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Extended Stay America - Elizabeth - Newark Airport

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Extended Stay America - Elizabeth - Newark Airport
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204 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Elizabeth - Newark Airport
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Showing 168: English reviews
Clearwater, Florida
Reviewed 8 September 2016

I booked the Extended Stay for 1 night as it was the cheapest of mid-class hotels in the area. It sits in a cluster of hotels close to Jersey Garden Mall, EWR and NJ Turnpike. Receptionists were not particularly friendly or talkative. Room was clean, of a decent size and equipped with 2 burner stove top, stove, microwave and frig....

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Helpful?
1Thank fedup2014
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for taking the time to evaluate your stay. We are happy that you liked our affordable rates and your well-equipped, clean accommodations. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at the complimentary grab-and-go breakfast didn't live up to your expectations. We will share...

Norfolk, United States
Reviewed 6 September 2016

free airport shuttle, not really. Our flight was for 6:25 AM, shuttle doesn't run until 7 AM, front desk arranged for a van to take us and cost us $30.00 extra. Kitchen and bathroom floors were dirty. Front desk gals were very helpful, kind and fun to talk with. Airport shuttle needs to run 24/7 and floors need cleaned with...

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Helpful?
Thank Patti P
00esa, Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to...

London, United Kingdom
Reviewed 3 September 2016

This hotel was recommended by a long time high school friend and it was not a bad location at all. I found it very handy for Jersey Gardens Mall and catching the bus into New York. Generally the hotel is clean and tidy, the staff helpful and the rooms very comfortable.They also offer a bus shuttle service for their customers,...

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Helpful?
Thank Tunde0
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

We appreciate you bringing your experience to our attention. We are glad to read you had a good overall experience at our hotel, and that you were pleased with our welcoming associates as well as our excellent location. However, we regret that our breakfast offerings did not meet your expectations, and we apologize for the issues you experienced in your...

Cincinnati
Reviewed 23 August 2016 via mobile

The room itself wasn't too bad, kinda small. The disappointing part was no hair dryer in the room, no utensils, pots, pans, plates or bowls. Went to front desk was told only have a couple of spoons available and a couple plates. Not what I expected for an extended stay.

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Helpful?
Thank Kellysarley
00esa, Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thanks for sharing your constructive comments. Our goal is to welcome every guest to a comfortable suite, combined with excellent service and facilities. Your comments have initiated areas where we need to focus. We appreciate you being our guest, and we hope...

Frederick, Maryland
Reviewed 21 August 2016

I'm sorry but I only stayed here because the reservation was made by another person. I would not have picked this hotel. It worked out okay, however, for one night with my little dog. Yes, this hotel is pet friendly but the rooms are not as clean and fresh as most. There was even a baby roach in the bathroom....

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Helpful?
Thank MDTJ
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your stay with us. Our team is committed to providing clean, comfortable and well-maintained​ suites for our guests, and we apologize for falling short. While our team works hard to ensure a great experience at our property, both inside and outside, we take your comments seriously and we will do what it takes to improve our guests'...

Reviewed 12 August 2016 via mobile

I'm not picky when it comes to hotels, restaurants, or any of the sorts. It is a problem however when the bed sheets have blood stains on them. The pictures are included, but I couldn't get a good shot, way too gross. The room was a mess when I got there. The shower head sprayed water everywhere, so I had...

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Helpful?
1Thank John Z
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for your candid feedback. I want to personally apologize for failing to provide you with a clean, well maintained suite and with the level of service you should have received. It is unfortunate we were unable to move you to an alternate suite so your experience could have been improved. We are committed to providing outstanding service, and...

Anderson, South Carolina
Reviewed 5 August 2016

Nice pet-friendly hotel with comfortable beds and small kitchen area. Laundry facilities are just off the lobby. Hotel is in walking distance of IHOP and Ruby Tuesday. Since the hotel is near Newark Airport, you can occasionally hear the airplanes take off. We did have a problem with the toilet not flushing everything down completely. The repairman came and fixed...

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Helpful?
Thank Elaine S
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thanks for posting a review so the future travelers can read about your pleasant experience at Extended Stay America - Elizabeth - Newark Airport. We are happy that you liked our pet policy as well as the comfortable beds of your accommodation. However, we are sorry to know you were inconvenienced by maintenance issues in your bathroom. We also regret...

Reviewed 1 August 2016 via mobile

Check-in was smart and quick, even though staff were way too impersonal. I actually have the feeling it is the hotel's style to be as impersonal as possible. Rooms are clean but you tend to think they are not, maybe the choice of colors is responsible for this. Towels are also clean but are either too old or too cheap....

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Helpful?
Thank Killian K
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for staying with us and for posting a review. We are sorry to hear your stay was not what you had hoped. We do take comments such as yours seriously and will use your feedback to better serve our guests. We are also so sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this...

Reviewed 28 July 2016 via mobile

There's a very rude lady at the reception. She's really unhelpful, dismissive of guests, yells at you when you don't agree with her, rolls her eyes and goes all "ghetto". Overall bad attitude. Very unprofessional. It was our first stay at this hotel and she was horrible to us. She's a horrible person. Yelled at us, told us she doesn't...

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Thank LiciaMerry
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for letting us know about the rudeness of one of our staff members. We are extremely concerned with this behavior, and we apologize for this disrespect. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this isolated incident is not a reflection of our usual service standards. A refocus on our guests...

Reviewed 24 July 2016 via mobile

I traveled to this location and had a pleasant 5 nite stay. The only draw back was the noise from the planes taking off. It didn't bother me at all. You are right across from the outlet mall if you like to shop. I would stay here again.

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Thank plbc77
00esa, General Manager at Extended Stay America - Elizabeth - Newark Airport, responded to this review

Thank you for writing such a wonderful review about your recent stay at our hotel while on business. We appreciate your nice remarks about our convenient location close to a variety of restaurants and shopping outlets. We are also happy that you liked our service and facilities. All of us here at Extended Stay America - Elizabeth - Newark Airport...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
Official Description (provided by the hotel)
Cash not accepted for stays less than 5 nights. Parking Fee: 1-5 nights: $5/night 6+ nights: one-time $25.00 charge ... more   less 

Additional Information about Extended Stay America - Elizabeth - Newark Airport

Address: 45 International Boulevard, Elizabeth, NJ 07021
Region: United States > New Jersey > Elizabeth
Price Range: $163 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Elizabeth - Newark Airport 2.5*
Number of rooms: 149
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Also Known As:
Extended Stay America Elizabeth - Newark Airport Hotel Elizabeth
Extended Stayamerica Hotel Elizabeth
Extended Stay Elizabeth
Elizabeth Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Elizabeth - Newark Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Elizabeth - Newark Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend extra and still get a nice budget hotel!!!! STAY AWAY”
sdoze1, 22 Oct 2016 | Read review
“Not near stairs or elevators”
MDTJ, 20 Aug 2016 | Read review
“Choose a non-smoking room away from the elevators”
304yvetteb, 19 Jul 2016 | Read review
“anything on the1st or 2nd floor is best just in case the elevator breaks down”
Jazzy4J, 30 Jun 2016 | Read review
“I had room 102 which was rather private at the end of the hall, and you could park right outside the room”
Y5599LArichardd, 18 Apr 2016 | Read review
5 of 5