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Candlewood Suites Jersey City

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490 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Walnut Creek, California
Reviewed 23 October 2013

Since this is a "suite", there is no room service for stays under one week. We actually preferred it that way - I am perfectly capable of making my own bed, but if I needed new towels, I had to physically go to the front desk to swap them myself. For the price we paid for our stay, I'd expect...

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Helpful?
4Thank chaosreins
IHGCare, Guest Relations Manager at Candlewood Suites Jersey City, responded to this review

Dear chaosreins, Thank you for your stay and leaving us a review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry for letting you down on some aspects of your stay. Though we would prefer you had a better experience at our hotel, we...

New Delhi
Reviewed 13 October 2013

First things, its really expensive for the things that it offers. No breakfast, only weekly clean up of the rooms(that too for me it was biweekly), you cannot charge the rates that better brands and hotels charge.They do offer cupboard(kind lof local limited grocery store), however it is expensive. Though it should be subsidized, but its at the same rate...

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Helpful?
3Thank Siddharth B
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay with us and for providing your feedback. Our hotel is an extended stay hotel and offers housekeeping on a weekly basis in order to provide privacy to our guests. You mentioned that we charge the same rates as the other hotels in the area which is not accurate. You would pay at least $60...

New Delhi, India
Reviewed 11 October 2013

I stayed for a month at the Candlewood Suites during my business trip to new york. It is the most economical option around new york. Since it is located near PATH trains one can easily reach new york and journal square for indian food. Suites Includes a small kitchen which is very convenient for cooking your own food during the...

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Helpful?
3Thank Madhur21Jain
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay with us and for sharing your feedback. We hope to see you again soon.

New Hampshire
Reviewed 28 September 2013

We stayed two nights at the Candlewood Suites visiting family. As it is extended stay there is no housekeeping. The rooms were adequate though an odd smell of some sort of disinfectant. For the price, however, I really can't complain. Much cheaper than Manhattan which is very close and much less that the usual hotels in Jersey City. Not too...

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Helpful?
2Thank moirnh
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay at our hotel and for providing your feedback. We hope to see you again soon.

Brockton, Massachusetts, United States
Reviewed 27 September 2013

I chose this hotel for the location. The room wasn't bad, but there is a distinct smell in the room. I found the hallways very dark and the carpets weren't very clean. The bathroom is decent and large. I didn't find the neighborhood that convenient. Also, the front desk staff isn't very helpful. We didn't have any issues with the...

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Helpful?
2Thank Elaine O
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay at our hotel and for providing your feedback. I noticed that you mentioned that the front desk staff was not that helpful. If you would like to discuss this further I would be more than willing to do so in order to find ways to improve our customer service. Please feel free to contact...

Melbourne, Australia
Reviewed 25 September 2013

The hotel is in a nice, safe neighbourhood and only a few train stops from places like Greenwhich village, SoHo and Wall Street. There are a few decent restaurants in the area and a mall nearby. The room seemed clean on arrival but upon closer inspection it was not (there was hair all over the room). In addition, too many...

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1Thank 0Difly0
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay with us and for providing your feedback. Regarding the housekeeping service, you stated that your room was not cleaned during your stay. We are an extended stay hotel that provides housekeeing 1 time per week if you are staying 7 nights or more and do not service the suite if you are staying 6...

Hyderabad, Andhra Pradesh, India
Reviewed 24 September 2013

I stayed here for 3 weeks. All my colleagues who visited Newyork for extended stay have booked the same hotel in the past. The room is decent with a kitchen. There is no Complimentary Breakfast . Free WIFI is available but the internet speed is very slow (download speed less than 1 Mbps). I have experienced frequent interruptions and reported...

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Helpful?
Thank Sanjeeva Reddy P
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent 3 week stay with us and for providing your feedback. I understand your concern with not being able to box and tape your fedex package at the hotel so you could ship it off. We will keep that in mind and start keeping a supply of packing tape.

Ware, Hertfordshire
Reviewed 22 September 2013

A good sized room suite ideal for exploring New York but without the noise as the hotel is located in Jersey City. It's opposite Manhattan so you get a great view of the skyline, especially at sunset, from the waterfront walkway 2 mins from the hotel. It's located about 10mins walk from 2 PATH train stations which get you across...

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1Thank Duffers1978
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for yoru recent stay with us and for providing your feedback on your stay. We hope to see you again soon.

Panama City, Florida, United States
Reviewed 6 September 2013

Great location easy to get in and out of the city using nearby PATH trains. Includes a small kitchen which is super convenient for saving on food cost during your stay. Just be aware that the housekeeping is weekly (not daily like a normal hotel) and the Candlewood Cupboard has very limited items (think frozen dinners and canned soda). Also...

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Helpful?
3Thank Crystal8j
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay with us and for providing your feedback. In regards to the shuttle van not being in service during your stay I would like to appologize for that inconvenience. The shuttle was having a major service done to it in order to keep it in safe operating order for our guests. We hope to see...

Littleton, Colorado
Reviewed 29 August 2013

We were very happy with our room: Queen bed and standard amenities, with a surprisingly large bathroom...all very up to date. This is much more room for the money than we could get in Manhattan, yet the area, surrounded by office buildings along the Hudson, was quiet and relaxing at night. The PATH station is a short walk away (or...

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Helpful?
2Thank Bob S
gmcandlewoodjc, General Manager at Candlewood Suites Jersey City, responded to this review

Thank you for your recent stay with us and for providing your feedback. It is our goal to have all of our guests leave 100% satisfied with their stay. We hope to see you again soon.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come and experience our new Comforts of Home bedding collection.The Candlewood Suites Jersey City is the only all suites hotel in the heart of the financial district of Jersey City, 214 suites, 8 floors, conveniently located near Harborside Financial Center, Exchange Place and Newport Financial Center. If New York City is your destination, the hotel is conveniently located between Exchange Place and Pavonia Path Stations. These trains will take you directly to midtown or lower Manhattan. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Work off some stress in our fitness center or visit our Candlewood Cupboard. Whether your trip is for business or pleasure, our hotel can offer you the best value in the Jersey City and New York City area.Check out our special 'City Pass Package', which focuses on making your New York vacation more affordable. ... more   less 

Additional Information about Candlewood Suites Jersey City

Address: 21 Second St, Jersey City, NJ 07302
Region: United States > New Jersey > Jersey City
Price Range: $222 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jersey City 2.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Candlewood Suites Jersey City Hotel Jersey City
Candlewood Jersey City
Jersey City Candlewood Suites
Candlewood Suites Jersey City New Jersey
Hotel Style:
#3 Romantic Hotel in Jersey City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Jersey City staff and other travellers.
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Questions? Get answers from Candlewood Suites Jersey City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All view the same.”
30jeanpierrep, 17 Apr 2017 | Read review
“When we make our reservation I ask for a ground floor room & we have always gotten one.”
Y8013FQbilla, 15 Apr 2017 | Read review
“Ask for a room with a view and take top most floor if possible as tall buildings all around block some view.”
Tryamit, 10 Apr 2017 | Read review
“Ask for a Hudson side so you can see the New York City view.”
frana945, 5 Apr 2017 | Read review
“Request the side not on the light rail”
kasperific, 13 Mar 2017 | Read review
5 of 5