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Sheraton Mahwah Hotel

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Sheraton Mahwah Hotel
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403 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Reviewed 2 days ago NEWvia mobile

I have been booking stays at the Sheraton Mahwah for years. It's proximity to the great shopping places in Paramus make it very convenient to stay at; as well as easier access to Newark International Airport. The staff at the Hotel are all great. Equal to Five Star Properties I have greatly enjoyed. Today I was very pleasantly surprised to...

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Helpful?
Thank Lawrence W
New York
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

My husband and I used to travel here on business before moving to the area. When we go into NYC or NJ for a show we always stay here for the evening. We could not be more happy with the service. We are always greeted promptly and the staff is always happy to see us. Danashia the front desk supervisor...

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Helpful?
Thank Tammy Jo O
About Hotel's Favourite Review
Lisa M, Front Office Manager at Sheraton Mahwah Hotel, responded to this review

Dear Tammy Jo O, Thank you for staying with us at the Sheraton Mahwah Hotel! Danashia is wonderful at making our guest feeling like apart of our family! She strives at making sure our guest feel right at home. We look forward to seeing you again soon! Thank you Lisa M

Reviewed 1 week ago via mobile

We went for a romantic weekend and had a wonderful time. From check in to check out. The place was fantastic and the service was great. Our view was fantastic. We are looking forward to going back very soon.

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Thank Latia J
Reviewed 1 week ago

I love this hotel. I stayed here a few times, mostly for weddings. There is ample parking and it is pretty easy to get to. The rooms are decent. The hotel itself is very nice and I have always had a positive customer service experience.

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Thank TravelEnthusiast2010
Reviewed 2 weeks ago

My daughter and I stayed here in February. Highly recommended place to stay! Most comfortable mattress and linens. Nice setup of room. No fridge or microwave. Very clean and everyone was so helpful! Reasonably priced! I asked about places to eat and the front desk girl handed me some menus of great places to eat and places that deliver.. There...

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Thank Zeeb128
Mahwah, New Jersey
Reviewed 2 weeks ago

We had to reserve a meeting room last minute for several large groups - and we changed the schedule around after making the reservation. The sales staff was very accommodating and handled our arrangements professionally and politely. Everyone involved was very helpful and the meetings went off without a hitch.

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Thank CAP661
Oxford, United Kingdom
Reviewed 18 February 2017

This was my second and most likely my last stay at this hotel. I was placed in an adjoining room and after a disturbed sleep on night one, I asked if I could be moved. I could hear my neighbour sneeze, use the bathroom and the TV! I was told that the hotel was full and therefore I could not...

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2Thank Punam71
New York, New York, United States
Reviewed 13 February 2017

I ended looking for a 1 night stay in the north of NYC, after looking for where I could comfortably stay... I came across this location. This a huge beautiful hotel with all amenities, including a pool. This is an amazing resort in this location, with a very reasonable price.

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Thank MeetMeInNYC
Reviewed 8 February 2017 via mobile

Lives up to Sheraton brand name. Ecstatic view, great scenic view. Well connected by metro rail connectivity to New York.Too far from the city. Staff can be more polite and helpful. Not Recommended for family stay.

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Thank Vikas Y
Lisa M, Front Office Manager at Sheraton Mahwah Hotel, responded to this review

Dear Vikas Y, Thank you for staying with us at the Sheraton Mahwah Hotel and the nice comments about the view! I would like to speak to you further about the staff. Please contact me at lisa.mezzanotte@sheratonmahwah.com I look forward from hearing from you. Thank you. Lisa M

NJ
Reviewed 7 February 2017

Insensitive morons at the front desk. A restaurant that is a joke. Worst hotel parking I've seen in years. Paper thin walls allowing your next door neighbor to fulfill their voyeuristic fantasies. Way below acceptable food quality and pricing from room service. A gym that is acceptable but way too small for the size of the hotel. Dated interior. Just...

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1Thank euclid01
Robert C, Front Office Manager at Sheraton Mahwah Hotel, responded to this review

Dear Euclid01, Thank you for staying with us at the Sheraton Mahwah Hotel and my apologizes about your visit. I would like to discuss your Experience in the hotel . Can you please contact me at Robert.carvajal@sheratonmahwah.com I look forward to hearing for you. Robert C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Mahwah Hotel is located 40 minutes outside New York City and convenient to Newark Liberty International Airport. We overlook the majestic Ramapo Mountains with easy access from Route 17, 287 and the NY State Thruway. We offer 100 acres of landscaped grounds, free covered parking with temperature controlled skywalk, free basic high speed internet and indoor heated pool and whirlpool. ... more   less 

Additional Information about Sheraton Mahwah Hotel

Address: 1 International Boulevard, Route 17 North, Mahwah, NJ 07495
Region: United States > New Jersey > Mahwah
Price Range: $186 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Mahwah Hotel 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Sheraton Mahwah
Mahwah Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mahwah Hotel staff and other travellers.
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Questions? Get answers from Sheraton Mahwah Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going to stay here, unless you need an adjoining room - ask for one which is NOT adjoining. Noise levels are very high.”
 of 5 bubbles Punam71, 18 Feb 2017 | Read review
“Ask for an Upgrade and/or the Club Level.”
 of 5 bubbles , 19 Jan 2017 | Read review
“There are other hotels of quality within 5 minutes drive.”
 of 5 bubbles JosephS87, 1 Dec 2016 | Read review
“At a different hotel”
 of 5 bubbles gojushiho, 26 Oct 2016 | Read review
“Don't book here!”
 of 5 bubbles HHandMM, 19 Sep 2016 | Read review
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