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I recently stayed at this hotel on business, and I was really pleasantly surprised with my experience! I usually don't expect a ton from a SpringHill Suites (or comparable brands/tiers) and I had a lovely stay. The woman working at the front desk was friendly...More
Thank Alyssa B
Response from Kendra G, General Manager at SpringHill Suites Ewing Princeton SouthResponded 6 days ago
Thank you for the very good review about the SpringHill Suites Ewing/Princeton South. The entire team takes great pride in keeping the hotel clean and refreshed daily. The friendly staff have a mission to exceed our guests expectations, The guest rooms are larger than a...More
Last weekend my son was married in nearby New Hope ~ we chose SpringHill Suites in Ewing as one of the places to include on the Knot website. I worked with Michele Chu for the past year, and she was excellent. She was responsive, helpful,...More
Response from Kendra G, General Manager at SpringHill Suites Ewing Princeton SouthResponded 1 week ago
First, congratulations on your Son's recent marriage, and thank you for the excellent review regarding your stay at the Springhill Suites Ewing/Princeton South. The entire professional hotel staff are most hospitable, making every effort to exceed our guests' expectations. I am pleased we succeeded in...More
No problems with our stay, check in staff professional and engaged, room clean with modern furnishings. Breakfast included and reasonably presented, not fancy but adequate.
Hotel is same as most other SpringHill Suites, consistent and a fair price for a comfortable room.
Front desk was very personable, but not especially well organized. Rooms were not ready on time and we had to wait in the lobby for several hours. We did receive some complimentary drinks, but would rather that the rooms had been ready as expected when...More
Thank Patty B
Response from Kendra G, General Manager at SpringHill Suites Ewing Princeton SouthResponded 13 November 2017
Thank you for the review about the SpringHill Suites Ewing/Princeton South. I am so sorry that your rooms were not available upon your arrival, I have spoken to both the Assistant General Manager and the Executive Housekeeper to see how we could have done a...More
-They treat customers poorly.
-Witnessed the front desk explain how they canceled and gave away two separate customers’ reservations this weekend.
-Suites are dingy.
-Witness a rude staff member scream at a customer at the front desk.
- tea and coffee...More
1 Thank Jackieznyc
Response from Kendra G, General Manager at SpringHill Suites Ewing Princeton SouthResponded 26 October 2017
Thank you for staying at the Springhill Sites Ewing. I am so sorry that your stay wasn't a good one. We do strive to exceed our guest expectations and this time we have failed. I will be using your experience as a training...More