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I arrived an hour early to check in only to find out that the hotel over booked and they wanted to send me to another hotel. I had 6 people and if I had wanted to book another hotel I would have. The other hotel...More
Response from pamela b, Assistant General Manager at Residence Inn Neptune at Gateway CentreResponded 1 week ago
It is always our mission to accommodate each and every guest with room reserved unfortunate things beyond our control happens sometime. We appreciate and value all our guest and welcome any feedback they choose to offer.
We were looking for a pet friendly place to stay for a couple of nights while our house was having work done and this was the most spacious at the best price. The property seems nice. The room could use some updating. It's getting a...More
Response from Jessica V, General Manager at Residence Inn Neptune at Gateway CentreResponded 2 weeks ago
Thank you very much for your review! We hope to serve you again should you ever need hotel accommodations again in the future!
This hotel was seriously not worth the money. The furniture did not fit the bedroom -- there was so little space between the bed and the dresser, the drawers could not be used . The toilet phantom flushed the entire stay and the staff couldn't...More
First thing I went to check in the hotel and I waited 25 minutes to begin the check in process. There was no one at the front desk. While walking in there was a group of young men smoking, blasting rap music in the front....More
Response from pamela b, Assistant General Manager at Residence Inn Neptune at Gateway CentreResponded 4 weeks ago
Thank you for your recent stay with us and letting us know your experience. It is our mission to provide clean and prompt service to all our guest. Sorry we missed the opportunity to make your stay a more pleasant and memorable one. I will...More
First let me say that the gentleman at the front desk is the only reason I'd give this Residence Inn a 1 star. Worst cleaning staff probably on planet earth.
The cleanliness of this hotel is, honestly, atrocious. And I took pictures only because I...More
Response from Jessica V, General Manager at Residence Inn Neptune at Gateway CentreResponded 4 weeks ago
Thank you for your candid review of your recent stay at the Residence Inn Neptune at Gateway Centre.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept...More
USD 118 - USD 225 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Residence Inn Neptune At Gateway Centre Hotel Neptune ,
Neptune Residence Inn ,
Residence Inn Neptune At Gateway Centre New Jersey