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All reviews on demand room was clean shuttle service restaurant staff air train an early flight free parking new york stayed here for one night next morning front desk staff restaurant bar connecting flight short stay parking lot penn station airport
We stayed here one night just to be close in our travels to New York City. Not a bad place for just a quick rest before we took off to New York. Nothing fancy, nothing bad, nothing to be excited about.
After struggling to find this place (construction and GPS had me lost), I felt very welcomed with such a pleasant reception. I chose this hotel due to it being conveniently located to NYC. Free parking was also very appealing to me. I was able to...More
I often stay at this hotel and enjoy the free shuttle service, which makes my trip hassle-free. The hotel needs an upgrade in decor. It has a gym, restaurant/bar and small business center. Staff is fairly friendly (at least most who I have dealt) with....More
I had a change of schedule and it’s so inflexible and doesn’t allow any changes! No refund no transfer. As a business traveler, things do change. The hotel staff doesn’t seem to understand this at all. The conversation with them was very rude not unhelpful....More
Response from IHGService, Guest Relations Manager at Holiday Inn Newark AirportResponded 1 week ago
We always hope that our guests will enjoy a pleasant stay and it is certainly with dismay to learn that your visit was not as you expected. I am sorry the service you encountered surrounding your reservation was anything less than exceptional. I...More
Arrived late to the hotel and checked in. The room was nice and a decent size. The bar had a good selection of beers on tap and we drank a few before bed_
The next morning my colleague had the buffet and I had the...More
Response from Karen L D | Reviewed this property |
Because construction work is “moving interference,” this is a question you need to direct to the hotel, not reviewers. When we stayed there it was highway work between the hotel and airport that didn’t interfere at all, but... More
Because construction work is “moving interference,” this is a question you need to direct to the hotel, not reviewers. When we stayed there it was highway work between the hotel and airport that didn’t interfere at all, but it could be something entirely different now and change again or even be completed by July.