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Hilton Garden Inn Ridgefield Park

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Hilton Garden Inn Ridgefield Park
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513 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ridgefield Park
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Showing 472: English reviews
Rochester, United States
Reviewed 17 February 2016

Excellent location. Came in a day prior to cruise and stayed under the park & cruise. Had early check in and took the bus (stop is right by hotel) into NYC for the day/evening. Next morning had breakfast and was driven to the port. Hotel was very nice and very accommodating.

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Helpful?
Thank Matthew M
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Matthew M, We are thrilled that you enjoyed our Park & Cruise package! It's one of our most popular packages. What's also exciting about your stay, is that you gave yourself an additional treat by visiting NYC, which is a quick bus ride and easy access right by the hotel. Once again thank you and we look forward to...

Teaneck, United States
Reviewed 16 February 2016

We stayed at this location due to the accommodations with the refrigerator and microwave. With 2 small kids it helped out a lot. Would recommend this hotel in a second. The staff was courteous and very helpful. The restaurant had very good and delicious breakfast and the attention was top notch.

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Helpful?
Thank Elizabeth V
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Elizabeth V, Thank you for sharing your kind words here on Trip Advisor! I'm pleased to read that you had a pleasant stay with us. It's great to hear you feel that our staff is friendly and efficient and that you noticed our rooms are clean. I glad that you were able to make use of our restaurant and...

Dallas
Reviewed 4 February 2016

Did not want our room disturbed when we went out so left the Do Not Disturb on the door. It was disregarded and not only were our beds made, our snacks were thrown away and our personal items were rearranged which was annoying in and of itself, but frustrating because our clean clothes were mixed in with our dirty clothes....

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Helpful?
Thank B7593CLjanr
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

B7593CLjanr Thank you for taking the time and provided us with your valuable feedback. We shared your feedback with our team and re-focused our training programs to address the inconvenience you experienced during your stay. I can assure you this is not the norm but the exception. I hope your next trip to NJ you will give us another opportunity...

Pennsylvania
Reviewed 2 February 2016 via mobile

We stayed here over the weekend and every person on staff was great food was great quality. This said something about the leadership of this hotel. We would stay again in the future. Great job it was so hard to find great quality in Hospitality.

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2Thank Bill40
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Bill40, Thank you so much for taking the time to write this review. I am thrilled to hear about our food! Our Executive Chief is so proud of his international menu. Thank you for recognizing our local and International great team, They will be a thrill to see that all their hard work paid off for our valued guest...

Brooklyn, New York
Reviewed 25 January 2016

This place is very nice. The indoor pool and work out room were a bonus, as was the banquet room we ate in. The staff was very friendly and the rooms were neat & very comfortable. We enjoyed our stay despite the blizzard that caused us to stay there an extra night.

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Helpful?
1Thank Judith I
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Judith, Thank you very much for your review! We are pleased to see you enjoyed and experienced some of the great amenities we offered. Our heated indoor pool is always a plus when you are snow in due to a blizzard. Thank you for recognizing our great team, They will be a thrill to see that all their hard...

Bluffton, South Carolina
Reviewed 16 January 2016

Excellent service. Great food. Zulaikha at the front desk is fantastic, Denise at the bar and Gus in the kitchen are top notch. All professionals and committed to the guest's satisfaction. I stay here all the time when I come to this part of the country. Simple but refined, easy access to the city and when work is over easy...

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Helpful?
Thank GL W
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear GL W, Thank you so much for taking the time to write just a wonderful review. We are thrilled that you notice what a great team we have here at the Hilton Garden Inn. We pride ourselves on the great service we provide in our restaurant. I am glad that when you come you know your stay will be...

Sterling Heights, United States
Reviewed 8 January 2016

Nice hotel, good staff, service was very good. No surprises. One improvement could be a shuttle service to and from Newark Airport. Over all a very nice stay at a very nice hotel. Access to bus service to New York City very convenient.

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1Thank Robert L
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Robert, Thank you for your feedback! We also thank you for mentioning on how easy and convenient the quick bus ride into NYC real is. I will propose the airport shuttle, but in the state of NJ, these type of services can get difficult to get off the ground. Once again thank you for your feedback.

Suffolk, Virginia
Reviewed 7 January 2016

The room, lobby, breakfast buffet and service were all top notch. I only have 2 complaints and one is major in my opinion. 1. Ordered a flatbread pizza from the kitchen and the crust was burned beyond recognition. I was actually surprised that they actually delivered and served it to a customer. I took it back and they said they...

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Helpful?
1Thank J_N_717
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear J_N_717 Thank you for taking the time and provided us with your valuable feedback. We shared your feedback with our team and re-focused our training programs to address the inconvenience you experienced during your stay. I can assure you this is not the norm but the exception. I hope your next trip to NJ you will give us another...

North Bergen, United States
Reviewed 5 January 2016

Rooms smelled badly. Replacement room had no heat in a 29* weather. We were extremely cold but had to wait for the engineer to come the next morning. The vents on the A/C units had mildew and some rust. We booked a new reservation and relocated to a Hampton Suites which was a superb choice and worth every penny. The...

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Helpful?
Thank Nana B
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Nana, Thank you very much for your valuable feedback! We are extremely disappointed that we failed to meet or exceed your expectation! We have re-train our maintenance team, and re-force our maintenance program to avoid these types of inconvenience in the future. I'm delighted that you experienced our 100% customer satisfaction guarantee as we promised. I hope when your...

Washington DC, District of Columbia
Reviewed 27 December 2015 via mobile

Needed to be close to Hackensack Medical Center. Arrived after midnight w out reservation and the lady working front desk was courtesy. At first we were assigned a room on the 3rd floor but as we got off the elevator we saw about half a dozen kids hanging in the hallway, noisy. No parents in sight. We immediately asked front...

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Helpful?
Thank MHATW
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear MHATW Thank you for being an HHilton member, we appreciate your business and loyalty. We also thank you for choosing us while visiting Hackensack Medical Center. They are a great medical facility and we are proud to be in the same back yard with them. We are sorry about the kids running around, but our area hosts some of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the brand new Hilton Garden Inn Ridgefield Park located directly off of I-95 (New Jersey Turnpike) at exit 68. We are close to the places where you need to be - New York City is 5 miles away, the meadowlands, shopping, and catering halls. When you’re in town for a meeting, wedding or any special occasion, look no further stay with us, and let us exceed your expectations. ... more   less 

Additional Information about Hilton Garden Inn Ridgefield Park

Address: 70 Challenger Road, Ridgefield Park, NJ 07660
Region: United States > New Jersey > Ridgefield Park
Price Range: $149 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ridgefield Park 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hilton Garden Inn Ridgefield Park Hotel Ridgefield Park
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ridgefield Park staff and other travellers.
13 questions
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Questions? Get answers from Hilton Garden Inn Ridgefield Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the interstate.”
 of 5 bubbles JKfromPA, 9 Oct 2016 | Read review
“Although rooms face north & south they do pickup passing freeway noises.”
 of 5 bubbles kevink650, 1 Oct 2016 | Read review
“Ask for a room with a sleep number bed.”
 of 5 bubbles dppl1535, 14 Sep 2016 | Read review
“I like room closer to elevator”
 of 5 bubbles 802robinf, 6 Jun 2016 | Read review
“There is a main highway nearby so possibly best to have a front room or room to the side furthest from the highway.”
 of 5 bubbles 623wyliew, 24 May 2016 | Read review
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