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Unfortunately, this is the second time this hotel has under performed for me. As a frequent business traveler and an IHG Platinum member, I can confidently say this hotel does not live up to Hotel Indigo expectations. This should be a Holiday Inn Express or...More
1 Thank 00marvin177
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 30 October 2016
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, we regret to read that you found the hotel old and did not...More
I'd stayed at an Indigo in Boston area before, it was hip, trendy, but also comfortable. This Indigo falls well short. Suburban location, easy to find. Appears to have formerly been a Hampton or Quality Inn. Interior decor mostly modern, but there are still traditional...More
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 28 October 2016
Thank you for taking the time to write us a review regarding your recent stay. We are glad you liked the fine location of our hotel in the area. We would like to apologize for the shortfalls you have noticed with the room...More
A resort hotel - spacious, in a country like place. not very new but quite nice. Food (room service) is great, though a bit expensive. Service is fantastic , when I try to call taxi to my company office in the rain they kindly offer...More
We stayed here for one night when the AC in our new house died. The hotel is pet friendly and we are grateful for that. It was also clean, fairly inexpensive, and the staff was very nice. This may have been our first time at...More
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 12 October 2016
Thank you for providing feedback on your experience during your stay. We are very glad that you have regarded our hotel to be clean and impressed with our staff service. However, I am disappointed that issues with the air conditioning unit prevented you...More
Antiquated air conditioning in wall sounds like a small jet engine, blankets and pillows smelled, mattress old uncomfortable, bed skirt and curtains outdated, old dirty.
Just awful checked out within 10 minutes of checking in.More
Thank Gail B
Response from IHGService, Guest Relations Manager at Hotel Indigo Basking RidgeResponded 11 October 2016
Dear Gail B,
Thank you for your recent stay and for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your recent stay. Allow us to apologize for any inconvenience you may have experienced...More
USD 110 - USD 325 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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