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Crowne Plaza Princeton - Conference Center

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210 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Fairfax, Virginia
Reviewed 2 weeks ago

I associated Crowne Plaza hotels with excellent service and facilities before this visit. I am unlikely to ever do so again. Hotel looks a bit rundown from outside but inside is better. Main reason for choosing was to use the pool which was closed. Front desk staff said we could get a voucher to swim elsewhere but was unable to...

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Helpful?
Thank tankcyril
Management response:

Dear tankcyril, Thank you for taking the time to candidly review your stay at our hotel. Upon reading your comments, we fully identify and understand your frustrations, and must sincerely apologize for your less than satisfactory experience, that has fallen short of the Crowne Plaza standard. Although the pool being out of order was completely out of our control, we...

Bedminster, New Jersey
Reviewed 2 weeks ago via mobile

My tv didn't work properly but they got that fixed in no time and all was well. The shower was very nice and was very big and can easily accommodate two people. Shopping center is just down the road with several different places to eat including Panera and 5 guys burgers.

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Helpful?
Thank petey1145
Management response:

Dear petey1145, Thank you for taking the time to review your stay at our hotel. We are happy to hear that our engineering team was able to fix your television issues promptly! We look forward to welcoming you back in the near future! Thank you again, Carlos Valerio General Manager

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

We did a road trip to New York and stopped here so we could visit the local Six Flags theme park. I chose the hotel for one reason only. The indoor heated pool. It was much to my dismay that it was closed. I had read reviews from a few weeks before and should have called, but there had been...

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Helpful?
Thank Smaycumber
Ann A, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Smaycumber, We thank you for sending along your candid, and detailed review. While we are proud to read that your stay with us was complimented by a friendly staff and welcoming property, we must deeply apologize for our pool area being out of service. We see that you decided to visit our property for that amenity, and it is...

Reviewed 2 weeks ago

This hotel has bedbugs! i woke up in the my whole body was scratching and had some bruises! the hotel staff didn't even care! they transferred me to another room that also had bed bugs! very very bad customer service!!!

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Helpful?
Thank shmulik49
Ann A, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear shmulik49, Please know that we take all guest concerns seriously and value all guest feedback as we continue to improve upon the guest experience here at the Crowne Plaza Princeton. We are disturbed to read this review as we have no records of any guest complaints regarding pests nor do we have any record of room moves for that...

Hong Kong, China
Reviewed 4 weeks ago via mobile

Staying here for business for 3 nights. Welcomed the gym and swimming pool. Breakfast was great start 630am. Staffs are friendly. Room is acceptable. Laundry and vending machines at floor level. Good happy hour. Good parking lots.

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Helpful?
Thank Edward B
Dana L, Public Relations Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Edward B., Thank you for your 5-star review in response to your most recent stay! We are elated to hear that you enjoyed your interaction with our ever-friendly staff, your room, and all of our accommodations. We hope to see you again soon!

Perkasie, Pennsylvania
Reviewed 4 weeks ago

My colleagues and I attended the CDIM conference from 21MAR-22MAR2017. On the last day, we broke down our booth, boxed it up and proceeded to the parking lot. We were struggling to carry all of the items and many people walked right past us. Wilson from housekeeping was in the middle of a project but stopped what he was doing...

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Helpful?
Thank ShannonC0505
Ann A, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear ShannonC0505, Thank you for taking the time to reach out to us via TripAdvisor! We are pleased that you received assistance from our ever-friendly staff upon leaving your conference. It is our pleasure to provide you with exceptional service. We look forward to welcoming you back in the near future! Kind Regards, Carlos Valerio General Manager Crowne Plaza Princeton

Brooklyn, New York
Reviewed 21 March 2017 via mobile

Bad service and attitude from local management. I guess I should have seen the real reviews before staying at this property. Would not recommend for families, or anyone looking for a friendly atmosphere.

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Helpful?
1Thank ushi k
Ann A, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Guest, As demonstrated in our overall hotel reviews, our property is very proud to provide outstanding service to all of our guests, regardless of their travel purpose. In order to provide a comfortable and memorable stay for everyone, there are times that our hotel will have to enforce its service policies. Although we welcome and appreciate all guests, we...

Reviewed 19 March 2017 via mobile

It all started when i complained about the steam next to my to my room the cover was off and its very dangerous for my kids, when i complained about THEY DIDNT EVEN CARE. i spoke the the general manager carlos he didnt even care about it instead he cut off my access to the lounge which i paid for...

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Helpful?
2Thank Moshe R
Ann A, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Guest, As demonstrated in our overall hotel reviews, our property is very proud to provide outstanding service to all of our guests, regardless of their travel purpose. In order to provide a comfortable and memorable stay for everyone, there are times that our hotel will have to enforce its service policies. Although we welcome and appreciate all guests, we...

Powell, Tennessee
Reviewed 13 March 2017

This hotel is beautiful. The bed was very comfortable and I slept like a log. The coffee and amenities in the room were excellent. Housekeeping was spotless. The only reason for 4 stars instead of 5 was that some of the buffet lunches left just a little to be desired.

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Helpful?
Thank Lisa S
Ann A, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Lisa S, We sincerely thank you for taking the time to provide your positive review. It is great to hear that you enjoyed your visit to our beautiful property. We are elated to hear that housekeeping met your needs, and exceeded your room expectations. We hope that we have the privilege of welcoming you back in the near future!...

Ohio
Reviewed 8 March 2017 via mobile

Hello , I am a regular here at the crowne plaza hotel for business. I would like to say I'm very pleased with my stay here at the crowne plaza . I've been treated with nothing but kindness and respect . Very clean hotel . The concierge lounge is very lovely . Warner was very nice and helpful attentive of...

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Helpful?
Thank lynn2398
Ann A, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear lynn2398, We sincerely thank you for your 5-star rating! It is our pleasure to provide you with excellent service, and we’re elated to have surpassed your expectations. We are pleased that our ever-friendly staff provided you with a positive and friendly atmosphere. We are humbled by your kind recommendation, and look forward to your next visit! Kind Regards, Carlos...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled on 27 acres of beautiful wooded grounds with an idyllic lakefront and minutes from Princeton University, the newly opened Crowne Plaza Princeton offers first-class service and a wealth of amenities. Situated halfway between New York and Philadelphia, this Princeton, NJ, hotel is the ideal venue to enjoy a relaxing and productive business retreat or meeting and is within easy access of many Fortune 500 companies as well as a host of attractions, making this Princeton hotel a premier choice for all travelers. This smoke-free hotel boasts many amenities, including a heated indoor pool and whirlpool where guests can relax after a productive day. Those who like to stay fit have an array of options and can enjoy a workout in the expansive fitness center or a morning run on the scenic jogging paths. The Forrestal Grille offers casual dining in a comfortable environment. Flight, martini and wine lounge is Princeton's coolest lounge. Each of the 291 smoke-free guest rooms has many thoughtful features and most of the guest rooms offer beautiful views of the serene, campus-like setting. Guests can work productively at the spacious work station and benefit from complimentary Wi-Fi and when it is time to relax, enjoy the Crowne Plaza Sleep Advantage(R) program. This Plainsboro hotel features an IACC-approved conference center with 54 conference rooms and 37,000 square feet of meeting space, including a 360-seat amphitheater. ... more   less 

Additional Information about Crowne Plaza Princeton - Conference Center

Address: 900 Scudders Mill Rd, Plainsboro, NJ 08536-1607
Region: United States > New Jersey > Plainsboro
Price Range: $144 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Princeton - Conference Center 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Wyndham Princeton Forrestal Hotel Plainsboro
Wyndham Plainsboro
Plainsboro Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Princeton - Conference Center staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Crowne Plaza Princeton - Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go soewhere else”
tankcyril, 13 Apr 2017 | Read review
“Ask for a higher floor away from the elevator”
176reneew, 9 Nov 2016 | Read review
“Select a room which includes breakfast if you are a breakfast eater. The selection is good also an omelet station during the work week”
CW341, 18 Sep 2016 | Read review
“They have "Quiet Zone" rooms, for extra sensitive, complimentary fruits in the lobby, which they do not announce”
  • nice corner and lighting
  • the chair was very comfortable
  • plenty of space
  • we woke up every morning to this beautiful view
  • slow draining sink
kbiscuitt, 7 Aug 2016 | Read review
“If you want to use the pool ask for a room on that side so you won't have to walk by the lobby or bar in your bathing suit. ; )”
kjoslynk, 26 Jul 2016 | Read review
5 of 5