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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Updated: Pathetic service. They commit to clean rooms every week but inspite of scheduling in advance it had not been cleaned for last 11 days.
The staff didnt mention that i need tonoay every week, now suddenly my access is revoked and being asked to...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 19 July 2017
Thank you for your feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Your comments have been shared with our housekeeping team to ensure...More
The staff is amazing. Get some groceries before you come. The water is even good even from tap and I don't drink tap. Need a car or lyft for transportation. Bed and sleeper sofa has the most room. Third floor is most quiet.More
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Thank Wagner M
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 4 July 2017
Wagner, thank you for sharing a fantastic review of Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place. We want every guest to have a comfortable stay, and we are delighted to learn this was your experience. We look forward to welcoming you...More
Quick reservation made due to death in family. Location & full kitchen were deciding factors.
Understand keeping services down to keep prices down which we are all for, so did not mind emptying our own trash or taking used towels to front desk to exchange...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 2 May 2017
We cannot apologize enough for your unpleasant experience at our hotel. Our goal is to provide a great experience for our guests with clean, comfortable and well-maintained suites and excellent service, and we truly regret falling short. Your comments have prompted our management team to...More
This is my first stay at Extended Stay America and likely my last.
. My poor experience started with Priceline express reservation that listed this facility unnamed w full breakfast included. The provided breakfast was minimal...cereal bars, cold cereal and coffee. Discovered this issue...More
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 12 January 2017
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry for your experience. I discussed your comments with the team to ensure that your experience is not repeated. Thanks to your feedback, we can continue...More
This was out 1st time staying at a Extended stay. Check in was painful, 3 parties in front of us and all had reservations issues. Our room seemed clean and nice lay out.The bathroom light did not work and the room would not warm up....More
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli PlaceResponded 6 January 2017
Thank you for providing us with details about your stay. The situation you described regarding your check-in is truly regrettable. We are very sorry for your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously...More
USD 77 - USD 118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Yes, we do. We don't have a specific weight restriction but oversized animals are accepted at the discretion of the General Manager at each property. I would think your 15 pound pooch would be more than welcome at any... More
Yes, we do. We don't have a specific weight restriction but oversized animals are accepted at the discretion of the General Manager at each property. I would think your 15 pound pooch would be more than welcome at any ESA. PGR