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Grand Cascades Lodge

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Traveller (679)
Room & Suite (159)
Traveller (679)
Room & Suite (159)
Pool & Beach (83)
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About
Location
Cleanliness
Service
Value
Experience Grand Cascades Lodge, the NY metro area's newest and most luxurious resort hotel. Ideally situated in the scenic mountains of northwestern New Jersey and just 47 miles from Manhattan, this elegant retreat offers spacious designer guest rooms with gourmet kitchens, fireplaces and balconies. World-class amenities include a distinctive Biosphere Tropical Pool Complex, the luxurious Reflections Spa, six award-winning golf courses, an 18-hole grass putting course, 4-star Restaurant Latour, 3 indoor/outdoor heated pools, meeting and conference rooms, on-site pro shop, gift store and more.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Golf Course
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Breakfast Available
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
Getting there
Morristown Municipal Airport42 km
Stewart Airport54 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
2,055Reviews
712Photos
27Q+A
100Room tips
Traveller rating
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  • English
Show reviews that mention
This is my second stay and my parents also. I had read some of the negative reviews and I honestly don't get it. The biosphere pool is amazing and we did a lot of the family activities which were great. Our food at Kites was delicious. Staff was super friendly. Room was clean. I
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Response from Crystal S, Guest Relations Manager at Grand Cascades Lodge
Responded yesterday
dsolivan, Thank you so much for leaving a review. We are very happy you gave us a chance :) Can't wait to see you and your family come back! Cheers, Nicole Sisco Guest Experience Specialist
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GOOD: Nice looking hotel, well-decorated for holidays, beautiful grounds, rooms were clean and maintained, family-friendly, ample parking, close to their other hotel for a change of scenery. Tried the Tavern and the Bistro restaurants - both good.

SAD: Staffed by very young peop
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Response from Crystal S, Guest Relations Manager at Grand Cascades Lodge
Responded yesterday
NYRanders1994, Thank you so much for taking the time to leave a review. GOOD: we do take cleanliness and holiday spirit seriously, we are glad you noticed! :) SAD: I appreciate you bringing this to our attention, I will make sure this information is passed on to the appropriate party so this does not happen again. BAD: This is unacceptable and so unsafe, I will make sure this is first priority for maintenance. MAD: Unfortunately pancakes aren't on the menu at the Crystal Tavern but they are available at the Kites Restaurant in Minerals Hotel. As for the microwaves we did remove them from the rooms a couple months ago due to guests burning items and fire alarms going off. I apologize if there was any confusion. If you could please reach out to me directly nsisco@crystalgolfresort.com. Warm regards, Nicole Sisco Guest Experience Specialist
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I wanted to take the time to let you know how pleased my wife & I are with our recent stay at Crystal Springs. Starting with Nicole Lynch & Jenna Giaquinto, they both did a fantastic job coordinating our 1st family Thanksgiving Dinner away from our home. The Wine Cellar Dinner wa
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Response from Crystal S, Guest Relations Manager at Grand Cascades Lodge
Responded 6 days ago
Mark C., Thank you you so much for taking the time to leave a review. It was an absolute pleasure hosting you and your family, we look forward to your future stay with us! Happy Holidays :) Cheers, Nicole Sisco Guest Experience Specialist
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Overall great stay! All of the staff and personnel always greeted us, and were always very helpful! Definitely recommend the wine cellar, tour and the couples massage... it was a much needed get away!
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Response from Crystal S, Guest Relations Manager at Grand Cascades Lodge
Responded yesterday
ajmjr2014, Thank you for the kind review! we hope you come and stay with us again :) Cheers, Nicole Sisco Guest Experience Specialist
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The hotel makes for a nice weekend getaway. The rooms with 2 queen beds are a little outdated (carpeting is worn out and walls need fresh paint). In contrast, the one bedroom suites are spacious and look much cleaner - worth the extra $50 a night. If you book a room with 2 que
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Response from Crystal S, Guest Relations Manager at Grand Cascades Lodge
Responded 6 days ago
CCM0518, Thank you for taking the time to leave us a review. We take all of this feedback and make sure our departments work on them. We are currently replacing carpets and repainting the hotel to make sure we are updated. I will definitely notify our activities coordinator about the issues you encountered with our outdoor gaming area. Thank you again for staying with us and we hope to wee you and your family again! Cheers, Nicole Sisco Guest Experience Specialist
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Bedroom
Cascades valley view
Sunset from our room
Previous
What is the difference between the the different suites.... The Willow Stream, Water's Edge, and Spring Brook?
Hi 1fuzzy, The only difference between Willow Stream, Water's Edge and Spring Brook is they are spread out throughout the hotel. The location of the room determines the positioning of the bed. Otherwise, they are all the same! Thanks, Alex LaBarbera Guest Experience Specialist
1 vote
Are the sofa sleepers comfortable? How far away from the resort is shopping (grocery and other essentials)? Will teens like this resort?
Hi 1fuzzy, The sofa sleepers are very comfortable! Grand Cascades is about 25 minutes from downtown Warwick, NY that has a picturesque main street with many shops. A grocery store, Acme, is about a 10 minute drive. There are many activities for teens including the pools, archery and fishing. Thank you!
-1 votes
What’s the best airport to fly into and then is there any public transportation to get us closer than a $150 Uber/taxi? Thanks for your help
Hi, Newark International Airport is the closest and most convenient airport closest to us. Renting a car or taking an Uber may be your most affordable option for transportation. Hope to see you soon! Best, Alex LaBarbera Guest Experience Specialist
0 votes
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Is it worth a difference of $200 for the GCL amenities over a stay a Minerals? I will have two kids with me so the water slide is appealing but it would cost less to go to the water park at mountain creek. Are things like glo-golf and swim up movies actual activities? Thanks!
If your kids like pools it’s very nice- the $600 room with balcony/view I’m I right now not worth it- service here isn’t 4 Star .. get a cheap room here and it will be fine. No view- standard room.. we took them to minerals yesterday was packed and pools here much nicer- hotel there is old
0 votes
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I have been on hold for over two trying to call or chat with a hotel rep. Now just hanging on the line out of curiosity to see if anyone will actually answer. Are there any other phone numbers that I can call regarding some questions about making a reservation before I give up? Thanks
No, there isn’t. This happened to me as well. I just kept trying until I got through. I originally booked through Groupon. Good luck!
0 votes
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Previous
"On a higher floor overlooking the golf course would be preferred, but all rooms seem to have nice views."
"Suite with Fireplace"
"Check out the lighting if it's important to you. 132 was very poorly lit--very dim"
"Skip margherita pizza at Bistro. Set time aside for Biosphere."
"More garbage pails in room , tv should slide out so everyone can see it clearly ..."
Previous
ALSO KNOWN AS
grand cascades hotel hamburghotel grand cascades
LOCATION
United StatesNew JerseyHamburg
NUMBER OF ROOMS
250
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