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All reviewsfront desk stafflong stayrutgers universityfree wififull size fridgehome away from homegreat stayconvenient hotelrooms are cleancomfortable staythe general managershuttle servicekitchenettepansaliciawalmartrite
A little run down. The sink is outside the bath/toilet closet but you can't be at the sink and have someone enter or leave the bathroom. Staff was pleasant. No restaurant or bar. The area was nice and quiet.More
Response from 00esa, General Manager at Extended Stay America - Piscataway - Rutgers UniversityResponded 4 September 2017
Thank you for your feedback. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are...More
I stayed just one night. I arrived after 11:00pm tired and ready for bed after a long day on the road. The desk help was really friendly and efficient. The room was super clean, spacious and had everything you would expert from type of hotel....More
Thank Neal M
Response from 00esa, General Manager at Extended Stay America - Piscataway - Rutgers UniversityResponded 29 August 2017
Neal, thank you for your stay at Extended Stay America and for taking the time to review our hotel. We are so glad to read that you liked our front-desk service, convenient location and your well-appointed room as well. However, we are sorry that you...More
So... First world problem rant ahead. Strap in....
We ended up not staying here after our 5 hour road trip. We checked in and the lobby was pretty run down. Paint chipping off of the door and it smelled faintly of stale cigarettes. Trying to...More
Response from 00esa, General Manager at Extended Stay America - Piscataway - Rutgers UniversityResponded 21 August 2017
Lexi, It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More
This was our second stay here. It seems that the place has deteriorated in the last year. The employees are nice, that didn't change. Nevertheless, The room wasn't ready for us. No linen for the sofa bed, no kitchenware. When you arrive late tohse things...More
Response from 00esa, General Manager at Extended Stay America - Piscataway - Rutgers UniversityResponded 19 August 2017
Thank you for being our guest once again. We are disappointed to know we failed to impress you and were unable to meet your expectations. We would also like to inform you that as per our brand standards kitchenware is available at the front desk...More
Although the people are nice, this is an odd place and I will not stay here again.
First, the desk chair was broken. When I asked for a new one, one of the employees brought me to a shop room and asked me if I...More
Response from 00esa, General Manager at Extended Stay America - Piscataway - Rutgers UniversityResponded 15 August 2017
Patrick, thank you for being our guest. I am sorry your room did not have the amenities you desired and also regret the inconvenience you encountered with our service. Our team's first priority is exceptional service, and we obviously missed the mark. I will share...More