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Holiday Inn Express Paramus

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Traveller (58)
Room & Suite (47)
Dining (5)
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Overview
  • Excellent29%
  • Very good41%
  • Average21%
  • Poor5%
  • Terrible4%
Travellers talk about
“room was clean”(25 reviews)
“busy highway”(14 reviews)
“cookies”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Paramus
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Paramus
Special Offer: Book Direct and Save
Hotel deals
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Nearby Hotels
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Reviews (200)
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191 results
Traveller rating
58
74
40
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9
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LanguageEnglish
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58
74
40
10
9
Show reviews that mention
All reviewsroom was cleanbusy highwaycookiespancakesnew yorkpancake machinefront desk staffbe carefulcomplimentary continental breakfastlow ceilingsupon requestvalued gueststate highwayusb outletscars and trucksfresh fruitmain lobby
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1 - 5 of 191 reviews
Reviewed 1 week ago via mobile

Horrible customer service! Maria the manager is rude, I cannot believe she even has this job. I explained to her that one of her front desk agents had promised us 1 thing and then it wasn't being honored. She asked who I spoke with and...More

Thank Christy W
Hotel's Favourite
Reviewed 6 December 2017 via mobile

This hotel has a central location and is easily accessible. If you don't want to enter on and off of Route 17 you can use a back entrance off of Fairview Avenue. The overall building in the overall room is our old but they have...More

2  Thank EH-from-Hawaii
Reviewed 3 weeks ago

Convenient location but noisy. Slightly worse than the average Holiday Inn Express in cleanliness and fit and finish. The price reflects the quality though, so it is an affordable place to stay. This place fits the bill if you're looking for convenience and not a...More

Thank RZ-23
Reviewed 24 April 2018

We needed a one night stay with an early departure. This hotel met the basics. The room was clean and quiet. It could use some work on things like minor peeling paint, but not enough to affect the stay. I'm reluctant to fully recommend it...More

Thank NewYorkSoos
Response from IHGService, Guest Relations Manager at Holiday Inn Express ParamusResponded 9 May 2018

Hi NewYorkSoos, Thank you for choosing to stay with us. I am happy to hear our accommodations met your needs and that you acknowledged the clean and quiet room. I am sorry about the issues you encountered with the rates but I am glad this...More

Reviewed 21 April 2018

My parents required an accessible room for a recent stay in New Jersey. We were so pleasantly surprised at the amenities and extra attention we received at the Holiday Inn Express. 1. We had the use of a wheelchair for the entire length of the...More

Thank Kimberly B
View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 136 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 136 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (58)
Room & Suite (47)
Dining (5)
Pool & Beach (1)
Questions & Answers
Ask a question
Rochelle A
7 May 2015|
AnswerShow all 4 answers
Response from Maria C | Property representative |
Dear Guest, Thank you very much for contacting us. If you do not have a car there is a NJ Transit bus #163 from Garden State Plaza Mall that you could take to 42nd and 8th Port Authority. The bus far is about $8.50 round... More
0
Votes
Danny B
6 January 2015|
Answer
Response from kayeteekaye | Reviewed this property |
Cab service should be no problem due to the proximity to the city.
0
Votes
Danny B
6 January 2015|
AnswerShow all 3 answers
Response from Sharon H | Reviewed this property |
I had a car rental, but there are many cab companies in the area. I had used Paramus Limo many times and they were excellent 855-887-2947
0
Votes
Room Tips
"In the back away from the highway"
Read review
"get room at the far end from the lobby. it is away from busy route4."
Read review
"Rooms toward the back of the building will be more quiet since they are away from any Route 17 traffic noise."
Read review
"I'd ask for the back, away from the highway"
Read review
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