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All reviewsstayed hereyogurtroom was cleanhard boiled eggsvisiting family in the arealong hoursmarriott standardsbreakfast includedbusiness tripin room coffeewould stay here againnj turnpikepropertyinterstateinnsnycmenlo
We stayed at this hotel for 3 nights. Arriving around midnight with 2 small kids, there was no one at the reception to receive us. Upon waiting for 10-15, the person who received us was far from apologetic for keeping us waiting. Instead, they were...More
Thank Sana M
Response from Iona O, General Manager at Fairfield Inn & Suites Edison-South PlainfieldResponded 3 weeks ago
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!
I wanted to share my complete frustration with two Fairfield Inn hotels. The first was in Edison, NJ. When my boyfriend and I were going to bed, we noticed tons of tiny hairs in the bed. After calling to complain, we were able to move...More
2 Thank Cmf719
Response from Iona O, General Manager at Fairfield Inn & Suites Edison-South PlainfieldResponded 22 February 2018
I want to thank you for bringing this situation to my attention, I have spoken to my new Executive Housekeeper and Laundry agent to make sure that we do not have the issue of hair in the beds. I can imagine the frustration of moving...More
Very convenient location near Routes 1 & 9, NJ Turnpike and NJ Garden State Pkwy. Very close to Woodbridge and Menlo Park Malls. This place has plenty of parking space! My only complaint was my check in service was not up to the Marriott satisfaction...More
Thank Bundy C
Response from Iona O, General Manager at Fairfield Inn & Suites Edison-South PlainfieldResponded 6 February 2018
I truly apologize, we take pride in the way that we take care of and greet our guests!! Thank you for your feedback, I will definitely talk with my associates and teach them the proper way to "welcome" our guests!!
I hope you choose us...More
Booked a two day stay while visiting relatives in the area. Chose this hotel because of the pool, fitness center and breakfast included in the cost of the room. Showed up at the pool in our bathing suits only to discover it closed down with...More
I stayed in this hotel for couple of the nights. The hotel is ok with all the required amenities. The complemental breakfast in the morning is also good. There is also a small gym available in the hotel along with a swimming pool.