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Residence Inn Neptune at Gateway Centre

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Residence Inn Neptune at Gateway Centre
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180 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Neptune at Gateway Centre
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Showing 176: English reviews
Marlton, New Jersey
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 18 May 2015

Where to start. There were SO many things wrong with this stay. Lets start by saying they gave me the wrong key and wrong room number when I checked in. I walked into another family's room while they were there! How embarrassing for us both. When I finally get the right key and right room number I walked into a... More 

Helpful?
5 Thank m0m101
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Please accept my sincere apologies for your recent stay with us. It is our goal to ensure all our guests have a comfortable, relaxing stay with us, which we did not provide you. Unfortunately we did not have a room available to move you the evening of your stay. I have shared comments with our staff and we are addressing... More 

NY
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 April 2015 via mobile

We stayed here a few nights for a half marathon in nearby Asbury Park. It was a great location; 15 minutes to downtown AP, another 20/30 minutes to Point Pleasant via the GSP too. Room was ready for us prior to check in so we were happy for our little one. We used the outdoor patio one day fir a... More 

Helpful?
1 Thank KBNY
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Congratulations on running the Marathon! Our associates love hearing from our guests and appreciate you taking the time to review us. We are close to the beach and hope to see you back this summer. More 

VA
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 April 2015

We stayed here April 17-19th. It's conveniently located and the staff were exceptionally nice, which meant a lot to us because we didn't arrive until 1am due to unexpected delays on our end. The candy at their front desk is yummy, too! :: smile ::

Helpful?
Thank gabbagabbahey
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for taking the time to review your recent stay with us. It's always a pleasure to hear from our guests and that our staff was welcoming. We hope to see you again, we'll have candy waiting for you! More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2015

My husband and I stayed at the Residence Inn at the Gateway Centre in Neptune for the night on 4/3/15. We had never stayed there before and we were looking for a place convenient to Seabrook Village where my mother is a resident. Upon entering the property, we were impressed by the cleanliness and decor. We were greeted by Vincent,... More 

Helpful?
2 Thank Pamela T
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Vincent is a true asset to our hotel and goes above and beyond to accommodate our guests. Thank you for recognizing him and the service you experienced during your stay. We look forward to seeing you again. More 

Great Barrington, Massachusetts
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 April 2015

Great stopping point between SC & MA, very close to shops and restaurants. We were able to walk to dinner from the hotel.This is the second year that we have stayed in this hotel, both times we were fortunate to be given the one bedroom upgrade. Staff was friendly & courteous. The facility including our room was immaculate upon our... More 

Helpful?
Thank Lupinski
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for staying with again and happy to hear how you enjoyed your stay with us again. The associates do an excellent job ensuring our guests are comfortable and well fed. We hope to see you next year. More 

Havelock, North Carolina
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 March 2015

Upon arrival I was greeted by the most pleasant young man named Vincent. He had a great attitude and was very friendly. I was checked into my room promptly and was given instructions pertaining to breakfast. My room was clean and warm. I felt more at home then in a hotel. Breakfast was great. Even with all of the snow,... More 

Helpful?
Thank Mwilkins72
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you so much for the recognizing Vincent; he is a true asset to our hotel. It’s always a pleasure to hear about our guest’s experience and we hope to see you again. More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 February 2015

I stayed here two nights. Service was terrible especially management was very rude. The fan in the bathrooms were way too loud and the kitchen was dirty, so much so that there was food caked on a dish. My room smelled like boiled feet and trash. Will never stay here again. DO NOT WASTE YOUR MONEY !

Helpful?
3 Thank Lisa L
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for your candid comments concerning your recent stay with us. Please accept my sincere apology for failing to completely satisfy you. I would love the opportunity to further discuss your concerns. I can be reached at nancy.andrae@marriott.com or 732-643-9350. More 

West Chester, Pennsylvania
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 February 2015

I believe this has become my all time favorite place to stay. Traveling is a big part of my job, so I've become accustomed to the idea of being slightly off balance when I am on the road. My territory changed fairly recently (six months), and I've been staying at this hotel two or three times a month. The staff... More 

Helpful?
1 Thank MelBeSe S
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

It is a pleasure to hear your stay with us was almost like being home. The staffs takes pride in warmly welcoming our guests and ensure they can be productive when on the road. Thank you for staying with us and hope to see you again soon. More 

Dalton, Massachusetts
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 February 2015

We needed a room on a short notice. We were staying very close by at a Hampton Inn, slightly lower cost but such a disappointment we decided we had to check out and find a better place for our last night. We are now sorry we did not spend all three nights at this Residence Inn. The staff at registration... More 

Helpful?
Thank JJB105
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for taking the time to recognize Gina; she is a true asset to our hotel. It’s always a pleasure to hear from our guests and how our staff welcomed you into our home. We look forward to seeing you again. More 

Mahopac, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 January 2015

I stayed here with a friend and our kids after a show at Count Basey theatre. It was an easy hotel to find, was very clean and the staff friendly and helpful. The room was clean but the shower in the one bathroom did not drain properly and was not as clean as I would expect at a hotel. The... More 

Helpful?
Thank ColleenTrig
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for staying with us and taking the time to share your experience. Our staff enjoys interacting with our guests to ensure they have a delightful stay. I apologize for the bathroom cleanliness issue and I hope you visit us again. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Neptune at Gateway Centre

Address: 230 Jumping Brook Rd, Neptune, NJ 07753-3186
Region: United States > New Jersey > Neptune
Price Range: $160 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Neptune at Gateway Centre 3*
Number of rooms: 100
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Also Known As:
Residence Inn Neptune At Gateway Centre Hotel Neptune
Neptune Residence Inn
Residence Inn Neptune At Gateway Centre New Jersey
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Questions & Answers

Questions? Get answers from Residence Inn Neptune at Gateway Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take advantage of the breakfast buffet”
 of 5 bubbles mal, 16 Aug 2016 | Read review
“suites with the kitchen!”
 of 5 bubbles nakdaddy01, 25 Jul 2016 | Read review
“Stay in an upstairs room. We were on the bottom floor, and kids were running around above us.”
 of 5 bubbles DuckySue, 16 Jul 2016 | Read review
“Maybe ask for a room away from the pet friendly rooms”
 of 5 bubbles O642ADkevinm, 5 Jul 2016 | Read review
“Ask for a higher floor, as there will be less noise from guests at night.”
 of 5 bubbles LoverOfSeattle, 15 Jun 2016 | Read review
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