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Best Western Fort Lee

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Traveller (21)
Room & Suite (12)
Dining (1)
Overview
  • Excellent21%
  • Very good39%
  • Average20%
  • Poor12%
  • Terrible8%
Travellers talk about
“gw bridge”(32 reviews)
“new york”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Concierge
2 Star Hotel
All hotel details
Offers from Best Western Fort Lee
Special Offer: BOOK DIRECT & SAVE
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (359)
There are newer reviews for Best Western Fort Lee
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Traveller rating
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31
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LanguageEnglish
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75
117
64
40
31
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All reviewsgw bridgenew yorkacross the bridgebed was very comfortablefree breakfasteasy accessbreakfast was excellentexercise roomrooms are cleannycbwgpsremotecouch
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21 - 25 of 327 reviews
Reviewed 29 August 2017

Place was the WORST! Our room smelled wet, bathroom floor had mildew and it was slimy. The bathroom tub did not drain. Ice and vending machines did not work. Fitness room "out of order". Tried calling 24 hour front desk 3x... no answer! Oh and...More

Review collected in partnership with Best Western
1  Thank lauriemA8330AW
Response from jonnyrh, Manager at Best Western Fort LeeResponded 6 September 2017

Thank you for your feedback. We are very sorry we did not meet your expectations. We are currently renovating the entire property and hope when we are done you will return and give us another chance. Thank You Marc

Reviewed 22 August 2017

The room was clean overall, and everything worked well. Ect. air cond., tv, shower, lights. But, there was a musty odor smell in the room. It was somewhat overwhelming, and my wife was upset about this odor.More

Review collected in partnership with Best Western
1  Thank kevinhM2341RC
Response from jonnyrh, Manager at Best Western Fort LeeResponded 22 August 2017

We thank you for your feedback and we are sorry for the unacceptable odor you experienced. We have asked our maintenance department to look in to this right away and until rectified this room will be kept out of service. We hope you return after...More

Reviewed 11 August 2017

Staff was friendly and helpful. Parking to the room was convenient. Room was nice with decent bed, small fridge, sofa bed, good wi-fi. Very convenient for going into Manhattan without paying Manhattan hotel prices. Bus available reasonably close to save Manhattan parking expenses and toll...More

Thank Aaron M
Response from jonnyrh, Manager at Best Western Fort LeeResponded 6 September 2017

Thank you for your feedback. We are working very hard to renovate the hotel. We hope you will return in the near future to see all the work we have done. Thank You Marc

Reviewed 3 August 2017

The hotel location was good to get to Yankee stadium. Hotel staff were not very helpful with directions or overall info of area. Rooms were very small. There was aIot of garbage around parking lot area. I would recommend holiday inn across the street.

Review collected in partnership with Best Western
Thank Bertran L
Response from jonnyrh, Manager at Best Western Fort LeeResponded 6 September 2017

Thank you for your feedback. We are very sorry we did not meet your expectations. We are currently renovating the entire property and hope when we are done you will return and give us another chance. Thank You Marc

Reviewed 3 August 2017

The first impression, the building smelled awful, the room carpet is so dirty, the room phone does not work, the A/C unit needs to be clean, the bed sheet is so filthy, the place is a dump. I don't think I would ever stay on...More

Review collected in partnership with Best Western
Thank robertogG3167RP
Response from thomasgm1195, Front Office Manager at Best Western Fort LeeResponded 5 August 2017

On behalf of the entire team I would like to apologize for not exceeding your expectations. We understand your frustration but we want to share with you that we are working very hard to improve our product and service. We are renovating the entire hotel...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
USD 115 - USD 182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
USD 115 - USD 182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (21)
Room & Suite (12)
Dining (1)
Questions & Answers
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fred19571976
17 January 2015|
AnswerShow all 2 answers
Response from TravelBeaucoup | Reviewed this property |
Try calling the hotel. 201/461-7000. I cannot find an email address. The hotel is not so bad as some reviews say. It is not luxury, but is being renovated, slowly. The staff are great. Rooms comfortable, but transport to... More
0
Votes
Room Tips
"wife and I had a queen...worked out well...2 adult children had a double with no complaints."
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"The layout is such that no rooms are particularly near any potentially loud areas."
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"I prefer the higher floors..."
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"There are no good rooms."
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