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All reviews lincoln tunnel the bus new york shuttle service times square free breakfast outdoor pool the holiday inn yogurt free parking breakfast room into nyc port authority public transportation per person late at night hotel shuttle
We checked in slightly earlier than the official time but as I have senior status with the IHG chain this is one of my privileges. The non uniform wearing member of staff who checked me in was unwelcoming in the extreme. I have been in...More
I have to say I enjoyed my stay at the holiday inn express. I will start with I'm extremely glad I called the day before to confirm my reservations. I spoke with Darryl and Sam. Very professional with my phone conversation with both of them....More
Thank Angelo M
Response from FrontDesk_GM, General Manager at Holiday Inn Express North Bergen - Lincoln TunnelResponded 2 July 2018
We're delighted you enjoyed your stay at Holiday Inn Express North Bergen and that Darryl and Sam made you feel welcome. It's wonderful to hear that you had a restful visit and that your girls had fun in the pool. Thank you for...More
I have never experienced and witnessed bad customer service like this a day in my life. First coming into the hotel I seen the lady with the glasses, was told later that she was a manager, yell so loud at one of the housekeeping employees...More
Response from holidayinnlincol, Hotel Manager at Holiday Inn Express North Bergen - Lincoln TunnelResponded 3 weeks ago
Dear Valued Guest,
Greetings from the Holiday Inn Express, North Bergen.
We are very much concerned with your feedback.
Our apologies for the bad experience.
Our endeavor is to offer a nice stay to all our guests but failed this time.
Actions shall be taken...More
My advise is to avoid this place at all costs. I caught live bed bugs in their room and asked to be moved and room inspected. What they did? They kicked me out of the hotel! New York and surrounding areas were sold out and...More
2 Thank alexkgtu
Response from IHGService, Guest Relations Manager at Holiday Inn Express North Bergen - Lincoln TunnelResponded 23 October 2018
Thank you for taking the time to leave us feedback. I only want a pleasant experience for our guests, and I am sorry to learn yours turned out to be disappointing. I have shared your comments with the hotel management as reference for...More
Staff was friendly and even though there was a screw up with my reservation they still remained pleasant to deal with even though I was not.
Only thin blankets in the room had to ask for more.
Turned on the heater and it stunk up...More
Thank Charles W
Response from IHGService, Guest Relations Manager at Holiday Inn Express North Bergen - Lincoln TunnelResponded 20 October 2018
Hi Charles W,
Thank you for staying with us. I am glad to read that our location was convenient for your needs. I also appreciate the high rating that you gave us in terms of staff service.
I regret to read any inconvenience you had...More
The Holiday Inn Express offers a first-class hotel experience in the heart of the New York Metro area. This North Bergen hotel is minutes from New York University, Continental Airlines Arena, the Empire …MoreState Building, Jacob K. Javits Convention Center and Columbia University. The Newark Liberty International Airport is 10 miles away. The hotel is easily accessible from Route 1, Route 9, Route 3 and the New Jersey Turnpike. Newark Penn Station is also close to the hotel. Manhattan and New York City are minutes away via the Lincoln Tunnel, Holland Tunnel and George Washington Bridge. Greenwich Village, Madison Square Garden Arena, Times Square and Broadway are also nearby. This North Bergen hotel features a daily free, hot, Continental breakfast buffet. Additional amenities include free local calls, free weekday newspaper and free coffee. Guests will also enjoy the 24-hour exercise room and outdoor pool. Business travelers will appreciate conveniences like free high-speed Internet access in the room and access to copy and fax services. Our meeting room can accommodate up to 20 people for most events and business functions. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from sedgwick1996 | Reviewed this property |
We used the New Jersey public shuttle. It was $3/person and left every 15 minutes from in front of the Super 8 motel in North Bergen and dropped at 42nd street port authority which is right there by Times Square. It also... More
We used the New Jersey public shuttle. It was $3/person and left every 15 minutes from in front of the Super 8 motel in North Bergen and dropped at 42nd street port authority which is right there by Times Square. It also returned every 15 minutes. Worked great for us! The hotel shuttle only has maybe 10 times it goes and returns and it was $15/person.