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All reviewsfive guysnew yorkfront deskferry terminallot cheaper than stayinghome goodsny waterwayfree shuttlebar closesnice hotelacross the rivervictoria secretthe hotel offersbuy ticketswithin a mile radiusnice gymgreat alternative
The front desk doesn’t know what they are doing. Terrible service. Checked in as a Marriott Preferred. Front desk asked me for my card which they have never done since I checked in online. What good is online check in? Clerk stated my card was...More
The hotel itself is a nice, standard Courtyard Marriott but customer service not so much. Once I checked into the room I discovered the refrigerator was not working so I immediately called the front desk. (I specifically booked the room for a fridge since I...More
- free parking on the 3rd flooring in the garage
- the building is only couple years old, it comes with some cool interior decor
- the desk come with USB plug
- there's a mini fridge with a microwave in the cabinet
The hotel location is great for NYC with bus stop across the road, and thats about that. New hotel with potentials but let down by extremely poorly trained and frankly inadequate staff.
- booked 2 queen size beds to accommodate the family of 4...More
1 Thank DymitrF
Response from ColwenHotels-MGMT, General Manager at Courtyard Edgewater NYC AreaResponded 4 January 2018
I wanted to write to you to deeply apologize for the issues that you have experience during your stay. I looked into your reservation and since it is a 3rd party booking, your bed type was reserved with only 1 bed. I am so...More
The hotel looks and feels very new. It is in great shape. There is a swimming pool (not in a useful configuration for swimming in sadly), no hot tub but a nice gym. Parking is free. It's a good place if you want to stay...More
Response from ColwenHotels-MGMT | Property representative |
Yes, you are more than welcome to leave your car with us while on your cruise. Parking is complimentary, too!
Please let us know if you have any other questions. We look forward to hosting your stay.