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02/07/2017 03/07/2017
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    Best Western Regency House Hotel

    140 State Rt 23, Pompton Plains, NJ 07444
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 190*
          USD 158*
          Great Deal
          USD 160*
          USD 160*
          Traveller (72)
          Room & Suite (32)
          Dining (10)
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          Overview
          • Excellent31%
          • Very good27%
          • Average19%
          • Poor9%
          • Terrible14%
          2 weeks ago
          “Adequate”
          16 Apr 2017
          “Good location and above average”
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Kitchenette
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Best Western Regency House Hotel
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (441)
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          There are newer reviews for Best Western Regency House Hotel See the most recent reviews

          11 - 15 of 441 reviews

          Reviewed 16 April 2017

          Our second stay here was better than the first. Lots of noise then and we would advise avoiding the weekends when this happened. The rooms were clean and sleep quality was great. The breakfast was above average with a very helpful staff. Located close (3miles)...More

          Review collected in partnership with Best Western
          1  Thank Karen T
          Response from Mary A, Manager at Best Western Regency House HotelResponded 17 April 2017

          Thank you for staying with us once again and being more satisfied with cleanliness and breakfast. We appreciate your review and look forward to your future visits.

          Reviewed 11 April 2017 via mobile

          Very nice hotel. Sits off the hi way so it was very quiet. Large spacious rooms. Unfortunately the pool was not open.room was very clean plenty of towels. Front desk clerk Toni was very nice. Would highly recommend

          Thank starfish59
          Response from Mary A, Manager at Best Western Regency House HotelResponded 11 April 2017

          We appreciate your review and your positive comments about our hotel. Thanks for the compliments for our Toni. Thank you for the high recommendation.

          Reviewed 7 April 2017

          Rooms were not cleaned well, too much noise, specially there was sweet 16 party going on, and they were smoking and drinking all around the hotel and the fire alarm also went on, a very very scary experience with this hotel....More

          Review collected in partnership with Best Western
          Thank Shahbaz M
          Response from Mary A, Manager at Best Western Regency House HotelResponded 7 April 2017

          My apologies for the noise. We are a banquet facility as well as a guest room facility. Sometimes parties get a little loud, but we had two security guards on property to ensure the noise level will not disturb guests. They were hired for the...More

          Reviewed 5 April 2017

          Room was not clean. Extreme noise from banquet room. No supervisor on duty over the weekend. Hotel not clean. Supervisor not receptive to complaints. Broken item in the room (lights, etc). Coffee machine not cleaned. Room was not made up. No elevator to bring luggage...More

          Review collected in partnership with Best Western
          Thank Laura Z
          Response from Rosey S, Manager at Best Western Regency House HotelResponded 6 April 2017

          I'm terribly sorry that you were dissatisfied with our accommodations and amenities! I will definitely speak with our staff to ensure this does not happen again. Please give us a call at the hotel 973-696-0900 and ask to speak to myself or Mary, if you...More

          Reviewed 3 April 2017

          My stay the Best Western Regency was horrible and I would not recommend anyone to stay there. the people are rude and the food is not that great. My room had many problems, such as my bed being broken and my showerhead spraying water everywhere....More

          Review collected in partnership with Best Western
          Thank 537jazminei
          Response from Mary A, Manager at Best Western Regency House HotelResponded 6 April 2017

          I apologize for the room with no posts for your bed and the showerhead which did not work properly. Your party was well-stocked with food at all levels., per our Sales Manager who was on property all evening for the event. She assured me your...More

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          About
          Awards & Recognition
          GreenLeadersBronze level
          Amenities
          • Top amenities
          • Pool
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Restaurant
          • Breakfast included
          • Room Service
          • Bar/Lounge
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • USD 80 - USD 381 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 104
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Best Western, Travelocity, Hotwire, Booking.com, Orbitz, Cancelon, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your Best Western Regency House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New Jersey >
          • Morris County >
          • Pompton Plains
          Add Photo Photos
          Traveller (72)
          Room & Suite (32)
          Dining (10)
          Pool & Beach (2)
          Hotel & Grounds (63)
          Bathroom (10)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          zen269
          I would like to know how centrally is this hotel located. Is it at walkin distance to a pickup stop of the nytours hop on hop off buses? Traveling with a senior citizen so would prefer such a location.
          14 October 2015|
          Answer Show all 5 answers
          Response from Rosey S | Property representative |
          Hi Zen269, We are located in the suburbs of New Jersey about 30 miles from NYC. We are a 10 min drive to the buses that take you into Manhattan. If you have any other questions, please feel free to give us a call!
          0
          Votes
          Melissa V
          I was wondering what the fee would be if I wanted to arrive earlier than the said check in time which is 3pm. I would want to be there at 9am.
          5 May 2015|
          Answer
          Response from Greg W | Property representative |
          There would be a $30.00 early check in fee to check in at 9:00am.
          0
          Votes
          Room Tips
          "My room was on the back of the hotel and it was quiet."
          Read review
          "all rooms look at parking lot so it doesn't matter."
          Read review
          "The hallways have a mix of tile and carpet, so you can hear the wheeled luggage in the halls."
          Read review
          "Down the hall, farthest from the lobby and function room."
          Read review
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