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Sheraton Mahwah Hotel

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388 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Reviewed 13 May 2015

My husband's 55th college reunion used this hotel as it's headquarters. The rooms were nice. There was, however, no refrigerator in the room. The restaurant was quite small. Small groups of classmates wanted to dine together, but the restaurant could not accommodate very many of them. We were fortunate that we were accommodated (although at 5:30 p.m.) The service was...

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Helpful?
Thank Susanne B
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Susanne B, Thank you for sharing your comments and suggestions. We host many class reunions and appreciate the opportunity to serve the large groups that come to enjoy our hotel. We will look for ways to improve the services and facilities as recommended. We hope to be of service again in the future. Thank you!

Toronto, Canada
Reviewed 29 April 2015

I stay here once a year for business trip. Must say that the hotel has some excellent staff, and the rooms are kept very clean. It could do with a bit of refreshing on the club floor, in terms of the rooms, as they seem somewhat dated. The attendant in the club lounge, Makeeda, does an excellent job. They do...

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Helpful?
Thank RayToronto70
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear RayToronto70, Thank you for your review! We appreciate the positive comments about the staff and hotel cleanliness. We are working to update the guest rooms as suggested. We will pass your compliment along to Makeda, Club Lounge Attendant. We are looking for a solution to provide faster HSIA at a good value. Thank you and we look forward to...

Danbury, Connecticut
Reviewed 8 April 2015

Stayed here for one night for a wedding in March...Hotel was clean and spacious... not much in the immediate area, but very convenient to the highway and within a few minutes drive of restaurants... would stay again.

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2Thank Amy P
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Amy P, Thank you for choosing Sheraton Mahwah Hotel and taking the time to write a review. Our location is very convenient to 3 major highways. We appreciate you noticing how clean our hotel facilities are kept! We look forward to welcoming you back soon! Thank you!

Stockholm, Sweden
Reviewed 12 March 2015

well managed clean friendly and spacious hotel with good pool and gym facilities. Good size rooms, ,soft fresh bed linen and pillows, excellent amenities, in a large high floor room facing south and west. Great views from the elevators,and a nice restaurant with good choice of beer and wines, and well prepared food ( good quality not Michelin Star but...

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2Thank combebelle
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear combebelle, Thank you for choosing Sheraton Mahwah Hotel and for sharing your lodging experience. We appreciate your positive comments about the staff, facilities and services. Our hotel is a unique 22 story hotel with spectacular views of the Ramapo Mountains! Our culinary staff appreciates your kind words and comments about the hotel Food and Beverage Services. We look forward...

New York
Reviewed 9 March 2015

I stayed at the Sheraton Mahwah on Saturday. I live nearby, but wanted to have my daughter and her friends be able to swim and have a little sleepover for my daughters birthday. I won a certificate for a free night, and thought this would be the perfect way to use it. I let the sales manager know that this...

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2Thank BabyDan
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear BabyDan, Thank you for choosing the Sheraton Mahwah Hotel. Our hotel offers great amenities for a weekend family getaway! We appreciate your positive comments about the hotel facilities, services and staff. We look forward to welcoming you back soon! Thank You!

Saratoga Springs, New York
Reviewed 9 March 2015 via mobile

I stayed here on a business trip to NYC. I didn't want to stay in the city but wanted to be close enough to get there at my convenience the following morning. It was easy to get to and certainly easy to locate. I checked in a little late which was no problem at all. The thing I remember the...

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Helpful?
Thank HowieBantos
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Thank you for choosing Sheraton Mahwah Hotel! We appreciate you taking the time to share your lodging experience. Our Sheraton Sweet Sleeper Bed is an industry leading sleep experience. Thank you for sharing your Breakfast Buffet comments we will consider your suggestions to enhance our value to our customers. Thank You!

Liberty, New York
Reviewed 28 February 2015

The hotel rises like an obelisk amidst the rural countryside. It appears as if a Manhatttan skyscraper has journeyed across the Hudson to see the country. Having driven by on the Thruway for many years, I've always wondered what it looked like on the inside. The atriuim is quite imposing, affording views skyward to the building's heights. I stayed on...

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Helpful?
Thank Celtichief
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear CeltiChief, Thank you for choosing Sheraton Mahwah Hotel! We appreciate the positive comments about our hotel facilities, great views, friendly staff and services. Our apologies for the noise problem experienced. We look forward to welcoming you back soon!

New York City, New York
Reviewed 23 February 2015

The hotel looks great, Food in the hotel restaurant is OKish, breakfast is decent. Room service is quick and friendly, hot food was bad, salads were quite good. VIP lounge on the top floor was cozy, with decent snacks, staff friendly. Liked it - will definitely come back.

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Helpful?
Thank Roman K
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Roman K, Thank you for choosing Sheraton Mahwah Hotel. We appreciate your positive comments about our food, friendly staff and Club Lounge Services. We strive to provide a great value experience to our Club Floor Guests. We look forward to welcoming you back soon!

Brooklyn, New York
Reviewed 23 February 2015 via mobile

I was1night in the Hotel and the Heat in my room was not working!!! The walpaper is peeling! The windows was not clean inside and out side. Bad custmer service!! But i had a nice view!! ..... ...... . . . . . . . . . . . . . .

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1Thank YSDESIGN
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear YS DESIGN, Thank you for choosing Sheraton Mahwah Hotel! Our apologies for not providing a goo dhotel experience. We have replaced the heatin unit and addressed the cleanliness and condition of your room. We have great views in all 225 rooms, thank you for your positive comment! We look forward to welcoming you back soon.

Reviewed 10 February 2015

Beautiful hotel near a lot of great attractions, and palasades mall. We even went in the winter time and the kids loved the indoor swimming pool. Great view from the rooms. and the price was very reasonable.

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1Thank Raymond S
Richard G, General Manager at Sheraton Mahwah Hotel, responded to this review

Dear Raymond S, Thank you for sharing your hotel experience We appreciate your postive comments on our great location, value, hotel views and indoor pool. Our service team works hard to ensure our guests have an enjoyable lodging experience. We look forward to welcoming you back soon. Thank You,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Mahwah Hotel is located 40 minutes outside New York City and convenient to Newark Liberty International Airport. We overlook the majestic Ramapo Mountains with easy access from Route 17, 287 and the NY State Thruway. We offer 100 acres of landscaped grounds, free covered parking with temperature controlled skywalk, free basic high speed internet and indoor heated pool and whirlpool. ... more   less 

Additional Information about Sheraton Mahwah Hotel

Address: 1 International Boulevard, Route 17 North, Mahwah, NJ 07495
Region: United States > New Jersey > Mahwah
Price Range: $166 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Mahwah Hotel 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Sheraton Mahwah
Mahwah Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mahwah Hotel staff and other travellers.
1 question
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Questions? Get answers from Sheraton Mahwah Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are other hotels of quality within 5 minutes drive.”
 of 5 bubbles JosephS87, 1 Dec 2016 | Read review
“At a different hotel”
 of 5 bubbles gojushiho, 26 Oct 2016 | Read review
“Don't book here!”
 of 5 bubbles HHandMM, 19 Sep 2016 | Read review
“For very little extra over the price of a standard room, go for the club floor.”
 of 5 bubbles BRLTHREE, 18 Sep 2016 | Read review
“always get a high floor with mountain view.. It is the best thing when the sun comes up and when the sun does down”
 of 5 bubbles 194jaij, 6 Sep 2016 | Read review
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