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The Hotel ML

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548 Reviews from our TripAdvisor Community

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Showing 543: English reviews
Reviewed 22 February 2015

We totally enjoyed ourself at our stay in this hotel. James brown was so entertaining and hilarious we just could not stop laughing. Though there are other places to eat we always made our way toTalia"s Restaurant to see our personal server.

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Helpful?
Thank Shaaxbyrd
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Shaaxbyrd, Thank you for taking the time to post to TripAdvisor about how James Brown literally brought you back to Talia’s Restaurant over and over again! James Brown, if TripAdvisor is any record of it, is one of the best servers anywhere. We are proud of our hotel, and as an independently owned and operated resort, we are proud...

Reviewed 22 February 2015

I stayed in this hotel over the period of the weekend and I have never met a more friendly attendant before. Ms. Francis Williams was very helpful throughout my stay and I appreciate her very much. I saw her when I arrived for my stay during my stay and when it was time to return from my trip.

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Helpful?
Thank ttanner2
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for your kind words for Ms. Williams. We’re always excited to hear about how our staff provides an experience for our guests that make their stay memorable! I will most certainly pass the compliment on to our management. We look forward to hosting you at The Hotel ML and CoCo Key Water Park in the future! James –...

Reviewed 19 February 2015

James Brown was sooo pleasant, attentive & just all around AWESOME!!! Best personality & sense of humor!! I'd come again just to hang with him!! He served us in the bar area & then in the restaurant, he helped our picky kids get exactly what they wanted to eat & convinced us to order the Amazing Chicken Alfredo that was...

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Helpful?
Thank KELLS1104
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

I would like to say that this isn't the first time James Brown has received an excellent compliment on TripAdvisor, and knowing James, it certainly won’t be the last. I actually wish I got as many compliments as James! He is just that sort of personality and it shows as he delights guests over and over again. I’ll be sure...

Reviewed 18 February 2015

I went from Friday February 13- 15 2015 with my Husband and our two daughters. We had ball at the water park and the DJ party. And the restaurant down stairs was amazing. The only thing was Sarurday was the water park was Crown it. I wish for ppl who are staying could get in early or stay later. Also...

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Helpful?
Thank entmommy
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

We’re glad to hear you had a great time during your stay at the CoCo Key Water Park and the Hotel ML. We do apologize for the crowds on Saturday, but due to school being on vacation that week combined with the long weekend, it’s a very busy time. Also, I was just writing about our dance party on another...

Reviewed 18 February 2015 via mobile

We arrived around 6pm. The staff very polite. I guess since there was no bell boy, valet or concierge. People were parking in check in area in all directions. Looked a gasoline station. The room was ready and clean. Went to dinner a nearby restaurant. My food was salty, but my girls meals were good. Came back to the room...

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Helpful?
Thank tony a
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to post to TripAdvisor. We’re certainly glad to hear the room was clean and that our food was delicious. We often receive compliments on it being delicious and I have first-hand experience, so I must say I agree! Chef Pat is the best. We’re sorry to hear that the guests next to you were...

Washington Township, New Jersey
Reviewed 17 February 2015

Went to the hotel and waterpark for an overnight trip. Park was small, but clean and good for younger kids. It was not terribly warm (it was zero degrees outside so I'm sure that had an impact) but kids were running around and enjoyed it. Honestly just a few hours in the evening was enough for us. The staff that...

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Helpful?
Thank Marisa L
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Marisa, Thank you for your detailed review of The Hotel ML and CoCo Key Water Resort. We’re glad to hear that enjoyed the park and that the service was fast. However, and more importantly, I’m sorry to hear that you felt it was understaffed. I want you to know that I’ll be bringing your post to the attention of...

Garwood, New Jersey
Reviewed 17 February 2015

We decided to take the kids to The Hotel ML and Coco Key for an overnight trip over President's Day. It's what you would expect - the hotel is decent; water park is much smaller than Great Wolf Lodge - but for the $289 package which includes 4 water park passes, pizza, 4 fountain sodas, and breakfast for 4 -...

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1Thank TSimitz
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to post to Trip Advisor. We’re so disappointed to hear you felt expectations must be kept modest. At our resort, we don’t strive and work in order for our guests to feel this way. Our goal is to provide an experience that makes guests want to tell their friends they should definitely come! We’re...

HOLLIDAYSBURG
Reviewed 16 February 2015

Hotel was very nice, room size, public areas, clean and comfortable. I booked my room on-line, paid in full. I understand upon arrival the hotel desk will swipe your credit card for incidentals. I travel A LOT - I'm used to a $25-$50 hold, usually drops off within 2 days. Here? I find out it's $100!!!! And now, three days...

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Helpful?
Thank Scott214
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

We’re glad to hear that our hotel was nice and the room size fit your expectations: also, that we are clean and comfortable! These are all great things. However, I want to address your concern over the incidental hold. It is a $100. We are ensuring that this information is listed under each and every rate given for the hotel....

Westfield, New Jersey
Reviewed 16 February 2015

Stopping for a night on the way back from an event to enjoy the water park. Thought staying at the attached hotel would be convenient, and reviews seemed mixed. Next time we'll stay at another nearby hotel and visit the water park separately. First assigned room was right behind the ice machines. Second room was better located, but the pullout...

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Helpful?
Thank danielh5
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Daniel, Thank you for taking the time to post to TripAdvisor about your experience at The Hotel ML and CoCo Key Water Park. I’m sorry to hear that your room was not ideal. I’m glad to see that our staff moved you, but again, I’m sorry to hear that the pull out sofa was broken. I’m happy to hear...

Reviewed 12 February 2015

The Hotel was great at accommodating all of our group's needs, and we were not the easiest group to host. We had changes last second and they were accommodating. I'd love to run it another retreat for my group in the future. From the beginning to the end, I had no major concerns or complaints.

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Helpful?
Thank Aaron H
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Dear Aaron, Thank you for taking the time to post to TripAdvisor. We’re thrilled to hear that our hotel and resort could provide your group with accommodations on all your “last second” changes! That is what we are here for!! Please don’t hesitate to reach out to our sales department as we look forward to hosting you in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel ML offers an exciting new hotel concept focused on providing unparalleled customer service in a warm and welcoming environment. Formerly the Mt. Laurel Marriott. ... more   less 

Additional Information about The Hotel ML

Address: 915 Route 73, Mount Laurel, NJ 08054-1123 (Formerly Marriott Mount Laurel)
Region: United States > New Jersey > Mount Laurel
Price Range: $138 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel ML 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Marriott Mount Laurel
Mount Laurel Marriott
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel ML staff and other travellers.
6 questions
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Questions? Get answers from The Hotel ML staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ASK for corner room”
 of 5 bubbles thomaspF4369UE, 14 Jan 2017 | Read review
“Rooms on the first floor are the closest to the water park”
 of 5 bubbles mmvelasquez, 14 Jan 2017 | Read review
“The even number rooms seem quieter.”
 of 5 bubbles eeuconsulting, 20 Dec 2016 | Read review
“Club Level rooms have beautiful hardwood floors!”
 of 5 bubbles 388bt, 6 Dec 2016 | Read review
“another hotel”
 of 5 bubbles L89MRmichellef, 3 Dec 2016 | Read review
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