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    BEST WESTERN Regency House Hotel

    140 State Rt 23, Pompton Plains, NJ 07444-2015
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 31
    USD 157*
    USD 126*
    USD 157*
    USD 126*
    USD 157*
    USD 126*
    Traveller (72)
    Room & Suite (32)
    Dining (10)
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    Overview

    • Excellent29%
    • Very good28%
    • Average19%
    • Poor8%
    • Terrible14%
    1 week ago
    “Good location and above average”
    27 Feb 2017
    “clean and not pricey”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (434)
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    1 - 5 of 434 reviews

    Reviewed yesterday

    This hotel really needs help in every department. One thing the buffet for our 50th reunion was delicious. The elevators didn't work. My carpeting had wet spots all over. The kitchen floor had grease on it and the cups were broken.

    Review collected in partnership with Best Western
    Thank gailmE4324HV
    Hotel's Favourite
    Reviewed 2 weeks ago via mobile

    Very nice hotel. Sits off the hi way so it was very quiet. Large spacious rooms. Unfortunately the pool was not open.room was very clean plenty of towels. Front desk clerk Toni was very nice. Would highly recommend

    Thank starfish59
    Response from Mary A, Manager at BEST WESTERN Regency House Hotel

    We appreciate your review and your positive comments about our hotel. Thanks for the compliments for our Toni. Thank you for the high recommendation.

    Reviewed 4 days ago

    the best place i ever stay the stuff is amazing front desk Jacky is wonderful person the india girl is very nice too tonny not to friendly but this ok the manager maria is very very nice i cant not wait for summer the have...More

    Review collected in partnership with Best Western
    Thank edileinev
    Response from Mary A, Manager at BEST WESTERN Regency House Hotel

    Thank you for the wonderful compliments for our staff. We try our best to deliver the most professional service.

    Reviewed 5 days ago

    Have stayed here a number of times in the last seven years visiting family in area. It's two stories but no elevator. Arrived late and was put on second floor. The hallway smelled old, musty, and just disgusting with torn and worn carpet and wallpaper....More

    Thank berghuis3
    Response from Mary A, Manager at BEST WESTERN Regency House Hotel

    I apologize for your inconveniences. Please be advised we are a Best Western Hotel, not a plus. As previously reported we do have an elevator, but it is not convenient for our guests. We do however, offer assistance with luggage to the second level. The...More

    Reviewed 1 week ago

    Our second stay here was better than the first. Lots of noise then and we would advise avoiding the weekends when this happened. The rooms were clean and sleep quality was great. The breakfast was above average with a very helpful staff. Located close (3miles)...More

    Review collected in partnership with Best Western
    1  Thank Karen T
    Response from Mary A, Manager at BEST WESTERN Regency House Hotel

    Thank you for staying with us once again and being more satisfied with cleanliness and breakfast. We appreciate your review and look forward to your future visits.

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    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 108 - USD 170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveller (72)
    Room & Suite (32)
    Dining (10)
    Pool & Beach (2)
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    Questions & AnswersAsk a question
    zen269
    I would like to know how centrally is this hotel located. Is it at walkin distance to a pickup stop of the nytours hop on hop off buses? Traveling with a senior citizen so would prefer such a location.
    14 October 2015|
    Answer Show all 5 answers
    Response from Rosey S | Property representative |
    Hi Zen269, We are located in the suburbs of New Jersey about 30 miles from NYC. We are a 10 min drive to the buses that take you into Manhattan. If you have any other questions, please feel free to give us a call!
    0
    Votes
    Melissa V
    I was wondering what the fee would be if I wanted to arrive earlier than the said check in time which is 3pm. I would want to be there at 9am.
    5 May 2015|
    Answer
    Response from Greg W | Property representative |
    There would be a $30.00 early check in fee to check in at 9:00am.
    0
    Votes
    Room Tips
    "all rooms look at parking lot so it doesn't matter."
    Read review
    "The hallways have a mix of tile and carpet, so you can hear the wheeled luggage in the halls."
    Read review
    "Down the hall, farthest from the lobby and function room."
    Read review
    "ground floor since there are no elevators"
    Read review