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Really made a difference in the stay. The bartender Jackson is great and helped me and my wife have a great time. Really knows his stuff and is a great conversationalist. His signature drink is phenomenal.
I had the best experience especially coming into contact with Jeff the manager . It was a pleasure to meet him ... his level of customer service is beyond 5 stars that any review could give. If your looking for a great family location with...More
Thank Shanise J
Response from Andrew A, General Manager at The Hotel MLResponded 2 weeks ago
Thank you for posting regarding your recent stay with us. We are happy you enjoyed your stay. Thank you also for the kind words regarding Tim. He truly is an asset.
I recently stayed at The Hotel ML for a convention. My check in was awesome and seamless. Please allow me to point out some of your great staff members. Christian, Priscella and Mila were all incredible. I would like to thank them for all they...More
BED-BUGS, TERRIBLE SERVICE, DISGUSTING ROOMS.
DO NOT Book your wedding here! DO NOT stay here!
This place does not deserve your guests celebrating your marriage, this place does not deserve your business.
FIRST TIME I CALLED:
I called the hotel and booked a room months...More
Christian was very pleasant when we needed assistance with checking in she treated us with care.She helped us with our basic needs.she made us feel very welcomed.She made us want to return and visit their again.More
Response from Andrew A, General Manager at The Hotel MLResponded yesterday
Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. Thank you also for the kind words...More
Response from thehotelml | Property representative |
The Hotel ML takes bedbugs very seriously. If a guest informs us a room has bedbugs or if an employee feels the need to have the room checked, we have an outside professional pest control company check the room. If they find... More
The Hotel ML takes bedbugs very seriously. If a guest informs us a room has bedbugs or if an employee feels the need to have the room checked, we have an outside professional pest control company check the room. If they find any evidence of bedbugs the room is treated and placed out of order for 3 weeks and the surrounding rooms are also treated and placed out of order for 1 week. Every hotel at some point has had bedbugs and I am happy to report that presently no rooms at the Hotel ML have bedbugs at this time.