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I gave this a 3 because of its cleanliness. I clean when I arrive and my cloth was still white afterward. Bathroom clean as well. However, there was an old, musty cigarette smoke smell both in the hallway and our room. The suite has a...More
Thank Becky C
Response from thomasgm1195, Manager at Best Western Fort LeeResponded 14 April 2017
Thank you for your comments. We will definitively follow up so we avoid inconveniences for future guest.
On behalf of the entire staff please accept our apologies for not exceeding your expectations.
Thank you again for taking the time to share your experience...More
This Best Western is a 1950s type of hotel with a second floor with many steps. The rooms are old and need to be updated. Our room has no light in the bathroom unless the ventilation fan is on. It is impossible to sleep with...More
Response from thomasgm1195, General Manager at Best Western Fort LeeResponded 12 April 2017
There is not enough words to express our apologies for not exceeding your expectations.
As soon as we noticed the hot water situation, we addressed it immediately.
We appreciate your loyalty to our brand and we hope you give us another chance to...More
Located adjacent to Hwy 4 with a one way system we found the hotel fairly easily. Check in was a little slow and the receptionist made a copy of my drivers license which I was a little uncomfortable with. Headed to our room and the...More
Response from thomasgm1195, General Manager at Best Western Fort LeeResponded 5 April 2017
Thank you for your comments and suggestions. Eventually the hotel will be smoking free and we will renovated the hotel shortly. Hopefully you give another opportunity and stay with us in the next visit to NJ.
Thank you for choosing us.!!
Had an acceptable stay. Bed was bathroom were kept clean. Breakfast was always available. Staff was responsive and corrected anything out of place. Honestly a great spot if you'll be spending most time out in the city or NJ. It was comfortable and clean which...More
1 Thank Gia P
Response from thomasgm1195, General Manager at Best Western Fort LeeResponded 31 March 2017
On behalf of the entire staff and myself we would like to thank you for your comments and review. We would love to see you again. Thank you for choosing us.
Room was too small, access to the motel was dangerous, the parking lot was one way with no option to turn around. Guests had to walk from their room to the office area for breakfast. This was a hardship for my husband. The dining area...More
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Response from thomasgm1195, Manager at Best Western Fort LeeResponded 29 March 2017
I am really sorry we did not meet your expectations. Please accept my apologies for your stay not being the most enjoyable it can be. We are glad you found the breakfast good and the room clean as you said in others reviews. We are...More
USD 114 - USD 361 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Questions & AnswersAsk a question
do you offer extend parking - I need 10 days
17 January 2015|
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Response from TravelBeaucoup | Reviewed this property |
Try calling the hotel. 201/461-7000. I cannot find an email address. The hotel is not so bad as some reviews say. It is not luxury, but is being renovated, slowly. The staff are great. Rooms comfortable, but transport to... More
Try calling the hotel. 201/461-7000. I cannot find an email address. The hotel is not so bad as some reviews say. It is not luxury, but is being renovated, slowly. The staff are great. Rooms comfortable, but transport to the ferry may be complicated? Maybe try La Quinta in Clifton. Then Bus into NYC. There is a shopping mall next door where you might be able to leave the car if they don't accept long term parking?
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"The layout is such that no rooms are particularly near any potentially loud areas."