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Residence Inn Deptford

Expedia.comUSD 143*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Deptford
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Reviewed 4 days ago NEW

I stayed in the Deptford NJ location May to June. The Front desk employees were so warm, friendly and very very helpful!!!!! They accommodated In every way they could. I would especially like to thank the the General Manager Deven and Front Desk Supervisor Sheneke and Employee Gary For their Kind and warm thoughtfulness during my long extended stay due...

Thank Trish T
Management response:

Trish T, First and foremost, we would like to thank you for commending us on our hard work, services rendered and cleanliness of our property. We strive so hard to provide each guest with an amazing experience each visit. We are so excited to see another satisfied guest that have shared their experience with current and future guests of our...

Plainfield, New Jersey
Reviewed 1 week ago

Quick girlfriends' getaway. Comfortable bed, spacious room. Continental breakfast. Walking Distance to Uno's. Wish they had a jacuzzi. Conveniently located near Deptford Mall and close to BB&T Pavilion (Camden) and Philly. Overall good stay.

Thank Jae W
Management response:

Jae W, Thank you for staying with us as you've enjoyed your Girls Overnight Trip. We are glad that you were able to enjoy our hot breakfast and found our hotel to be convenient to Uno's, Deptford Mall and the BB&T Pavilion. We encourage that you return to our hotel for your next visit to the area. Once again, it...

Reviewed 4 weeks ago

We booked a room on our wedding night, we showed up to the counter still in suit and wedding dress, and they turned us away saying they had overbooked when we had reservations over a month prior. Meanwhile, someone was checking in right next to us. They sent us to another residence inn 20 minutes away and the girl checking...

Thank Keith M
Management response:

Keith M, Thank you for sharing your feedback with us. We understand that your experience were not with us directly, but with the hotel that you checked into. We will make sure that your concerns are addressed and that we share your concerns with the appropriate property. Deven S. General Manager

New York City, New York
Reviewed 4 weeks ago

I stayed at this hotel for a wedding a few months back. The hotel was nice; I am a Gold Elite Marriot Rewards member so know their properties well, and this one was certainly up to par. However, I was disappointed when rust buildup in the iron in my room destroyed a $100+ white shirt immediately before the wedding ceremony....

Thank johnmw215
Management response:

Good Morning Mr. Waldman Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Deptford. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the...

Rock Hill, South Carolina
Reviewed 31 March 2017

The staff was welcoming and helpful. The Rooms were clean and well maintained. The only issue was the Breakfast, the selection was poor, and the watery Eggs was a disappointment. During the evening gathering the Staff was interactive.

Thank PW541
Management response:

Good Morning Philip W, Thank you so much for your kind feedback regarding the staff and the cleanliness of our hotel. I have also identified that you've experienced breakfast at our hotel and that we have an area of opportunity there. Allow me to state that we have taken the time to identify the best resolution and the guests have...

Atlantic City, New Jersey
Reviewed 6 March 2017

Make sure you check the location of your room and whether it is adjacent to SH 42 (North-South Freeway). This is a major route into Philadelphia. There are a limited number of rooms on this side of the hotel so it is a must to request a different room. Rooms 100-108, 200/208, 300-308 (even number rooms) face the busy, noisy...

1Thank g1921skiier
Management response:

Good Evening, We appreciate that you have taken the time out to share your experience with our past, present and future guests! We understand that your stay could have been better and we appreciate that you have given us the opportunity to resolve your concerns following your stay with us. It is imperative that your future stays with us exceeds...

Reviewed 22 December 2016 via mobile

Being a Marriott member I expected different. The room was clean but kitchen was something that made me very upset.Other then that there was a few pieces of things on the floor under the tables but I didn't seem to care because I had brought my slippers. My wife wanted to cook and the room that I had purchased only...

Thank Zglenn12
Management response:

Zglenn12, Thank you for staying at the Residence Inn and allowing us to accommodate you during your travels into the area. Your concerns are very important and we are happy that you have given us the opportunity to resolve them prior to your departure. We are excited that you have chosen us and we look forward to your next booking....

Reviewed 11 December 2016 via mobile

When I arrived at the front desk to check-in, I was asked for a picture ID: this was a first..... it was unnerving. (And we are Gold members.) The hotel is old and worn. The elevators are tiny. The carpets are frayed and our 9-yr old pointed out that the edge around the tub was cracked and black (the caulk...

Thank PatchNJ
Management response:

Good Evening PatchNJ, Thank you for staying with us and sharing your experience with us. As we strive to provide every guest(s) with an exceptional stay, based on your feedback we have not met our expectations. We truly understand the importance of cleanliness and meeting our guests expectations. We ask that you accept our sincere apologies for not meeting your...

Deptford, NJ
Reviewed 19 November 2016 via mobile

All of the reviews below sum up the hotel. I'm currently in temporary quarters in another Residence Inn that's 9 years old and frequent National Harbor RI at least once a year. There's no comparison. This RI is drfinitely a throw back. Honestly if it were clean and kept in prestine condition, that actually might be pretty cool.

Thank danyellhu
Dan W, Manager at Residence Inn Deptford, responded to this review

Thank you for your comments. We are sorry that we did not meet your expectations while staying with us. If you would like to discuss further, please contact me directly.

Charlotte, North Carolina
Reviewed 17 November 2016 via mobile

I recently spent some time at the Residence Inn Deptford and found that it was only ok. I really like this chain of hotels, but this one didn't really live up to my expectations. The location is easily accessible from the highway, which is great. On the other hand, my room was close enough to the road to hear loud...

Thank Bowmanator22
Dan W, General Manager at Residence Inn Deptford, responded to this review

Thank you for the recent review from your stay with us. We apologize that we did not meet your expectation. We will use your comments as a training tool for our team. We hope that if you are in the area again, that you will give us a second chance. Please feel free to contact me if you would like...

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Residence Inn Deptford

Address: 1154 Hurffville Rd, Deptford, NJ 08096-2040
Region: United States > New Jersey > Deptford
Price Range: $190 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Deptford 3*
Number of rooms: 102
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Also Known As:
Residence Inn Deptford Hotel Deptford
Deptford Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Deptford staff and other travellers.
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Questions? Get answers from Residence Inn Deptford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“IMPORTANT! Don't accept a room adjacent to noisy highway.”
g1921skiier, 6 Mar 2017 | Read review
“Get low and on the parking lot side or get out.”
gasguykevin, 20 Oct 2016 | Read review
“stay to back of building, not on ground floor.”
494maryannw, 7 Sep 2016 | Read review
“Avoid rooms close to the highway.”
HenryH993, 31 Aug 2016 | Read review
“all suites are huge!”
JS3Travel, 11 Aug 2016 | Read review
5 of 5
USD 143* /night
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Prices are for 1 room, 2 adults
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