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Extended Stay America - Elizabeth - Newark Airport

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Traveller (61)
Room & Suite (39)
Dining (1)
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Overview
  • Excellent28%
  • Very good26%
  • Average21%
  • Poor13%
  • Terrible12%
Travellers talk about
“job site”(2 reviews)
“small kitchen”(5 reviews)
“washing machine”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Free Airport Transportation
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Reviews (244)
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11 - 15 of 198 reviews
Reviewed 24 October 2017

The only thing inviting about this property is the price. There is no real lobby just a large hole in the wall through which you interact with the staff. They leave internal doors open so you can see, hear & smell the industrial laundry. There...More

Thank dalm0m
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 24 October 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 18 October 2017 via mobile

Well, it took 10minutes to get checked in. They didn’t stock the room with eating utensil at all. I told them I’d be back in a couple minutes to pick them up. They did not have them ready. They said, they’d bring them up in...More

Thank Lloyd N
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 19 October 2017

Lloyd, thank you for your candid review. We're sorry we provided you with inferior service and inconvenienced you in any way. We have shared your concerns with our staff, and we are taking appropriate measures to ensure these issues are not repeated. Thanks again for...More

Reviewed 17 October 2017

We stayed here the night before our flight back home. It is really close to the airport in a cluster of similar hotels. The hotel seemed to specialize in people who had fallen on bad times. The lobby and halls smelled of cigarette smoke, though...More

Thank Peter A
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 18 October 2017

Peter, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes...More

Reviewed 19 September 2017

We stayed for one night because we had flight delays and had to. Got a smoking room cuz none other available. The girls behind the desk were friendly and helpful. Coffee was available in am. This place was not very clean and could use some...More

Thank lou0322
Response from 00esa, General Manager at Extended Stay America - Elizabeth - Newark AirportResponded 20 September 2017

Thank you for choosing us for your overnight stay. We are glad you liked our courteous service and your room. However, I am sorry for the cleanliness issues you experienced while here. I have shared your feedback with my housekeeping team for review and action....More

Reviewed 9 August 2017

Was a single woman on my own after I missed my connection back home. Reservations took a booking for the room but when I got to the hotel at 3am there was no room for me. Reservations said the hotel would find me other accommodation...More

Review collected in partnership with Extended Stay
Thank rachelkR9694PI
Response from 00esa, Manager at Extended Stay America - Elizabeth - Newark AirportResponded 13 October 2017

Thank you for staying with us, and we apologize for the confusion with your reservation. After a long travel day, we know how frustrating it can be to encounter an issue during check-in. We assure you this is not normal for us, and we have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 122 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 122 - USD 163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (61)
Room & Suite (39)
Dining (1)
Questions & Answers
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radbro
30 December 2017|
AnswerShow all 3 answers
Response from keshtrini | Reviewed this property |
Sorry, I did not use their parking facilities.
0
Votes
plumeria6
1 July 2016|
Answer
Response from ewk2653 |
Good Day! We do offer long term parking , however our shuttle only runs to the EWR airport . We will happy to schedule a cab service for you to the cruise port. Thank you
0
Votes
Holly H
27 June 2016|
Answer
Response from Richard D | Reviewed this property |
I'm not sure if the hotel reads the questions posted here. You may want to contact the hotel directly regarding your inquiry.
0
Votes
Room Tips
"Stay elsewhere"
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"Stay somewhere else!"
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"Spend extra and still get a nice budget hotel!!!! STAY AWAY"
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"Not near stairs or elevators"
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