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Sheraton Eatontown Hotel

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Sheraton Eatontown Hotel
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348 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Middletown, Delaware
Reviewed 22 September 2016

Lobby furniture was dirty and worn. Did not offer coffee in lobby for guests. Charged $2 for bottle of water in room. Did not offer complimentary breakfast. Stained carpets, holes in wall, smelly closet in room, dirty bathroom counter. Furniture in room was worn and dirty looking. Floor lamp did not work. Expensive and not a good value.

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Helpful?
Thank dfs2902
West New York, New Jersey
Reviewed 19 September 2016 via mobile

Are they preparing the close? I don't know but it feels like it. Property is dated. Other reviewers already asked a good question: is this a Sheraton? Hard to believe that it is. Services are so uneven. Some are good. Encountered two bad experiences. While checking out in order to check back in (apparently you need to do for back...

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1Thank CliveNYC
Luck, Wisconsin
Reviewed 17 September 2016 via mobile

Front desk staff very nice, room are in extreme need of remodel/update/HELP! Walls are paper thin, had to call front desk to send someone to quiet the music from a room several doors away. With a very nice Hilton right behind them, better get on some refreshing fast!

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Thank jkseck
Reviewed 8 September 2016 via mobile

Got a room here through Hotwire. The hotel was ok but dated. The room was clean, but the carpets could use extra attention. No breakfast is offered, so that's a downer. Service was good and the price was ok for what I got.

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Thank Michael F
Hoboken, New Jersey
Reviewed 6 September 2016

We stayed in this hotel during a long weekend for a family trip. Like its proximity to jersey shore. It's a nice and clean for a business hotel. Nothing extra fancy and everything is up to our expectation. No problem with the check in/out staff, which are the only staff that I have interacted with, Good TV / Huge bathroom....

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Thank Andre
Houston, Texas
Reviewed 6 September 2016 via mobile

This place this place has the good name of Sheraton. Sure the staff is nice. But the hotel is only moderately clean. Housekeeping only tidied the beds up, and even left part of their cleaning supplies in the room behind. Overall not what you would expect of a Sheraton.

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Thank hanantaha
Brooklyn, New York
Reviewed 4 September 2016 via mobile

My wife and I stayed in this hotel for one night after a wedding nearby. It seems like a me a nice place but really didn't get to see too much of the hotel. We arrived at 11:00pm, and went straight to our room. The room was ok, clean, which is always important. We did get a good night's sleep,...

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Thank schwekye
NY
Reviewed 30 August 2016 via mobile

We went to this hotel for 2 week ends in the summer. The hotel is not the newest and definitely needs an upgrade. If you stay on the 6th floor (executive) you may get the better rooms and have access to the lounge where they offer drinks and at specific times breakfast and somehow a dinner. The pool is indoor...

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Helpful?
Thank MNY212
sehgrm1, Guest Relations Manager at Sheraton Eatontown Hotel, responded to this review

Thank you for choosing our hotel for 2 weekends this summer for your visits to the Eatontown area. We appreciate your taking the time to write your review and inform of us of your experience here at the hotel. Your comments have been shared with our operations team and we will use this as a training experience to better communicate...

New Jersey
Reviewed 29 August 2016

Hotel is showing its age. Stripped wall paper in bathroom, worn furniture. Rooms did not have safe or microwave or refrigerator. Staff friendly, good water pressure and shower head, and the room was clean. Did not try bar or restaurant. If can stay for points on loyalty program or get good rate, good choice. Definitely compare to other choices before...

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Helpful?
Thank MikeandYong
sehgrm1, Guest Relations Manager at Sheraton Eatontown Hotel, responded to this review

I appreciate that you took the time out to review your stay. Our staff goes out of their way to be friendly and helpful to our guest and it is great to hear that you experienced that firsthand. I am very happy to say that we will begin a refresh of our guest rooms in the coming months which many...

New York, NY
Reviewed 24 August 2016 via mobile

Stayed here for one night in August 2016 with our 3 young kids. This hotel is in desperate need of a face lift. The pool area is dirty. Filth and disrepair seem to be the theme of this hotel. The carpets in the hall on the the 4th floor are stained everywhere. The furniture in the rooms is falling apart....

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Helpful?
Thank Rakots
sehgrm1, Guest Relations Manager at Sheraton Eatontown Hotel, responded to this review

Thank you for taking the time to post your review. We are happy to have had the opportunity to service you during your family's stay here in Eatontown. You made mention that the hotel is in need of a facelift and we are excited to say that in the coming months we will begin to refresh our guest rooms with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling to New York, Philadelphia, or Atlantic City, Sheraton Eatontown Hotel is centrally located, near major highways and close to the Jersey Shore, Atlantic City and Seaside Heights. ... more   less 

Additional Information about Sheraton Eatontown Hotel

Address: 6 Industrial Way E, Eatontown, NJ 07724-3317
Region: United States > New Jersey > Eatontown
Price Range: $127 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Eatontown Hotel 3.5*
Number of rooms: 208
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Also Known As:
Sheraton Eatontown
Eatontown Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Eatontown Hotel staff and other travellers.
3 questions
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New York City, New York
Toms River, New Jersey
2 months ago

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Questions? Get answers from Sheraton Eatontown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing view”
 of 5 bubbles dawnsZ8216DX, 29 Oct 2016 | Read review
“Upper floor on weekend because of karaoke night”
 of 5 bubbles jerrys451, 24 Oct 2016 | Read review
“Terrible service and food.”
 of 5 bubbles tylerlevy90, 28 Sep 2016 | Read review
“Would not recommend this particular hotel. Not well maintained.”
 of 5 bubbles dfs2902, 22 Sep 2016 | Read review
“Top floor is Clib Level, 5th Floor is for SPG members.”
 of 5 bubbles MikeandYong, 28 Aug 2016 | Read review
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