TDroberth, Thank you for taking the time to write your review. We will be completing our new mattress installation project by the end of May. We are hopeful you will give us another try the next time you are in the Rockaway area and check out our new mattresses. Make it a great day! Marcel

Olathe, Kansas
Reviewed 2 weeks ago

The hotel is nice and clean. I found the dining staff for breakfast are not attentive to the customer and don't appear to care about the customer. The dinner staff was attentive and caring in my opinon

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ssulzberger
Management response:

Dear ssulzberger, Thank you for taking the time to write your review. I am sorry to read that you did not think our breakfast staff was very attentive. We have discussed this with the staff and hopefully you will see a difference the next time you are in town. Make it a great day! Marcel

Huntingdon Valley, Pennsylvania
Reviewed 3 weeks ago

Beautiful hotel with very attentive staff! We are looking forward to having all of our guests here for my son's wedding in the area. The lobby is very pretty and will be great for the after party! I look forward to the brunch the next day at the hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank speechtoo
Management response:

Dear speechtoo, Thank you for your kind words. We are lucky to have an amazing team working here at the Rockaway HGI and we appreciate you noticing. We are looking forward to your return to the property. Make it a great day! Marcel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more   less 

Additional Information about Hilton Garden Inn Rockaway

Address: 375 Mount Hope Ave, Rockaway, NJ 07866-1645
Region: United States > New Jersey > Morris County > Rockaway
Price Range: $169 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rockaway 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rockaway staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Rockaway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room facing the mall”
Lmira20, 11 Mar 2017 | Read review
“All the rooms are good.”
iamjohnbamber, 27 Jan 2017 | Read review
“Hilton Honors members can pick a room on a higher floor, avoid noise level on 1st floor.”
629NickC, 7 Dec 2016 | Read review
“Ask for an "upper floor" facing the front of the hotel. Seeing the sunrise is well worth it.”
  • This was our room door when we arrived.
  • This is how we were allowed to decorate it for Thanksgiving.
shaifunk, 5 Dec 2016 | Read review
“Bring your own pillows!”
Joe5034, 4 Dec 2016 | Read review
5 of 5
Expedia.com
USD 133* /night
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Hotels.comUSD 134
Orbitz.comUSD 134
TripAdvisorUSD 133
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Prices are for 1 room, 2 adults
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